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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old May 8, 2013, 3:59 pm
  #1186  
 
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Originally Posted by cbn42
Personally, I doubt most consumers care. Practically every single card issuer in the US has a zero-liability for fraud, and there are strong federal laws protecting consumers as well. No one is going to choose a business based on what kind of card reader they use.
I dunno. These days people are getting fed up with constant calls and text messages during the middle of the night of "we have detected unusual activity on your card..." and going through the routine, having the card shut down, and waiting for the new card to arrive in snail mail.

The hassle of going through that routine is actually a pain in the butt if it keeps becoming a recurring thing over and over again every few months no matter what the "zero-liability fraud benefit" there is.

I've personally gotten used to the routine that I'm not even enthusiastic about talking to agents about these fraud protection calls. I actually did that just a few hours ago on my AMEX card for some fraud at a gas station nowhere near where I live. Third time this year already.

Them: "We've detected..."

Me: "yeah, yeah, I know the routine. Here's my name, my zip code to confirm that it is me, yes my card is here in my hands, let's get going with checking my transactions"

Them: "Did you spend...."

Me: "Nope, already looking at it online. Cancel it send me a new card"

Them: "We will send it by express mail please verify..."

Me: "My address is this, send it by snail mail is fine, I'm not at home anyway to sign for the stuff"

Them: "Please destroy your old card..."

Me: "It's already in the shredder as we're speaking"

Them: "Do you have any..."

Me: "No thanks. [clicks hangs up]"


Constant fraud protection calls leads to consumer frustration and hassle of this stupid routine every so often. Get this happen every so often, people are just going to say "screw this, I'm going back to cash" as the hassle of going through the circus routine isn't worth it.

Zero-liability in fraud is good if it's a rare occurrence that occurs once in a blue moon. But nowadays, zero-liability in fraud and going through this fraud protection circus leads to more stress and frustration to the cardholder. No one shouldn't be wasting their time to go through this routine every few months because mag-stripe skimming fraud has gotten out of hand.

Keep it up like this, and sooner or later it will be recurring thing every few weeks. You got a new card, oops it's fraudulent again. Go through the stupid routine, wait for it to come in the mail, use it again, few weeks later, oops it's fraudulent again.

From a consumer's standpoint, if they are becoming increasingly annoyed at this routine, they'd probably see it better to look for places that have safer protection than risk using their card at places where fraud might happen. Zero-liability isn't the issue anymore. It's the annoyance of having to do this routine every so often because skimming fraud is on the rise.


If you add in the labor cost spent in using agents and the postage fees spent on sending out a new card every three months must be a lot for card companies. Multiply this to every cardholder every few months, they'd be way better off spending the extra money on a more secure card.

Last edited by kebosabi; May 8, 2013 at 4:39 pm
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Old May 8, 2013, 5:47 pm
  #1187  
 
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I share your sentiments on this but to think chip and pin will put an end to this type of thing is kind of naïve. There are many stories out there of the Nigerian vermin or were they from Eastern Europe of getting into some chip and pin terminals before they were shipped and altering them to feed these rings info needed to do fraud. I would agree it is somewhat more difficult with chip and pin, but not unheard of.

Are you having trouble with Amex cards being compromised. One of mine was a month and a half ago for internet purchases from Wal Mart....I wonder if there's a run on Amex cards these days.
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Old May 8, 2013, 6:06 pm
  #1188  
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Originally Posted by kebosabi
I dunno. These days people are getting fed up with constant calls and text messages during the middle of the night of "we have detected unusual activity on your card..." and going through the routine, having the card shut down, and waiting for the new card to arrive in snail mail.

The hassle of going through that routine is actually a pain in the butt if it keeps becoming a recurring thing over and over again every few months no matter what the "zero-liability fraud benefit" there is.
Your experience does seem a bit unusual. I have had no fraud calls in the last 12 months, and I use several credit cards very heavily. Do all your issuers do this, or just one?
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Old May 8, 2013, 11:12 pm
  #1189  
 
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Originally Posted by cbn42
Your experience does seem a bit unusual. I have had no fraud calls in the last 12 months, and I use several credit cards very heavily. Do all your issuers do this, or just one?
Pretty much all of them. BofA, Citi, Chase, etc. And it's not just me. Many of my friends are getting irritated at this as well.

You live in a big city like LA, chances of skimming fraud happening somewhere drastically increases, whether it be at a gas station, restaurant, supermarket, etc. It's easy for criminals to put in skimming devices, the devices are cheap, and there's a huge sample of people to skim off of. Few restaurants in LA have been noticing the trend and have started bringing portable terminals to the table just like Europe, but it's slow to catch on to all restaurants. If there are none, I actually bring my card to the counter and do my processing there so that the transaction is done right in front of my eyes.

I wouldn't be surprised if this has been one of the factors that BofA has considered in their recent wave of upgrading everyone's cards. Much cheaper to send out secure cards than deal with sending out new cards every several months or so with the problem not getting any better unless merchants speed up moving to EMV terminals.

If you had no fraud calls in the past 12 months, consider yourself lucky. With the trend in skimming making news almost everyday from coast to coast in the US nowadays, expect the fraud routine at a more constant rate so long as merchants and retailers continue to rely on the mag-stripe. Then you'll know what PIB it is to be doing this every few months and the hassle in wasting your time with this charade over and over again isn't going to be worth it no matter what zero-liability benefit there is.

Last edited by kebosabi; May 8, 2013 at 11:26 pm
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Old May 8, 2013, 11:26 pm
  #1190  
 
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I live in and travel almost exclusively to big cities (including to LA a lot), and use my cards pretty heavily in general, and I don't have nearly the same amount of trouble with fraud -- once in the last 12 months.

...but I do use cash in venues I perceive to be "sketchy" for whatever reason. It's sort of a gut instinct thing. Not sure if it actually helps, but maybe?
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Old May 8, 2013, 11:30 pm
  #1191  
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Originally Posted by kebosabi
I wouldn't be surprised if this has been one of the factors that BofA has considered in their recent wave of upgrading everyone's cards. Much cheaper to send out secure cards than deal with sending out new cards every several months or so with the problem not getting any better unless merchants speed up moving to EMV terminals.
Since BofA's new cards still have magnetic strips as well, how would the presence of the chip prevent skimming?
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Old May 8, 2013, 11:33 pm
  #1192  
 
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Originally Posted by kngspook
I live in and travel almost exclusively to big cities (including to LA a lot), and use my cards pretty heavily in general, and I don't have nearly the same amount of trouble with fraud -- once in the last 12 months.

...but I do use cash in venues I perceive to be "sketchy" for whatever reason. It's sort of a gut instinct thing. Not sure if it actually helps, but maybe?
I'd say it's gotten pretty out of hand here in LA. Google up news stories "skimming fraud Los Angeles" from last two years and it ranges from Michael's arts & craft stores, fast food restaurants, shopping malls, gas stations, bank ATMs, restaurants, valets, etc. from LA County to Orange County, with criminals ranging from your average minimum wage earning cashiers, white collar workers, restaurant waiters, Eastern European underground rings, gangstas, Mexican mafias, Armenian gangs, etc.

I think it's only a matter of time until this skimming fraud becomes a plague in the US. It already is been making news headlines from coast to coast with occasional busts here and there, but the way how easy it is to skim off of the mag-stripe for as little as $100 worth of equipment off of eBay, it's way easier to make money than getting access to an illegal gun and hold up a convenience store clerk and demanding cash.

If the excuse by the banks have been "credit card fraud in the US hasn't been too much of an issue," they're seeing that it's not the case anymore. If the banks see it that way nowadays, it won't be long until the skimming fraud issue to become worse to the point where the consumer's perspective of "this fraud protection routine is getting a PIB" will also become a constant nuisance.

Originally Posted by cbn42
Since BofA's new cards still have magnetic strips as well, how would the presence of the chip prevent skimming?
Merchants are expected to start making the switch today with the deadline to be in full force by October 2015. If merchants haven't made the switch by then and if they still use the mag-stripe and fraud happens, the fraud cost is theirs, not the banks, not the consumers.

At this point, I'm beginning to get frustrated with this whole thing that if my local Walmart starts doing full EMV today, I'm more likely to shop there over other stores that still uses the mag-stripe.

In the long run, I think that's where the direction is headed because as skimming fraud continues to rise and more people become frustrated at this, the prevention that consumers would make will inevitably become:

1. Get an EMV card if you haven't so already
2. Don't shop at places where they still use the vulnerable mag-stripe

The merchants who made the switch gains more customers while those that lag behind loses customers.

In terms of fast food places, Carl's Jr. already upgraded their terminals all over SoCal with those that accept the chip where as the article I mentioned said Wendy's doesn't want to do it. My choice will be I'll go to Carl's Jr. over Wendy's (which is sad because I actually like Wendy's).

Last edited by kebosabi; May 9, 2013 at 12:03 am
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Old May 9, 2013, 1:58 am
  #1193  
 
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The interesting thing is I'm seeing more chip-capable terminals, but not a single one is actually chip-enabled. Is there no pressure on merchants to enable it until Oct-2015?
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Old May 9, 2013, 2:30 am
  #1194  
 
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Originally Posted by jamar
The interesting thing is I'm seeing more chip-capable terminals, but not a single one is actually chip-enabled. Is there no pressure on merchants to enable it until Oct-2015?
I have no idea what's going on and have been wondering the same. In theory, they've been able to enable it from a technical point of view for over a month now. Obviously, training and stuff are issues but I'd think they'd want to start ASAP to reduce the costs of dealing with fraud. Unless merchants, like consumers, simply don't care as the banks eat the costs.
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Old May 9, 2013, 6:45 am
  #1195  
 
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Originally Posted by 500dor
Nada -- it doesn't appear on any of them. Is this because CUs typically don't report? Does it show up on yours?
I've had credit union credit cards for decades. I did have an issue about 10 years ago when I found that my CU was not reporting to Trans Union, which Allstate was using to calculate my premiums. But, in recent years, my particular CU has been reporting to all three bureaus.
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Old May 9, 2013, 12:39 pm
  #1196  
 
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Guys,
we (EU issuer) spotted the first EMV cash withdrawals in the U.S.; at ATMs in Miami, FL and Broadway, NY. Credit goes to Citibank.

It's very unusual to deploy EMV-capable ATMs so (relatively) early. In all other 3rd world countries which haven't more-or-less finished conversion yet can be seen the same scenario: firstly to convert POS terminals and after that the ATMs. The vast majority of east Asian and south American countries have switched the significant majority of POS terminals but ATMs rather almost not at all. The only expection (known to me from transactions analysis) is Israel with roughly 1/3 of ATMs withdrawals verified by chip, but almost none POS transactions.
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Old May 9, 2013, 12:43 pm
  #1197  
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Originally Posted by kebosabi
You live in a big city like LA, chances of skimming fraud happening somewhere drastically increases, whether it be at a gas station, restaurant, supermarket, etc.
I have lived in LA (westside) for over 25 years, and I have never yet once gotten a fraud call for card activity in California. (Now, whether it was skimmed in Calfornia and used elsewhere, that I can't tell. But it generally seemed related to travel outside of California.) And at any rate, I only tend to get a fraud call once every few years at most (across all my cards).

However:

I shop only at the same small handful of grocery stores usually: a couple Ralphs, otherwise Trader Joe's & Whole Foods.

I get gas only at the same few gas stations recurrently locally, and even when traveling upstate (eg, up the Central Valley on the 99), most of my gas purchases are at "trucker" brands (Pilot/Flying J, Love's, etc) because that's where I am most likely to get the best price crossed with no "cash discount" (ie, no credit card surcharge).

I eat mostly at Rewards Network participating restaurants. Maybe the likelihood of skimming at restaurants is related to their popularity? By definition, most Reward Network participating restaurants are not likely to be the most popular ones. (And I hardly ever use valet parking anywhere>0

And I do most of my other brick & mortar shopping at the same few retailers over and over mostly. (Though most of my "non-everyday" shopping is done online, and most of that either at Amazon or else sites that uses PayPal.)

The main ATM I use (again, the same one over and over 98% of the time) is a bank ATM inside an always-busy supermarket. Isn't it more likely outdoor ATMs in lonely (at night) areas that are more likely to be set up for skimming? (But, in addition to where I use it: I have an ATM card that uses a PIN but has no MC/Visa logo. It cannot be used for transactions without the PIN at all, and cannot be used in most stores that rely on MC/Visa for debit card processing.)

Last edited by sdsearch; May 9, 2013 at 12:50 pm
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Old May 9, 2013, 12:49 pm
  #1198  
 
Join Date: Jul 2006
Location: LAX
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Posts: 7,161
Originally Posted by sdsearch
I have lived in LA (westside) for over 25 years, and I have never yet once gotten a fraud call for card activity in California. (Now, whether it was skimmed in Calfornia and used elsewhere, that I can't tell. But it generally seemed related to travel outside of California.) And at any rate, I only tend to get a fraud call once every few years at most (across all my cards).

However:

I shop only at the same small handful of grocery stores usually: a couple Ralphs, otherwise Trader Joe's & Whole Foods.

I get gas only at the same few gas stations recurrently locally, and even when traveling upstate (eg, up the Central Valley on the 99), most of my gas purchases are at "trucker" brands (Pilot/Flying J, Love's, etc) because that's where I am most likely to get the best price crossed with no "cash discount" (ie, no credit card surcharge).

I eat mostly at Rewards Network participating restaurants. Maybe the likelihood of skimming at restaurants is related to their popularity? By definition, most Reward Network participating restaurants are not likely to be the most popular ones.

And I do most of my other brick & mortar shopping at the same few retailers over and over mostly. (Though most of my "non-everyday" shopping is done online, and most of that either at Amazon or else sites that uses PayPal.)
That could be it; the difference in shopping at same places versus shopping all over the city.

I have a travel pattern within the area in which it spans from the San Fernando Valley to Orange County. Not commuting, but pretty much getting things done (visiting friends, relatives, clients, business meetings, etc.).

It's not odd for me to be in Burbank one day, down to Downey the other, Newport Beach the next day, and to Santa Monica in another, and to San Bernardino and Ontario area during the weekend. Sometimes this could even span over the course of an entire day, spanning from Westside to Little Tokyo to Irvine to Torrance and back home again.

During these times, I pretty much punch into my GPS or Android device whatever closest supermarket, stores, restaurants, or gas stations that are nearby to get things done in the interim. So if I'm in Downey, I might be going to Albertsons there, if I'm at Santa Monica a Vons, and while if I'm staying over at Ontario during the weekend, I'll be shopping at a Ralphs there.

Being more mobile all over the city may have an affect in a higher rate of encountering places where skimming might be occurring than those that stick to one area.

Last edited by kebosabi; May 9, 2013 at 12:55 pm
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Old May 9, 2013, 1:01 pm
  #1199  
 
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
Originally Posted by Occam
Guys,
we (EU issuer) spotted the first EMV cash withdrawals in the U.S.; at ATMs in Miami, FL and Broadway, NY. Credit goes to Citibank.
Thanks for the interesting note. Could be possible that both Miami, FL and Broadway NYC are two cities with lots of foreign tourists too.
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Old May 10, 2013, 9:57 am
  #1200  
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Join Date: Dec 2009
Location: HaMerkaz/Exit 145
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Posts: 13,167
Originally Posted by Occam
The only expection (known to me from transactions analysis) is Israel with roughly 1/3 of ATMs withdrawals verified by chip, but almost none POS transactions.
Interesting - I have yet to see a single ATM with chip verification. Where have you seen this?
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