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Originally Posted by othermike27
(Post 23079309)
So, I googled "Reason Code 76" and up popped a link to an entertaining publication titled: Chargeback Management Guidelines for VISA Merchants (2014).
Originally Posted by percysmith
(Post 23079595)
Well I suppose such "I (BoA) can't be bothered to deal with it properly" ex-gratia payments go into some exception report. Once the payments get frequent enough and large enough I am hoping someone at BoA will take a fire axe to swing at Visa.
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Personally, I think the hopes expressed here are in vain. Too many people, as a matter of fact the majority of Americans (not FTers) are very very naive about travel and a whole lot that goes with it. After all our country is so big that you can travel thousands of miles and still be in the USA. So many are shocked that at their first stop say in Europe or even in Canada, people don't want US dollars (well many Canadians do but that's another story) and all the other horror stores. How daare they use euro? And when the merchant says the price is €7.37 but that's equivalent to $10.76 and I will write the charge up for $10.76 so you'll know just how much it costs, the naive American jumps at it and says, would you do that. Or if the person understands that nobody usually gives you something for nothing, you are told trust me it's a better rte than the bank will give you. Naive American believes it.
I'll give you an analogy. It was 43 years ago during my first visit to Italy. I went to a newstand to pick up the Herald Tribune. It cost 180 Italian Lire. I handed over 2 100 lira coins and was given 2 pieces of bubble gum. Boy how nice these people are, I thought. You buy a newspapers and they give you a gift. Then it suddently dawned on me. Where was my 20 lire? I asked and the person pointed at the bubble gum. You live and learn. |
Originally Posted by JEFFJAGUAR
(Post 23080177)
I'll give you an analogy. It was 43 years ago during my first visit to Italy. I went to a newstand to pick up the Herald Tribune. It cost 180 Italian Lire. I handed over 2 100 lira coins and was given 2 pieces of bubble gum. Boy how nice these people are, I thought. You buy a newspapers and they give you a gift. Then it suddently dawned on me. Where was my 20 lire? I asked and the person pointed at the bubble gum.
I thought one was a 200,000 dong and another 100,000 dong . Of course not...when I trying to pay the next cabbie I realised I only got two 20,000d notes...I've been shortchanged 240,000 dong . I started breaking big notes (you only get big notes at bank ATMs) like a crazed maniac and started exact changing all cabbies thereafter. (This is on top of a Vietnam cabbie in our first trip who had a 145,000 dong (US$7) per 200m meter which we flagged off the street in 2008...we've been having hotel doormen and restaurants flag us cabs ever since). |
Originally Posted by JEFFJAGUAR
(Post 23080177)
Too many people, as a matter of fact the majority of Americans (not FTers) are very very naive about travel and a whole lot that goes with it.
Nobody likes to feel cheated, even if the person allowed himself to get cheated. Creating a similar mentality for the naive travelers will go a long way to help our cause. I've educated a few people in this category asking how they felt paying a total of 5-8% more for their items when using a card than I did (FTF + DCC). I then educate them on which 0% FTF cards are available and then how to avoid DCC. People aren't mad about the small amount, but they're upset because they feel like the merchant pulled a fast one on them. In the future you better believe they'll be hypervigilant about making sure they're charged in local currency just like you now make sure you get proper change or that the meter is displaying the correct tariff. |
Originally Posted by Majuki
(Post 23080922)
DCC isn't something that affects only US cards. It affects a UK issued card in Ireland or euro area issued card in Poland or HK issued card in China. I have no problem with people paying dearly for their ignorance. If you don't know what the EUR/USD exchange rate is and get duped into accepting DCC plus use your 3% FTF card, it's your own fault. Getting shortchanged in a taxi? Again, it's not limited to Americans, but it is your own fault.
Nobody likes to feel cheated, even if the person allowed himself to get cheated. Creating a similar mentality for the naive travelers will go a long way to help our cause. I've educated a few people in this category asking how they felt paying a total of 5-8% more for their items when using a card than I did (FTF + DCC). I then educate them on which 0% FTF cards are available and then how to avoid DCC. People aren't mad about the small amount, but they're upset because they feel like the merchant pulled a fast one on them. In the future you better believe they'll be hypervigilant about making sure they're charged in local currency just like you now make sure you get proper change or that the meter is displaying the correct tariff. But it is probably more likely to occur with Americans because of all the brainwashing that goes on. |
Originally Posted by JEFFJAGUAR
(Post 23080964)
Look at how many continue to use credit cards with foreign transaction fees when there are many free cards available without this fee. Again I am talking about Americans where because they are the people I have the most contact with. I'm not excluding other nationalities from this stupidity or the susceptibility to being ripped off.
But it is probably more likely to occur with Americans because of all the brainwashing that goes on. DCC is a scourge that can hit anybody anywhere, and I'd say it's far more likely to hit non-Americans in most parts of the world. Think about the number of people doing transactions in Ireland from the UK or in Poland from Germany and vice versa. The same goes for having a card without FTF. I don't think any nationality is any more or less travel naive than the next when it comes to these topics, and the best we can do is educate rather than engage in bashing a certain group. |
Majuki...it wasn't meant as bashing. From the first day I started travelling after getting out of college, I have seen this naivity. In 1967, I attended expo 67 in Montreal and there were signs reminding patrons that post cards mailed in Canada needed Canadian postage stamps. I have been to bull fights in Madrid where they handed out seat cushions and seen more than one American try to pay for it with dollar bills, I have been to boutiques in Paris where somebody was told something cost 400 francs and she asked how much is that in real money, just two weeks ago, on a shore excursion from my cruise in Germany, we stopped at a rest stop onthe autobahn and the person behind me tried to pay with US dollar bills. It's not bashing anybody, it's the sad truth of how naive so many Americans, unfortunately, are when it comes to travel. Is it exclusive. No. However, years ago, pre euro, a Dutch person, just as an example, would travel an hour or two and would be in Germany and would know once he or she left the immediate border area between the countries, that marks were needed not guilders.
It is not meant to bash anybody. It is a function of the size of the country and yes, to a degree, some brainwashing that the dollar is king, that everybody wants dollars yada yada yada. Would a resident of the UK come to NYC and expect to be able to use sterling. Perhaps a very few but I doubt not nearly as many. It was simply a point I was trying to make. No need to get all excited about it. |
Originally Posted by Majuki
(Post 23076395)
It's not about the miles or points. It's about contesting the scam that is DCC. The fights aren't about the miles, points, or small absolute value of the DCC scalp. It's about creating a hassle for banks and/or the merchants each and every time they don't follow Visa/MC policy.
So maybe defacing all the slips, saving them, and dispute them altogether after returning would be a better idea. My personal feeling is that using CC in China is a hassle itself. I am working in this country on a long term base, so I really miss how I use my CC in the US. It's easier than cash, NOT in this country... |
Originally Posted by zyxlsy
(Post 23081371)
My personal feeling is that using CC in China is a hassle itself. I am working in this country on a long term base, so I really miss how I use my CC in the US. It's easier than cash, NOT in this country...
No one here now thinks of Visa as American Imperialism...rather as an honest alternative gone the wrong way. |
Originally Posted by zyxlsy
(Post 23081371)
I understand your point, and believe me I am in the same shoes with you and I hate how this country runs DCC. But also believe me, you don't wanna ruin your vacation. DCC is so prevalent, and cashiers are so under-educated (I mean really, literally, not with high school diplomas often), just try arguing with them about the dollar amount shown on your slip, and you will end up doing that every time you use your card, and MAN you will be mad.
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Originally Posted by JEFFJAGUAR
(Post 23080177)
Too many people, as a matter of fact the majority of Americans (not FTers) are very very naive about travel and a whole lot that goes with it
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Originally Posted by kebosabi
(Post 23084406)
I have to wonder if generation has to do something with it. Are Baby Boomer American travelers more naive about travel versus Millennial American travelers?
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Originally Posted by percysmith
(Post 23081401)
We in HK can use Unionpay, skip the DCC headaches and get wider acceptance. But it feels like I've prostituted myself to the Nazis.
No one here now thinks of Visa as American Imperialism...rather as an honest alternative gone the wrong way.
Originally Posted by Majuki
(Post 23083235)
I'm pragmatic about things like this, and I know when to pick my fights. It's not ruining my trip by any means, and my wife knows how much I dislike DCC. I tend to use cash for smaller purchases, so the places where we would encounter DCC would be hotels, department stores, and upscale restaurants. I expect to encounter DCC at every turn, and I will attempt to decline it every time. I will take photos, deface receipts, and refuse to sign in cases where it is forced.
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Originally Posted by Majuki
(Post 23085129)
I think this is true. I believe you and I are about the same age (I'm 31), and I know a lot of people our age with a similar mentality. We are always interested in having the most amount of information possible and getting the best deal. Contrast this with my parents (Baby Boomers) who do little to optimize given situations. I've tried to help them with their credit card portfolio, getting Global Entry, using T-Mobile to get international data, etc. but they don't seem interested. You and I would be far more likely to consult with wikitravel before going to a new place, look up the currency and some basic information, find out the exchange rate, and use our 0% ATM cards to get cash and 0% FTF EMV credit cards (avoiding DCC the whole way, of course :D).
Perhaps things will indeed change in the future with a much more technologically savy population! |
Originally Posted by JEFFJAGUAR
(Post 23085304)
...[S]he lived in Florida and I lived in NY and well you know how expensive long distance calls are or even deal with 10 digit dialing when they split her area code.
Who knows? Maybe DCC will eventually become a moot point when we're all doing mobile payments in cryptocurrencies. |
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