Go Back  FlyerTalk Forums > Miles&Points > Credit, Debit and Prepaid Card Programs > Credit Card Programs
Reload this Page >

USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

Community
Wiki Posts
Search
Old Sep 20, 2013, 11:40 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: philemer
Posts from 1/1/16 onward can be found here: http://www.flyertalk.com/forum/credit-card-programs/1739359-2016-onward-usa-emv-cards-availability-q-chip-pin-signature.html

EMV wikipost volunteers: kebosabi

What is EMV?
EMV is a defacto global standard of technology where there is a visible microchip on the front of the card. It looks like this:

Who issues them?
See Google Docs spreadsheet in Post #1

SFOAMS also has created a list of excellent webpage that shows US EMV cards in a more interactive interface

Another site, which lets you narrow the search for an EMV card by various parameters, is http://www.spotterswiki.com/emv/index.php.

Several credit unions issue some form of Chip-and-PIN credit cards or prepaid cards. Prepaid EMV cards however are not recommended due to junk fees. USAA (currently restricted to members of military) used to offer Chip-and-PIN cards, but as late has backtracked to Chip-and-Signature priority.

Hey that's a cool Google Docs list! I know others that aren't on that list. How can I help by adding them to the list?
My bad for not putting this into the wiki sooner. Right now, the Google Docs is locked out of editing and only in "read-only" view because there were instances in the past where people would just delete the rows not thinking that it affects others viewing the list.

If you promise not to delete any rows and input all the pertinent info (annual fee, rewards, FTF, etc.), I can provide you with edit access. Just shoot me a PM to kebosabi with your gmail address and I'll provide you edit access.

Thanks for helping out!


As of October 2014, no USA-based card issuer offers Chip-and-PIN priority cards except for BMO Harris (Diners Club) and UN Federal Credit Union. Other major USA-based banks such as BofA, Chase, Citi, as well as others issue Chip-and-Signature cards which may work at many automated kiosks. However, bear in mind the word may is used above is a context where there is no absolute certainty of success for certain environments such as automated kiosks due to different natures of offline and online transactions. It is highly recommended to read Post #3 which lists real life FTer examples on how Chip-and-Signature worked and did not work at various transaction environments.

Can I upgrade it right now?
If it's listed on that Google Docs spreadsheet or SFOAMS' Silk page, wouldn't hurt to call/twitter them for a free upgrade. If you get the response you don't like, hang up, try again.

What is the difference between Chip-and-Signature and Chip-and-PIN?
You insert the chipped card into the slot. The physical contact terminal will read the EMV chip and the terminal will automatically read the preferred cardholder verification methods (called CVM) for that card.

Chip-and-Signature means that the terminal will printout a receipt for you to sign. This is the most prevalent authentication for most US issued EMV cards. Chip-and-Signature helps in a way that it will get through to face-to-face merchant transactions where you and the merchant do not speak the same language.

Chip-and-PIN means that the terminal will prompt you to input a PIN for authentication. Some credit union issued credit cards will have this CVM as secondary if Chip-and-Signature cannot be done. Chip-and-PIN is the more prevalent method of authentication used outside the US, especially in transaction environments where no human interaction is needed (i.e. automated gas pumps, toll roads, train kiosks, etc.).

The Google Docs spreadsheet will list which CVM are used in the EMV cards listed. Some cards can only do Chip-and-Signature. Other cards can do both Chip-and-Signature and Chip-and-PIN. And others might have a third option called No CVM (no authentication needed) which is reserved for low value transactions.

One chip can hold a lot more data, therefore it is capable of doing multiple verification methods. That's one of the great things about EMV over the mag-stripe which can hold very little data.

I want to know for sure what my EMV chip does. Is there anyway I can test out my own EMV card to see what the CVM list is?
alexmt has written up a nice step-by-step procedure on Post #3615.

If most of the EMV cards in the US is the Chip-and-Signature type, doesn't that mean it's still useless abroad?
Depends if you see it as glass half empty or glass half full. See Post #3 for further details on how Chip-and-Signature has worked both successfully and unsuccessfully depending on the merchant transaction environment and use your best judgment whether which one is right for you.

Are there any places in the US that are accepting transactions via the EMV chip?
tmiw has created a dedicated Google maps webpage to show where EMV has been proven to work here: http://emvacceptedhere.com/ Per his Post #4240, feel free to add any places with active EMV terminals if you come across one.

As of 2014/05, the EMV terminals in most Walmarts and Sam's Clubs are being turned on. Hence, the best place to try them out would be your local Walmart or Sam's Club. For other merchants, it's slowly being phased in.

I hope people will post them in the Post your receipt of your 1st EMV based transaction in the US thread. cvarming has shown us an EMV transaction receipt from Brooklyn, NY in Post #2380. I myself had my first EMV based (Chip-and-Signature) transaction in two stores in the Los Angeles area, as shown in detail in Post #2705 (courtesy of WhatWhatTech for pointing these two stores out)

I don't want a chip in my card. I heard horror stories all over the media saying hackers can steal my credit card info from a mile away.
There are two types of chips. One is contactless and the other is contact. Cards can be either one or the other, or both.

In the Google Docs spreadsheet, the cards that are capable of contactless payments are listed seperately under the "RFID or NFC contactless chip" column. If it says yes, then that means it has the ability to do contactless payments. If it says no, it doesn't have that feature.

The one that the media has overhyped about hackers "stealing your information wirelessly" was the contactless type like this:

You are worried about this happening, right?

You don't have to worry. EMV is a chip standard that can have both contact and contactless interfaces. With the traditional contact interface, this means you actually have to physically insert the chip into a POS terminal for it to be authorized, like this:

With the contact interface, nothing is wireless. No data is sent out in a stand-alone contact type EMV chip. With the EMV contactless interface, data is sent wirelessly.

Furthermore, contactless chip cards are required to show a symbol (looks like Wi-Fi symbol) somewhere on the card that to denote it's capability as a contactless card. For example, here's an example of a Discover Card with contactless capability (in which Discover calls "Discover ZIP") showing the contactless symbol on the back of the card:

Don't believe everything that the media says. Besides, millions of people all over the world from London to Singapore, uses contactless payments daily in extremely crowded subways and mass transit with nary any problems. There are multiple layers of encrypted securities and keys that are needed to break the code.

Frankly, giving your physical card to a waiter/waitress who takes the card out of your view is much more susceptible to fraud than contactless payments.

Why should I care?
If you are an international traveler, you will want this because majority of the world has or in the process of converting to this payment format.


In fact, in 2012, even North Korea moved to the EMV format, leaving the US as one of the countries in the world that hasn't done so.

In addition, VISA, MC, AMEX, and Discover have all agreed to incentivize the USA shifting to EMV payments by 2015 by shifting liability for fraudulent transactions to merchants if they do not have EMV equipment and the cardholder has an EMV card. So if you travel internationally or would like to get one before the others, you might be interested in getting one.


BS! I had no problems using my card in [insert whereever country], [insert whatever point in time]
If you stick to the tourist path where they have lots of visitors from the US, you should have no problems using your mag-stripe only card in hotels and restaurants, at least for now. But as things can change as things go forward.

However, consider that once you start taking the off-beaten path, go to non-touristy places where they are not familiar with mag-stripes, rent a car and use toll roads, fill up gas, or try to buy train tickets you might end up into a trouble of the machine not recognizing your card because it lacks the chip. Furthermore, a lot of toll roads, gas pumps, and automated ticket machines lack any human assistance to help you when you need it the most.

But [insert credit card company] told me all merchants that display their logo must accept them! All I have to do is report them for violating their agreements, right?
There are several factors against this.

1. You can only speak English. The merchant representative, most likely a part-time clerk earning minimum wage, speaks in a different language, let's say French. If you have no French language skills, how are you going to get your point across? Are you going to whip out your cell phone at exorbitant int'l roaming charges and hope the customer service is going to translate it for you on the spot? Or maybe you might actually know French. But how about Swahili, Farsi, Balinese, or the multiple languages in mainland China?

2. Just like US, the rest of the world's businesses uses part-time minimum wage workers as cashiers to cut down on labor costs. Most of their SOP training manuals are written by MBA types to not to do anything they are not familiar with. Do not expect them to understand the intricate details of credit card mumbo jumbo. You don't expect Taco Bell employees to understand the minute details of Discover-JCB-Union Pay agreements, right? Same thing the other way around: be respectful as a guest in their country, prepare in advance in their ways, avoid being an "ugly American" stereotype.

3. You are a guest in their country. You are a minority. If 99.9% of their country's people and other tourists from around the world uses EMV, do you really think they are going to accomodate the 0.1% of American tourists who only have mag-stripes credit cards?

4. Again, you are a guest in their country. How would you, as an American standing in line, react if a Chinese tourist was clogging up the lines at a local Taco Bell because the clerk doesn't understand the Discover-Union Pay agreement and has trouble communicating between Mandarin spoken by the tourist and English spoken by the Taco Bell clerk? Same way the other way around. You do not want to clog up the lines for everyone. The less hassle, the better.

5. VISA and MC make tons of money from merchants in that country. Say SNCF French Rail. It's a billion dollar company in France. Do you think VISA is going to pull the plug of their relationship with SNCF because SNCF refuses to do mag-stripe processing at their unmanned train station kiosk? Of course not. Be realistic.

6. And lastly, if you're up against an unstaffed toll kiosk, gas pump or train ticket machine, are you going to yell curses at the machine?

But I want my credit card to be able to be used in the US too!
No worries. They have not gotten rid of the mag-stripe on the back of the card for backward compatibility reasons, just like we still have embossed numbers on our cards for backwards compatibility to using those old carbon copy imprinters.

[insert own Hyatt card image front and back together with red arrows pointing to all the backward compatibility features]

You use the chip on the front of the card abroad (for now), and the mag-stripe just like any other card for the US. Basically, you're increasing your credit card's acceptance rate by getting a card that both via the chip and the mag-stripe. You're getting a better deal for free.

And when 2015 comes along and US switches to EMV, you'll be way ahead of everyone else too!


So why did the rest of the world and the US moved/moving toward EMV?
Primarily, due to fraud concerns. You see, the mag-stripe has been with us since the 1950s. It may have been the most high tech thing back in the day, but with the technology that is available today, any shmo can pick up a $100 USB magnetic card skimming device off of eBay and get your credit card info.

And unlike skimming off contactless cards which actually need the person to have l33t programming skills, skimming off a magnetic stripe has become so ubiquitous that nary a day goes about skimming fraud going on somewhere in America, from gas pumps, Michael's stores (2011), Target breaches (2013), restaurant waiters/waitresses, to even McDonald's drive thrus.

https://www.google.com/search?q=skimming+fraud

These type of fraud used to be prevalent in Europe. But once they started switching over to EMV starting over 2 decades ago, this type of fraud went elsewhere. It went over to Asia, Canada and Mexico, Latin America, etc. etc. until they too began implementing EMV to combat skimming fraud. The US is practically the only country left that hasn't done so, therefore all the fraud that used to take place elsewhere is now happening here.


But EMV is old and it's not fool proof. Shouldn't we just skip over it and do something new instead?
Yes, EMV is old. It was developed in the 1990s and its smart card payment predecessor was first introduced in France. But as of today, it has become the defacto global standard of payments.

But then, what else is there? There is no other de facto global standard of payments alternative. For example, if we decide to skip over it and do something new, hypothetically like DNA matching technology, it still means US int'l travelers will continue to have problems abroad with useless plastic acceptance because no other country is using this DNA matching technology except the US.

Besides, nothing is fool proof. You can say that the bank vault isn't fool proof because you can crack it open if enough C4 is used. But your average low-life scumbag isn't likely to get military grade C4 easily either. But the bank vault does make it harder to get the bank's money over say a petty cash box. That's the point here. EMV is akin to a security tight bank vault, the old mag-stripe is akin to a petty cash box lying around inside the drawer.


I'm a business owner and I don't think EMV is going to take off. I'm not going to spend extra hundreds of dollars to upgrade my credit card machine. Convince me other wise why I should.
I can understand the added extra cost to your business once this switchover takes place. But before even saying that, look at your existing POS terminal. Does it have a slot somewhere to insert a card?

Most likely, if you had replaced your POS terminal within the past five years, you already have an EMV capable terminal. EMV is basically just not turned on yet from the processor and acquirer side.

If you have an EMV capable terminal, then a best bet would be to contact your acquirer to have the EMV feature turned on. You did your end of the deal already by having an EMV capable terminal, it is now the acquirers' responsibility to turn it on in accordance to the EMV switchover mandate.

And if you don't, you are going to replace your POS terminal anyway from common wear and tear. It isn't a hard switch-over. You can continue to use your POS terminal until it dies out because EMV cardholders will still have the mag-stripe on the back. And by the time your non-EMV capable POS terminal is up for replacement the market will be full with these newer POS terminals that can accept the mag-stripe, EMV, as well as contactless payments.

In addition, you may also want to check with your acquirer or processor about EMV capable terminals. Some of them are willing to replace your terminal for free in preparation for the US EMV switchover. Call and ask for details.


But what's in it for me? I'm the one that has to pay for the upgrade.
All the major card networks have given incentives for merchants for the upcoming EMV switchover.

If 75% or more of your credit card transactions are done on an EMV contact and contactless terminal, they are going to waive your annual PCI-DSS fees, which usually costs you around $5.00-$19.95/month per terminal. The overall long term cost savings of those compliance fees will be larger than the cost of an one time upgrade for the terminal.

The downside is that once EMV switchover happens and if you do not have a POS terminal that is able to accept EMV, the fraud liability shifts over to the merchant.

I own several fast food franchises. If I upgrade my POS terminals at all of my restaurants, it's going to cost me thousands, if not millions. I don't think anyone is going to use a fake credit card to buy $5 burgers. And if they do, wouldn't it be cheaper for me to eat the fraud cost?
Remember also that fraud isn't just committed by dishonest customers using fraudulent cards. Fraud can also happen with dishonest employees skimming off credit card data from the mag-stripe as in the case of a teenage McDonald's drive thru employee skimming off $13,000 of customers' credit cards in Olympia, WA. Consider the public relations fall out that your business may have if this happens (i.e. the big Target breach of 2013, where someone used a mag stripe card to load malware INTO Target's system). Is it worth risking to take such a huge PR disaster?
Print Wikipost

USA EMV cards: Availability, Q&A (Chip & PIN -or- Chip & Signature) [2012-2015]

Thread Tools
 
Search this Thread
 
Old Mar 23, 2014, 12:10 am
  #3661  
 
Join Date: Apr 2013
Posts: 57
Originally Posted by reclusive46
And consumers! The amount of American C&S customers I get who insert their card and then remove it almost straight away!
Probably because that's how most ATMs and gas/petrol pumps at home work.
Dragonbelle is offline  
Old Mar 23, 2014, 12:54 am
  #3662  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Not sure if we've discussed this yet, but apparently 90% of ATMs in the US are still running Windows XP. I wonder if the impending April 8th deadline for End of Support will mean debit card EMV will happen a lot faster than we think.
tmiw is offline  
Old Mar 23, 2014, 1:52 am
  #3663  
 
Join Date: Jan 2014
Location: LAX/SFO/OAK
Posts: 218
Originally Posted by tmiw
Not sure if we've discussed this yet, but apparently 90% of ATMs in the US are still running Windows XP. I wonder if the impending April 8th deadline for End of Support will mean debit card EMV will happen a lot faster than we think.
It won't unfortunately. The April deadline doesn't apply to everyone. It's mostly for consumers and smaller corporations. Also, ATMs don't run consumer or enterprise versions of XP. They use a special embedded version of XP whose support doesn't expire in April. There's that and there's the fact that companies can pay money to Microsoft to continue to support their enterprise systems even past the April deadline. I wish you were right though.

On the plus side, a lot of bank ATMs in the US already support chip cards, though definitely not the majority.
WhatWhatTech is offline  
Old Mar 23, 2014, 1:57 am
  #3664  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by WhatWhatTech
On the plus side, a lot of bank ATMs in the US already support chip cards, though definitely not the majority.
Definitely not Chase's, since those seem to be the "stick in and rapidly remove" variety. BoA's might for non-BoA cards since it sucks your card in for a few seconds at least. Has anyone tried their chip cards there?
tmiw is offline  
Old Mar 23, 2014, 2:13 am
  #3665  
 
Join Date: Jun 2011
Posts: 3,528
I was surprised that in South Korea, everywhere I went people swiped my card (which was, I might add, chip enabled).
nall is offline  
Old Mar 23, 2014, 2:23 am
  #3666  
 
Join Date: Jan 2014
Location: LAX/SFO/OAK
Posts: 218
Originally Posted by tmiw
Definitely not Chase's, since those seem to be the "stick in and rapidly remove" variety. BoA's might for non-BoA cards since it sucks your card in for a few seconds at least. Has anyone tried their chip cards there?
I've tried my Citi credit card at a Citibank ATM. It has the same green circular "stick in and rapidly remove" card slot that Chase ATMs have. What happens is interesting. You insert and remove the card quickly, like normal, but after doing so a message pops up in four or five different languages that says to insert your chip card again and leave it in there. So I inserted my card back in and I heard a click. Then the prompt came up for me to enter my PIN and I could check my balance and my transactions like normal. When I was done I tapped Exit and the ATM started to beep and the card slot started to flash. It then told me on screen to remove my card.

It didn't suck my card in, like BoA ATMs do. I think the click that I heard was the ATM clamping down on the card to make sure that I didn't take my card out mid transaction, though I didn't try to pull my card out during the transaction to check if it was clamped or not.

You might want to try your card at a Chase ATM.

Last edited by WhatWhatTech; Mar 23, 2014 at 2:24 am Reason: added last sentence
WhatWhatTech is offline  
Old Mar 23, 2014, 2:56 am
  #3667  
FlyerTalk Evangelist
 
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
Originally Posted by WhatWhatTech
I've tried my Citi credit card at a Citibank ATM. It has the same green circular "stick in and rapidly remove" card slot that Chase ATMs have. What happens is interesting. You insert and remove the card quickly, like normal, but after doing so a message pops up in four or five different languages that says to insert your chip card again and leave it in there. So I inserted my card back in and I heard a click. Then the prompt came up for me to enter my PIN and I could check my balance and my transactions like normal. When I was done I tapped Exit and the ATM started to beep and the card slot started to flash. It then told me on screen to remove my card.

It didn't suck my card in, like BoA ATMs do. I think the click that I heard was the ATM clamping down on the card to make sure that I didn't take my card out mid transaction, though I didn't try to pull my card out during the transaction to check if it was clamped or not.

You might want to try your card at a Chase ATM.
Just did. BoA ATM ejected the chip card I used while the Chase one didn't ask me to put it back after removing it. I guess neither bank has them yet, at least in my area.
tmiw is offline  
Old Mar 23, 2014, 7:49 am
  #3668  
 
Join Date: Feb 2013
Posts: 401
Originally Posted by lordsutch
Indeed, the only major application of smart cards (in the "insert card into reader" sense) in the U.S. are the DOD's Common Access Cards. Two-factor authentication with smart cards is pretty uncommon in the civilian sector. In theory SIM cards are smart cards but I doubt most people, American or otherwise, think of them that way, and probably think it's strange they usually come attached to a credit-card sized piece of plastic.

More Americans have likely used contactless smart cards in mass transit or maybe via PayPass/PayWave/ExpressPay, but the mechanism is quite different of course.
That is not true. The most prevalent application if smart cards in USA are SIM cards or UICCs used in mobile telephones and LTE devices.

DoD uses smart cards, but they are just one department of the USA government. DoD is hardly the "only major application."
All departments (subject to HSPD12) use smart cards, either CAC or PIV. Satellite TV companies also use smart cards and many transit cards are smart cards as well.

Last edited by emvchip; Mar 24, 2014 at 12:33 pm
emvchip is offline  
Old Mar 23, 2014, 8:40 am
  #3669  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by alexmt
Americans should understand the basic concept of insert the card and wait for more directions from their other uses of smart cards.
Originally Posted by LoneTree
What other uses of smart cards?
+1

Originally Posted by joshwex90
Just off the top of my head, laundromats use them. Many casino reward cards now use them as well.
Great, a list things that many Americans don't do.

Every apartment building I've ever lived in has its own laundry machines (which only take cash). I once used a laundromat a couple of years ago when my building's laundry machine was on the fritz, and that laundromat only took cash too (or maybe tokens, but certainly not smart cards).

Meanwhile, I don't gamble, and so I don't go into Casinos except for concerts, at which point I don't get (let alone use) the casino reward card.

And, btw, cards where the machine swallows it up and refuses to give it back to you until it's done (such as parking validation machines) don't count, because you can't pull it out even if you want to. (So do these laundromat and casino machines let you pull the card out before you should, or do they swallow/grab it?)

Last edited by sdsearch; Mar 23, 2014 at 8:52 am
sdsearch is offline  
Old Mar 23, 2014, 9:05 am
  #3670  
FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
Originally Posted by sdsearch
+1


Great, a list things that many Americans don't do.

Every apartment building I've ever lived in has its own laundry machines (which only take cash). I once used a laundromat a couple of years ago when my building's laundry machine was on the fritz, and that laundromat only took cash too (or maybe tokens, but certainly not smart cards).

Meanwhile, I don't gamble, and so I don't go into Casinos except for concerts, at which point I don't get (let alone use) the casino reward card.

And, btw, cards where the machine swallows it up and refuses to give it back to you until it's done (such as parking validation machines) don't count, because you can't pull it out even if you want to. (So do these laundromat and casino machines let you pull the card out before you should, or do they swallow/grab it?)
In NYC, virtually all laundromats and building laundry machines use an insertable smart card.
joshwex90 is offline  
Old Mar 23, 2014, 9:26 am
  #3671  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by joshwex90
In NYC, virtually all laundromats and building laundry machines use an insertable smart card.
Ok, my experiences are in the Los Angeles area. Where the average apartment building has up to 30 units, and one or two washers and one or two dryers., that they've had for years and years. Not too practical to convert that to smart cards.

I've also used laundry machines in oodles of midscale-or-lower hotels (which have laundry rooms for guests, not just pricey and non-timely send-out laundry like higher-end hotels tend to). And those have also always been cash (unless free at, say, Candlewood Suites).

I can see, however, how very large apartment complexes might do things differently. And I'd assume that in NYC, at least in Manhattan, most apartments are in large complexes, which is not the case in the Los Angeles area.
sdsearch is offline  
Old Mar 23, 2014, 9:37 am
  #3672  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by kebosabi
Oh yeah, this is gonna be good. I just paid my annual registration for my scooter online a few weeks ago!
Ah, the benefits of churning cards with spending thresholds. I just looked it up, and found that I did my DMV annual registration in Dec 2013 with a card that I've already but into a drawer. (I've since switched primary spending cards three times.)

But anyway, if you really mean a few weeks ago, that may be after it ended. The reports so far only say it went through end of January (which would be over 6 weeks ago by now).
sdsearch is offline  
Old Mar 23, 2014, 4:45 pm
  #3673  
 
Join Date: Apr 2007
Location: MCN
Posts: 179
Originally Posted by emvchip
That is not true. The most prevalent application if smart cards in USA are SIM cards or UICCs used in mobile telephones and LTE devices.
I mentioned SIMs in my original post, so I'm not sure how my statement is "not true."

DoD uses smart cards, but they are just one department of the USA government.
All departments (subject to HSPD12) use smart cards, either CAC or PIV. Satellite TV companies also use smart cards and many transit cards are smart cars as well.
DOD is the one department I'm most familiar with in terms of widespread smart card use (and the only one I've actually seen a real example of in the wild). It's also by far the largest between uniformed, civilian, and contract personnel.

Satellite TV smart cards come preinstalled (like many SIMs in the US) and are not usually swapped by end users except when a company does an upgrade to their encryption scheme. And, again as I mentioned in my post, while many transit cards are "smart cards," they are usually only used in contactless mode and usually lack a visible chip. Montreal's OPUS is the only current transit card I'm aware of in North America that has a contact chip on it; even the new Chicago Ventra system has a contactless-only chip, probably because EMV debit is still years away in the U.S.

The bottom line, as mentioned above by others, is most Americans aren't used to sticking a payment card in a machine and keeping it in there for an extended period of time, but rather either a swipe, a tap, or a quick insert-and-withdraw. Even most ATMs moved away from keeping the card in the machine during the transaction to reduce customer service issues.

This of course will change as people get used to it, as people got used to all sorts of other newfangled things.
lordsutch is offline  
Old Mar 24, 2014, 1:55 am
  #3674  
FlyerTalk Evangelist
 
Join Date: Dec 2009
Location: HaMerkaz/Exit 145
Programs: UA, LY, BA, AA
Posts: 13,167
You do have a lot of employees in financial or high-tech companies who have smart chip ID cards, and are required to insert the card and keep it inserted for the duration they're working.
joshwex90 is offline  
Old Mar 24, 2014, 4:59 am
  #3675  
 
Join Date: Nov 2012
Posts: 3,537
Originally Posted by joshwex90
You do have a lot of employees in financial or high-tech companies who have smart chip ID cards, and are required to insert the card and keep it inserted for the duration they're working.
This is the main use I was referring to. However, laundromat load cards, hotel room keys (I've seen contact smart cards a couple times), office door keys, etc are all the same - insert card and WAIT for the green light or whatever... wait for the action to complete before you remove the card.

I know for me, my first EMV transaction was completely intuitive. I don't know why I'd have removed a smart card before whatever I was doing was done, because that's not how smart cards work - in any application.

Originally Posted by nall
I was surprised that in South Korea, everywhere I went people swiped my card (which was, I might add, chip enabled).
That's because, as far as I know, most transactions in South Korea are not EMV. I think they're right up there with the US in terms of percent magnetic stripe.

Originally Posted by WhatWhatTech
That can't be true everywhere. I used my C&S Citi Premier last October in Germany and the machine would always switch to English.
You're in the European Union with a card that is issued in one of the official languages of the Union, I imagine there may be some requirements there.
AllieKat is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.