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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
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USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

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Old Jun 25, 2014, 1:09 pm
  #5161  
 
Join Date: Jun 2014
Posts: 213
Originally Posted by joshwex90
I have no idea whether all terminals support offline. Some only support offline and not online. But in theory, there's no reason why a terminal (that supports online PIN) shouldn't be able to also support offline - it's a matter of checking the card instead of the network, which requires no additional infrastructure. But I'm not an expert, so someone may correct me on this.
.
Thanks a lot brother! Really appreciate your explanation!

I meant what happens in the other case. Since PenFed is offline pin, if terminal only does online pin verification:
In that case will the PenFed card be rejected?
Or will the card still be able to work with the online-only terminal?

Originally Posted by joshwex90

Being able to change a PIN doesn't necessarily make it online. If you can change it, but only in a terminal, then it's still offline. You may even be able to change it, but you would need to insert your card for that to update. Not being able to change it does indicate that it's offline.
Thanks again. What you say makes sense, if you have to insert the card to change the pin, I guess the terminal is changing the pin Hard-coded on the card...so it's still offline pin.

In case of USAA, you can change the PIN on their website. So does that mean online pin?
If that's the case, how can it support both online and offline pins??
- othermike27's CVM list includes both online and offline pin
- and also, when I talked to USAA,they say the card supports both.

Someone please clarify. Thanks!!
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Old Jun 25, 2014, 1:38 pm
  #5162  
 
Join Date: Jun 2014
Posts: 213
I received this info from USAA:

"Please be advised, your card will be assigned one PIN. The PIN can be used at both offline and online terminals. I apologize for any confusion caused."

Please let me know if my understanding below is correct or not?

I replied to USAA:

"Yes, it is confusing. Please help me understand.

1.
For offline verification, the pin needs to be stored on the card itself. And if the same pin is also used for online verification, I understand, that's possible.

2.
But now we can change the PIN online at the USAA website. But if the pin in stored on the card to support offline verification, how can the pin be changed online??

(normally one would need to insert the card at a physical terminal to reprogram the pin stored on the card)

3.
Only an online pin, can be changed via website. If that's the case, it means the pin is NOT stored on the card. Then how can the card support offline terminals??

4.
And if you say, the card supports offline terminals, it means the pin is stored on the card. If that's the case, how can the pin be changed through your website?

5.
For a card to support BOTH online and offline terminal verification, it would need TWO pins:
- one pin stored on the card (for offline verification) - this can't be changed on a website and would need the card to be inserted in a physical terminal to reprogram the pin stored on the card
- and a 2nd PIN, stored on your servers online (for online verification terminals). Only this pin should be able to be changed online.

Please clarify. Thanks"
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Old Jun 25, 2014, 1:45 pm
  #5163  
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Originally Posted by kayanco
Thanks a lot brother! Really appreciate your explanation!
Np!

I meant what happens in the other case. Since PenFed is offline pin, if terminal only does online pin verification:
In that case will the PenFed card be rejected?
Or will the card still be able to work with the online-only terminal?
I did answer that part. I said I'm not 100% sure, so I may be corrected by someone else. But I don't believe there are online-only terminals. So your question is a non-question in that sense. I could be wrong, but what I said would seem ot make sense.

In case of USAA, you can change the PIN on their website. So does that mean online pin?
Others have reported that in the UK, cards with offline PIN can be changed online. You change the PIN, and the next transaction must be done as signature instead of PIN, while the terminal downloads the new PIN. From that point on, you can use the new PIN. So technically, being able to change online doesn't automatically prove it to be online PIN. I have a card with offline PIN that is changed over the phone. It follows the same procedure.

If that's the case, how can it support both online and offline pins??
- othermike27's CVM list includes both online and offline pin
- and also, when I talked to USAA,they say the card supports both.
Perhaps the online and offline PIN are always the same and when one is changed, so is the other
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Old Jun 25, 2014, 1:52 pm
  #5164  
 
Join Date: May 2010
Location: ORDwest
Posts: 333
Originally Posted by kayanco
...I understand that it's possible that at one location we are asked for signature, 2nd location the negotiation ends up in online, and another location ends with offline.....but the card should still work, right?
Yes, right.

Originally Posted by kayanco
But you are not saying that the card will get rejected at some locations, right??
Yes, right. I have yet to encounter a rejection using my USAA MC. So far, so good.
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Old Jun 25, 2014, 1:55 pm
  #5165  
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Originally Posted by kayanco
What does this mean? And what's better or more broad usage?
No one EMV card works everywhere (that an EMV card can!).

So "more broad usage" is a question that can't be answered without asking "where"?

In other words, there are automated unmanned kiosks in France that only accept offline PIN.

But Brazil (which is chip & signature) refuses to accept offline PIN.

So you can't get the same card for broadest usage in France and broadest usage in Brazil. You need at least two different cards with different EMV technologies (one PIN, preferable offline with online as backup, the other signature) to have the broadest coverage worldwide.
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Old Jun 25, 2014, 1:56 pm
  #5166  
 
Join Date: Jun 2014
Posts: 213
Question

Originally Posted by kayanco
I received this info from USAA:

"Please be advised, your card will be assigned one PIN. The PIN can be used at both offline and online terminals. I apologize for any confusion caused."

Please let me know if my understanding below is correct or not?

I replied to USAA:

"Yes, it is confusing. Please help me understand.

1.
For offline verification, the pin needs to be stored on the card itself. And if the same pin is also used for online verification, I understand, that's possible.

2.
But now we can change the PIN online at the USAA website. But if the pin in stored on the card to support offline verification, how can the pin be changed online??

(normally one would need to insert the card at a physical terminal to reprogram the pin stored on the card)

3.
Only an online pin, can be changed via website. If that's the case, it means the pin is NOT stored on the card. Then how can the card support offline terminals??

4.
And if you say, the card supports offline terminals, it means the pin is stored on the card. If that's the case, how can the pin be changed through your website?

5.
For a card to support BOTH online and offline terminal verification, it would need TWO pins:
- one pin stored on the card (for offline verification) - this can't be changed on a website and would need the card to be inserted in a physical terminal to reprogram the pin stored on the card
- and a 2nd PIN, stored on your servers online (for online verification terminals). Only this pin should be able to be changed online.

Please clarify. Thanks"

Here is the USAA reply I just received:

"Our cards use only one Personal Identification number (PIN). The merchant must have special equipment to read these chip and PIN cards. Currently, the special equipment is used broadly across foreign countries, but rarely found in the U.S. so the card currently also has a traditional magnetic stripe. If you happen to be at a merchant (offline) that does not have a Chip and PIN payment terminal, your card will still work because it also has the magnetic stripe.

If you wish, you may insert the card at a physical terminal to reprogram the PIN. This will re-set your four digit PIN number for both online and offline transactions. We do not have an option for two PINs"

I'm really confused now
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Old Jun 25, 2014, 2:01 pm
  #5167  
 
Join Date: Jun 2014
Posts: 213
Originally Posted by sdsearch
No one EMV card works everywhere (that an EMV card can!).

So "more broad usage" is a question that can't be answered without asking "where"?

In other words, there are automated unmanned kiosks in France that only accept offline PIN.

But Brazil refuses to accept offline PIN.

So you can't get the same card for broadest usage in France and broadest usage in Brazil. You need at least two different cards with different EMV technologies to have the broadest coverage worldwide.
Thanks. So the USAA card (as othermike27 has)...is that good for France or Brazil?

I'm still trying to understand, but from what othermike27 is describing, it sounds like the USAA card will work both in France AND Brazil. No?

Again, thanks for helping me understand!
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Old Jun 25, 2014, 2:06 pm
  #5168  
 
Join Date: Jun 2014
Posts: 213
Originally Posted by joshwex90
Np!

I did answer that part. I said I'm not 100% sure, so I may be corrected by someone else. But I don't believe there are online-only terminals. So your question is a non-question in that sense. I could be wrong, but what I said would seem ot make sense.


Others have reported that in the UK, cards with offline PIN can be changed online. You change the PIN, and the next transaction must be done as signature instead of PIN, while the terminal downloads the new PIN. From that point on, you can use the new PIN. So technically, being able to change online doesn't automatically prove it to be online PIN. I have a card with offline PIN that is changed over the phone. It follows the same procedure.
Looks like per sdsearch, "Brazil refuses to accept offline PIN" ....so that would mean online-only terminal....so I guess your offline pin card or my PenFed card won't work in Brazil?

btw, the card you have with offline pin, or my PenFed, how do we know definitely that a card has offline pin or online??

Thanks
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Old Jun 25, 2014, 2:08 pm
  #5169  
 
Join Date: May 2010
Location: ORDwest
Posts: 333
Are we confused, or what?

I suggest that the recent discussion here is confusing two EMV issues that may well be separable, and at least somewhat independent of each other. I say the two issues are:

(1) The Cardholder Verification Method (CVM) list for a Chip+PIN card may contain the following CVMs: offline PIN, online PIN or both.

(2) Whether/how your PIN can be changed is a separate issue that is not necessarily related to (1).

I don't know if these statements, taken together, are true, but until we get beyond this confusion, none of us will learn anything useful.
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Old Jun 25, 2014, 2:10 pm
  #5170  
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Originally Posted by sdsearch
But Brazil (which is chip & signature) refuses to accept offline PIN.
Does Brazil accept online PIN?

Originally Posted by kayanco
Looks like per sdsearch, "Brazil refuses to accept offline PIN" ....so that would mean online-only terminal....so I guess your offline pin card or my PenFed card won't work in Brazil?

btw, the card you have with offline pin, or my PenFed, how do we know definitely that a card has offline pin or online??

Thanks
Get a card reader. Download Cardpeek. Connect the card reader, open the program, insert the card, choose EMV and choose "analyze." It will list the CVMs. If any of them are "offline PIN," then you know your card has an offline PIN
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Old Jun 25, 2014, 2:28 pm
  #5171  
 
Join Date: Jun 2014
Posts: 213
Originally Posted by sdsearch

there are automated unmanned kiosks in France that only accept offline PIN.

But Brazil (which is chip & signature) refuses to accept offline PIN.

So you can't get the same card for broadest usage in France and broadest usage in Brazil. You need at least two different cards with different EMV technologies (one PIN, preferable offline with online as backup, the other signature) to have the broadest coverage worldwide.
From what I understand, all "Chip" cards in US are at least chip-n-signature (and some like PenFed and USAA in addition do chip-n-PIN).

So the card that works in France should work in Brazil (as chip-n-signature). No?

(I still don't know whether PenFed or USAA will work in France, but I think the Citibank chip-n-sig will NOT ....it seems like either of the three should work in Brazil.)
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Old Jun 25, 2014, 2:41 pm
  #5172  
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Based on this thread so far, I should possibly convert my BoA Cash Rewards card into a Travel Rewards card. CVM lists for my cards:

BoA's CVM: signature, no CVM, online PIN (in that order)
Andrews FCU: signature, no CVM, offline PIN
Chase Sapphire Preferred: signature, no CVM
Amex: signature, ___ (haven't updated Cardpeek yet to be able to read it)

That set ensures I should have no problems anywhere, right? Oh, and I have a Discover card if I ever go to China.

EDIT: definitely more than three cards in that list.

Last edited by tmiw; Jun 25, 2014 at 2:59 pm
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Old Jun 25, 2014, 2:45 pm
  #5173  
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Well this is a sucky bit of news: Some Credit Unions Say No to EMV Chips

The issuing gap might relate to the percentage of issuers which believe MasterCard and Visa will end up moving the date for the liability shift, pushing it back from the October 2015 deadline. According to the research, 59% of community banks believed the card brands would shift the deadline, with 39% of credit unions expecting such a shift and 20 of the largest banks looking for one.
Those 17% are going to be surprised when Visa/MC doesn't push back the deadline after all.
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Old Jun 25, 2014, 2:57 pm
  #5174  
 
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
Originally Posted by tmiw
Those 17% are going to be surprised when Visa/MC doesn't push back the deadline after all.
And it'll just be market competition. Those who are proactive wins, those who drag their feet behind, loses. If I were a customer at one of these banks or credit unions, I'll cash out and look elsewhere.
kebosabi is offline  
Old Jun 25, 2014, 5:09 pm
  #5175  
 
Join Date: Apr 2007
Location: MCN
Posts: 179
Originally Posted by Happy
As we all know, WMT has been rolling out the EMV enable POS but it has been a huge PITA. When it works, it is very slow, takes MULTIPLE STEPS to go thru a transaction, holding up the line as you can imagine. When it does not work, that it is true PITA because then the cashier would need to manually enter the whole card number, cvc, exp date, the whole thing if you insist to pay with that particular card.

Today at a Supercenter, the cashier lamented that, "you would think it worked faster, it aint. Not only that, some people's cards dont even work at all. It takes 3 times longer to finish a transaction." And of course my Citicard did not work the first try despite the screen showed Do Not Remove Card, then it just stuck, not processing anything. Took us 3 tries and the 3rd time a charm, the connection finally was initiated and we went thru 3 or 4 screens after confirming the amount, to finish the purchase.

And this is the biggest retailer in the country.... They still cannot get this thing work smoothly after rolling out the software at least 2 or more months by now.
Strange; I've used my EMV-enabled card (sig-priority Citi HHonors Reserve) three times in the past two days at two different Walmarts in central Georgia, and had no trouble whatsoever; nor did I find it a particularly slow process, except for waiting for the cashiers to press the "credit" button on their POS and verifying the amount on the PIN pad. Both places have the older-style, more vertical card terminals, rather than the horizontal design I've only seen in Wilmington NC.

Walmart may also be proactively speeding up the process by not requiring signatures for semi-high-value EMV transactions; I spent over $60 today and the receipt it spitted out said "No Signature Required."
lordsutch is offline  


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