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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 28, 2014, 11:04 am
  #6976  
 
Join Date: Jul 2007
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Originally Posted by sdsearch
You don't seem to understand what Diners Club is.

It's multiple things.

One aspect of it is a card processing network. And the Diners Club US / Canada cards don't use that, they use MasterCard instead.

But another aspect of Diners Club is the Club Rewards program (a flexible points program with transfers to some other programs, a la Membership Rewards or Ultimate Rewards or Thank You points but of course each such program is quite different). And the Diners Club US card does have the Club Rewards program which makes it a true Diners Club card in that sense.

Yet another aspect of the Diners Club program is the lounge access. And Diners Club US / Canada has that, just like Diners Club cards in other countries (which do run on the DC network). So that also makes it a true Diners Club card in that sense.

And so on.
At its inception, DC was THE t&e card and it had a very large network of merchants who took it and it was advantageous, at least to me, to have it for use when travelling. You wuld admit that today, it's a pale of its former network especially outside the USA which I can get with Discover anyway.

I still question sincely if it has the former glory of DC and just how necessary it is to have one.

But question....what lounges can you use with DC? I basically now only travel with AA and DL.
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Old Sep 28, 2014, 11:22 am
  #6977  
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Originally Posted by JEFFJAGUAR
At its inception, DC was THE t&e card and it had a very large network of merchants who took it and it was advantageous, at least to me, to have it for use when travelling. You wuld admit that today, it's a pale of its former network especially outside the USA which I can get with Discover anyway.

I still question sincely if it has the former glory of DC and just how necessary it is to have one.

But question....what lounges can you use with DC? I basically now only travel with AA and DL.
http://dinersclubinternational.com/airport-lounges.html
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Old Sep 28, 2014, 2:22 pm
  #6978  
 
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Originally Posted by JEFFJAGUAR
Simple to answer the questions about Wells Fargo. Go into a Walmart and if you have an aversion to shopping at Walmart, buy a Hershey bar at a check out counter. Insert the card in the card reader. If it doesn't ask for a pin, and I'll bet you a nickel it doesn't, then it is a chip and signature card (the reason no prompt for a signature is Walmart does naot require signatures for purchases undeer $50). That means signature verification is on a higher priority on the cvm on the chip. Itg will function as chip and signature almost surely at most personneled terminals in Europe but may well function as unpersonneled kiosks such as French SNCF ticketing machines and self service gas stations.
I used my WF credit card several times in UK + NL last month in places which didn't take Amex. I never was prompted for PIN once, and signature was required for some terminals but not others (eg automated rail ticket machines in London accepted without PIN). Highly recommend you use RFID whenever possible, I once had to wait several minutes at an automated checkout at a Sainsburys for a staff to get + verify my signature

Last edited by whakojacko; Sep 28, 2014 at 2:29 pm
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Old Sep 28, 2014, 2:26 pm
  #6979  
 
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Edit: dupe
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Old Sep 28, 2014, 2:48 pm
  #6980  
 
Join Date: Jan 2011
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I'm intrigued by the DC card. Currently I have two EMV cards the CSP(chip and sig) and pre paid State Department card(chip and pin). Tho I have not used the SD card in a few years. Any ways if it ends up being primary chip and sig with pin fall back I think I will still get it. Dealing with adding money to my SD card was a pain for the off chance that I would end up some where that my CSP didn't work.

Are DC cards well accepted in Europe? Reading this thread it seems they run on the MasterCard network so they should work anywhere that takes MasterCards right?

<off topic>
I may end up getting it just for the lounge access. I have a bit of a hectic trip coming up in November. LAX>MUC, over night stop, MUC>LYS, 5 day stop, LYS>ZRH, over night stop, ZRH>JNB, 10 hrs stop, JNB>CPT, 5 day stop, CPT>IST, 7 hrs stop, IST>LAX. So getting a shower and a drink before sight seeing at each stop seem well worth the $95 to me.
</off topic>
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Old Sep 29, 2014, 1:45 am
  #6981  
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I'm considering adding ATMs to the EMV map as well. Unfortunately, Visa and MC's ATM finder websites don't seem to be the most accurate with regard to chip support, and while I could just add BoA ATMs, I'm pretty sure they're not all EMV enabled yet. Thoughts?
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Old Sep 29, 2014, 9:18 am
  #6982  
 
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Originally Posted by JEFFJAGUAR
But question....what lounges can you use with DC? I basically now only travel with AA and DL.
For $95/yr, the lounge benefit around the world is actually good. The other option is the AMEX PLT which comes at a hefty annual fee price. Lot of lounge uses over in Asia too especially the airports all over Japan, which is what I can see use for myself. And at 0% FTF now, it's something I'd actually consider over the previous DC "plan."

Originally Posted by tmiw
I'm considering adding ATMs to the EMV map as well. Unfortunately, Visa and MC's ATM finder websites don't seem to be the most accurate with regard to chip support, and while I could just add BoA ATMs, I'm pretty sure they're not all EMV enabled yet. Thoughts?
I'd support it. It might help for those who'd want PIN changes to head to a C&P enabled ATM.
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Old Sep 29, 2014, 2:17 pm
  #6983  
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I'm willing to accept that my WF card is Chip + Sign primary (ONLINE) and Chip + Pin secondary (OFFLINE kiosks). I'm wondering what happens exactly overseas with C+S cards after inserting one into a waiter's device? The to-be-signed slip prints out (or not, if the thing has no paper), but does the joint keep the signed slip as "proof" in case the transaction is challenged, or do they just ignore it once the transaction is approved? Is there a further step for the staff person to confirm that they believe I'm the cardholder?

Originally Posted by whakojacko
Highly recommend you use RFID whenever possible, I once had to wait several minutes at an automated checkout at a Sainsburys for a staff to get + verify my signature
You mean the contact-less Paywave feature? There's a $25 maximum on it, but good to know it may be an option to bypass having to sign a receipt.
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Old Sep 29, 2014, 2:35 pm
  #6984  
 
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Originally Posted by Points Scrounger
I'm wondering what happens exactly overseas with C+S cards after inserting one into a waiter's device? The to-be-signed slip prints out (or not, if the thing has no paper), but does the joint keep the signed slip as "proof" in case the transaction is challenged, or do they just ignore it once the transaction is approved? Is there a further step for the staff person to confirm that they believe I'm the cardholder?
Here's what should happen:

1) Terminal prints receipt with space for signature on it (there should always be paper in the machine, as a receipt would be issued to all customers - not just those using signature)

2) Waiter gives the receipt to the cardholder and asks them to sign, keeping the card in the terminal

3) Cardholder gives signed receipt to the waiter

4) Waiter removes card from reader when prompted, checks the signature matches and then presses a button on the terminal to confirm that the signature matched.

5) A cardholder copy is printed and given to the customer

6) The signed receipt is retained by the merchant and deposited accordingly. It can be used for reconciliation purposes or in the event of a chargeback
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Old Sep 29, 2014, 2:57 pm
  #6985  
 
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Originally Posted by Daveoc64
Here's what should happen:

1) Terminal prints receipt with space for signature on it (there should always be paper in the machine, as a receipt would be issued to all customers - not just those using signature)
Except when the merchant is using a smartphone/tablet attachment device like iZettle. Then the receipt could also be sent in paperless format like via e-mail.
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Old Sep 29, 2014, 3:20 pm
  #6986  
 
Join Date: Feb 2013
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Originally Posted by JEFFJAGUAR
Simple to answer the questions about Wells Fargo. Go into a Walmart and if you have an aversion to shopping at Walmart, buy a Hershey bar at a check out counter. Insert the card in the card reader. If it doesn't ask for a pin, and I'll bet you a nickel it doesn't, then it is a chip and signature card (the reason no prompt for a signature is Walmart does naot require signatures for purchases undeer $50). That means signature verification is on a higher priority on the cvm on the chip. Itg will function as chip and signature almost surely at most personneled terminals in Europe but may well function as unpersonneled kiosks such as French SNCF ticketing machines and self service gas stations.

BTW those of you who spring for the $95 for the glorified mastercard masquerading as a Diners Club card can do the same test. Not sure how that will come out but I suspect it will end up being primary chip and signature although I'm not willing to put my money where my mouth is.

Simple test. Let us know.
Well my "glorified" DC Mastercard has offline EMV chip+PIN (no chip+Signature capability so no ability to buy stuff at Walmart without your PIN), free access to lounges at a huge number of international airports worldwide (just enjoyed a free hot dinner in one), *primary* rental car insurance in *all* countries, including USA, a free extra cycle to pay your bill (you can skip the first due date completely), and a rewards program that partners with most airlines and hotels. Which other Mastercard offers these benefits?
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Old Sep 29, 2014, 3:21 pm
  #6987  
 
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Originally Posted by kebosabi
Except when the merchant is using a smartphone/tablet attachment device like iZettle. Then the receipt could also be sent in paperless format like via e-mail.
I doubt that there are going to be many waiters using iZettle.
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Old Sep 29, 2014, 3:51 pm
  #6988  
 
Join Date: Jul 2007
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Originally Posted by emvchip
Well my "glorified" DC Mastercard has offline EMV chip+PIN (no chip+Signature capability so no ability to buy stuff at Walmart without your PIN), free access to lounges at a huge number of international airports worldwide (just enjoyed a free hot dinner in one), *primary* rental car insurance in *all* countries, including USA, a free extra cycle to pay your bill (you can skip the first due date completely), and a rewards program that partners with most airlines and hotels. Which other Mastercard offers these benefits?
We've figured out here that the Diners Club cards that have been either grandfathered in or were being issued in Canada indeed are "true" chip and pin cards and will prompt for a pin at Walmart; several have reported so here somewhere in this thread. What the question is, now, is what will happen with the new DC's being offered to US residents. Will DC join the rest of the US payment card industry and go for chip and signature primary verification or will be brave and continue its Canadian processing method with the new cards being offered to US residents is an open question and I can't answer which way I think it will go. Any ideas guys and gals?
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Old Sep 29, 2014, 4:00 pm
  #6989  
 
Join Date: Jul 2007
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Originally Posted by Daveoc64
Here's what should happen:

1) Terminal prints receipt with space for signature on it (there should always be paper in the machine, as a receipt would be issued to all customers - not just those using signature)

2) Waiter gives the receipt to the cardholder and asks them to sign, keeping the card in the terminal

3) Cardholder gives signed receipt to the waiter

4) Waiter removes card from reader when prompted, checks the signature matches and then presses a button on the terminal to confirm that the signature matched.

5) A cardholder copy is printed and given to the customer

6) The signed receipt is retained by the merchant and deposited accordingly. It can be used for reconciliation purposes or in the event of a chargeback
At least at one British chaim (Wagamama) and I am sure others, here's what happens...

You get the bill and present your card. The waiter brings over the portable terminal and enters the amount of the bill and inserts the emv chip card or swipes an archaic US magnetic strip card (have given them both) and hands you the terminal and tells you to follow the instructions. The first instruction is whether you wish to add on a tip (press the green button if yes), then if so it prompts you to enter the tip on the keyboard, then shows you the revised amount and asks you if it's ok and tells you to return the terminal to the waiter (if it is a chip and pin card which I haven't used there, the first thing it would prompt for is the pin). The waiter then presses a button, a receipt is printed for you to sign and then presses another button for a receipt copy to be printed for you completing the transaction (after presumably comparing the signature).

In other countries or at other restaurants they do bring the terminal to your table and insert the card or swipe it, wait for the receipt to be printed, give it to you to sign and then press another button to print the receipt you keep. In general in Europe only in the UK is it at all common to enter a tip for a meal.
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Old Sep 29, 2014, 4:01 pm
  #6990  
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Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by JEFFJAGUAR
We've figured out here that the Diners Club cards that have been either grandfathered in or were being issued in Canada indeed are "true" chip and pin cards and will prompt for a pin at Walmart; several have reported so here somewhere in this thread. What the question is, now, is what will happen with the new DC's being offered to US residents. Will DC join the rest of the US payment card industry and go for chip and signature primary verification or will be brave and continue its Canadian processing method with the new cards being offered to US residents is an open question and I can't answer which way I think it will go. Any ideas guys and gals?
It's going to have a PIN due to MC requirements, but the real question is where on the CVM list it'll be. My guess is that it'll still be highest priority. They've been issuing EMV cards for a while and they could have switched it to chip and sign at any time before now. Plus BMO Harris reissuing all of their non DC cards as MasterCards might be an indication that they disagree with Visa's stance. That said, past performance isn't indicative of future results.
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