USA Merchants Reach Credit Card Surcharge Rights Agreement [Effective 1.27.2013]
#391
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How would retailers practically administer a NON 'honor all cards' world anyways? Would merchants really be able to check each card before ringing up a sale to determine if its a valid payment channel? Would they really be happy with irate customers just leaving stuff at the cashier if declined and marching out in a huff?
I could see maybe a website telling people that cards stored on it are no longer eligible - no different than vendors saying 'no Amex' - but I don't think ordinary folks will get the nuances between all the Visa variants (nor should they....)
I could see maybe a website telling people that cards stored on it are no longer eligible - no different than vendors saying 'no Amex' - but I don't think ordinary folks will get the nuances between all the Visa variants (nor should they....)
Also, many smaller businesses still don't have customer-facing terminals. For those, their employees can just check the logo on the card before inserting to make sure it's not Visa Infinite or similar.
#392
Join Date: Mar 2017
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Retailers could probably do BIN number checking to determine at least the issuer and card type, much like what was done pre-EMV to detect that a debit card was swiped. It's a simple matter from there to block all cards from Chase because most of their Chase using customers are using the CSR (for example). It wouldn't be 100% reliable but would likely still have enough of an impact to force the networks to renegotiate fees for the higher end cards.
Also, many smaller businesses still don't have customer-facing terminals. For those, their employees can just check the logo on the card before inserting to make sure it's not Visa Infinite or similar.
Also, many smaller businesses still don't have customer-facing terminals. For those, their employees can just check the logo on the card before inserting to make sure it's not Visa Infinite or similar.
#393
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So in other words, discriminate against Chase cardholders, but not Bank of America cardholders. -or- Discriminate against someone who has a Visa Signature rather than a Visa. I guess the person who owns a NFCU Visa Signature Cash Rewards can't use their card since it has a $5,000 or higher limit, but the person with weaker creditworthiness and just a regular Visa Cash Rewards can use their card. Not gonna ever happen.
That said, will many merchants actually do this? Personally, I'm not sure the larger ones would, but definitely at least some smaller ones.
#394
Join Date: Jul 2014
Location: Western US
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Posts: 1,251
Maybe we'll just see more Kroger like situations where a whole network like Visa is banned from some regions, until terms are agreed upon.
This sounds like the cable companies and programmers types of battles....they fight and the consumers are the ones who end up bearing the brunt of their commercial dispute.
This sounds like the cable companies and programmers types of battles....they fight and the consumers are the ones who end up bearing the brunt of their commercial dispute.
#395
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Maybe we'll just see more Kroger like situations where a whole network like Visa is banned from some regions, until terms are agreed upon.
This sounds like the cable companies and programmers types of battles....they fight and the consumers are the ones who end up bearing the brunt of their commercial dispute.
This sounds like the cable companies and programmers types of battles....they fight and the consumers are the ones who end up bearing the brunt of their commercial dispute.
#396
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The funny thing is that Amazon promotes using Amex Membership Rewards points or Citi ThankYou Points to pay for stuff, but to do that you have to make the purchase officially with an Amex Membership Rewards series card (including Platinum) or Citi ThankYou Points series card (including Prestige). So they're fine with higher fees from partners Amex and Citi, but doesn't want to accept higher fees from non-partners?
#397
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,491
Yeah, I agree that the BIN (first six digits) is the best way to do things to automate declining Visa Infinite/Signature (or MasterCard WE/W). It isn't perfect (many cards I have that were upgraded did not change the account number). This also seems to favor online (card not present) merchants who can flag not accepted cards much easier than someone trying to pay for a purchase at a physical checkout.
I think the technology is actually the simple part now, the bigger issue is how to deal with the in-person card rejection from a customer service perspective.
So, my thinking is that this will re-start the direct network conversations (like Chase Pay). so that those BINs can be routed directly to the bank, bypass the Visa/MC network and at a negotiated rate. The routing aspect has been allowed for some time now, but there just wasn't enough incentive previously. Maybe this is one reason Chase has kept Chase Pay around.
I actually think the biggest loser in this plan are cards like City National Visa Infinite along with some other banks like Barclays that don't have much merchant services presence. I think Chase and cards like CSP are not good examples because Chase will make arrangements to ensure continued acceptance. It is possible that rewards might be reduced for certain situations, but I think most customers will accept that versus outright card rejection (not that there would be many alternatives).
Even if I dislike this card discrimination idea, I support merchants having this choice. This means customers also having the choice. I wouldn't necessarily give up on the credit card usage and rewards train. We continue to see card acceptance as an alternative to taking only cash (or checks) as a favorable decision. For example, Aldi started taking all credit cards as they expanded to the West Coast. Also, it does seem merchants will take more expensive payment cards if only in moderation. Costco takes non-Visa cards online. Why would they do that otherwise? Now if many customers did this maybe they would not take the cards.
Is it time to see a new network start out again (like Sears Discover/Novus history)? I think instead store or co-branded cards (Kohls, Target RedCard) are going to be bigger players since they can be virtual and customers don't have to carry physical cards. It definitely feels backwards to see individual store/chain payment cards being a bigger factor again.
I think the technology is actually the simple part now, the bigger issue is how to deal with the in-person card rejection from a customer service perspective.
So, my thinking is that this will re-start the direct network conversations (like Chase Pay). so that those BINs can be routed directly to the bank, bypass the Visa/MC network and at a negotiated rate. The routing aspect has been allowed for some time now, but there just wasn't enough incentive previously. Maybe this is one reason Chase has kept Chase Pay around.
I actually think the biggest loser in this plan are cards like City National Visa Infinite along with some other banks like Barclays that don't have much merchant services presence. I think Chase and cards like CSP are not good examples because Chase will make arrangements to ensure continued acceptance. It is possible that rewards might be reduced for certain situations, but I think most customers will accept that versus outright card rejection (not that there would be many alternatives).
Even if I dislike this card discrimination idea, I support merchants having this choice. This means customers also having the choice. I wouldn't necessarily give up on the credit card usage and rewards train. We continue to see card acceptance as an alternative to taking only cash (or checks) as a favorable decision. For example, Aldi started taking all credit cards as they expanded to the West Coast. Also, it does seem merchants will take more expensive payment cards if only in moderation. Costco takes non-Visa cards online. Why would they do that otherwise? Now if many customers did this maybe they would not take the cards.
Is it time to see a new network start out again (like Sears Discover/Novus history)? I think instead store or co-branded cards (Kohls, Target RedCard) are going to be bigger players since they can be virtual and customers don't have to carry physical cards. It definitely feels backwards to see individual store/chain payment cards being a bigger factor again.
#398
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Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
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So, my thinking is that this will re-start the direct network conversations (like Chase Pay). so that those BINs can be routed directly to the bank, bypass the Visa/MC network and at a negotiated rate. The routing aspect has been allowed for some time now, but there just wasn't enough incentive previously. Maybe this is one reason Chase has kept Chase Pay around.
I actually think the biggest loser in this plan are cards like City National Visa Infinite along with some other banks like Barclays that don't have much merchant services presence. I think Chase and cards like CSP are not good examples because Chase will make arrangements to ensure continued acceptance. It is possible that rewards might be reduced for certain situations, but I think most customers will accept that versus outright card rejection (not that there would be many alternatives).
I actually think the biggest loser in this plan are cards like City National Visa Infinite along with some other banks like Barclays that don't have much merchant services presence. I think Chase and cards like CSP are not good examples because Chase will make arrangements to ensure continued acceptance. It is possible that rewards might be reduced for certain situations, but I think most customers will accept that versus outright card rejection (not that there would be many alternatives).
On the other hand, I can see Chase offering very good incentives to merchants to start supporting Chase Pay. Combined with increased rewards when using it vs. a physical card, perhaps it'll finally get significant use.
#399
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Even if I dislike this card discrimination idea, I support merchants having this choice. This means customers also having the choice. I wouldn't necessarily give up on the credit card usage and rewards train. We continue to see card acceptance as an alternative to taking only cash (or checks) as a favorable decision. For example, Aldi started taking all credit cards as they expanded to the West Coast.
#400
Join Date: Jul 2012
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All of my cards are points/miles/whatever earning examples (CSR, Citi AA MC, Delta Plat Amex, etc), so if they start rejecting these types of cards, I guess I'll start walking away from stores that do that and stick with ones that don't (though, it seems that more and more my in-person use of cards is just restaurants, grocery stores, and the occasional gas station fill-up while traveling... most of my shopping is on-line).
#401
Join Date: Oct 2007
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The Kroger example is a good point. While they are only doing a smaller no-Visa credit test (which seems to have had minimal pushback - my guess is because debit is available if not another card type for a customer), they were supposed to have implemented Chase Pay (which hasn't happen). If they actually get that done now, then it would indicate they are not having success with renegotiating with Visa directly (since Chase is almost 100% Visa except for some co-branded card).
For me, I feel I face this issue everyday due to gas stations with two price charts. I know this is not true in every state, but it would be awful to see every merchant doing what gas stations have been doing for years. And even then, there are loopholes for gas stations (most accept prepaid branded gift cards at the cash price which you can easily buy with credit). I just learned that Winco has a similar loophole (and you only have to pay the extra $1 the first time and recharge with credit online as you like). So, yeah, am I going to have to carry lots of gift cards for merchants that go this non-rewards card route? Very possible. The reason why the gift card/prepaid card loophole won't go away is because the redemption breakage is amazing (do you really know if gift cards you give to others actually get used?). Now, these merchants are supposed to keep that money segregated, but there is nothing stopping them from scooping the investment income off that pile as easy revenue. I am sure some companies like Disney and Amazon have billions in their gift card fund.
#402
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Actually, I believe Wal-Mart physical store receipts have been doing a flavor of this for over a year (transaction routing). I have only ever had an "E" for my Visa credit transactions, but I think it would be possible for other routings to happen. I think we agree that Wal-Mart would be one of the most aggressive and have an unlimited number of routings built into their systems if they can negotiate those individual bank network agreements. For me it is when not if for the merchants to get out of the "must accept" situations for those agreements to get done.
Also, it's probably a good idea to remind people that the "honor all cards" rule is still in effect. It's very possible some other alternative may end up happening instead, such as Visa/MC agreeing to reduce interchange for higher tier cards or imposing stricter rules on issuers as to when certain cards can be assigned to those higher tiers.
The Kroger example is a good point. While they are only doing a smaller no-Visa credit test (which seems to have had minimal pushback - my guess is because debit is available if not another card type for a customer), they were supposed to have implemented Chase Pay (which hasn't happen). If they actually get that done now, then it would indicate they are not having success with renegotiating with Visa directly (since Chase is almost 100% Visa except for some co-branded card).
While I think interchange will end up being cut eventually, I'm not sure it'll ever be capped at EU levels--at least not without legislation.
#403
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,491
https://www.paymentssource.com/list/...u-need-to-know
https://www.pymnts.com/news/payment-...sing-chasenet/
https://www.pymnts.com/exclusive-ser...hant-services/
https://bankstocks.com/lets-close-the-loop-on-chasenet/
Chase Net 2017 ? Noyes Payments Blog
If these articles are to be believed, for example, CSP or CSR holders who use their card at United Airlines or Marriott (for example) are more costly than other bonus category travel merchants. How long is that subsidy sustainable? I don't know.
#404
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Perhaps true on the E designation not being specific, but Walmart (and a few other big Chase Paymentech customers) are routing all Chase-branded cards bypassing Visa already for a few years now (not just Chase Pay QR code). I think that has to be BIN based right? I know that on EMV, Chase cards do indicate their bank brand on the name tag, but I don't think that could be reliably used.
https://www.paymentssource.com/list/...u-need-to-know
https://www.pymnts.com/news/payment-...sing-chasenet/
https://www.pymnts.com/exclusive-ser...hant-services/
https://bankstocks.com/lets-close-the-loop-on-chasenet/
Chase Net 2017 ? Noyes Payments Blog
If these articles are to be believed, for example, CSP or CSR holders who use their card at United Airlines or Marriott (for example) are more costly than other bonus category travel merchants. How long is that subsidy sustainable? I don't know.
https://www.paymentssource.com/list/...u-need-to-know
https://www.pymnts.com/news/payment-...sing-chasenet/
https://www.pymnts.com/exclusive-ser...hant-services/
https://bankstocks.com/lets-close-the-loop-on-chasenet/
Chase Net 2017 ? Noyes Payments Blog
If these articles are to be believed, for example, CSP or CSR holders who use their card at United Airlines or Marriott (for example) are more costly than other bonus category travel merchants. How long is that subsidy sustainable? I don't know.
As for sustainability, one could argue that it's already not sustainable. Many of the merchants fighting the networks have presences outside of the US, so they're deeply familiar with how much more they're paying for their US operations to handle cards.
#405
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,491
The funny thing is that Amazon promotes using Amex Membership Rewards points or Citi ThankYou Points to pay for stuff, but to do that you have to make the purchase officially with an Amex Membership Rewards series card (including Platinum) or Citi ThankYou Points series card (including Prestige). So they're fine with higher fees from partners Amex and Citi, but doesn't want to accept higher fees from non-partners?
Summarizing, Amazon would absolutely prefer you use those partner cards points or no points...