Using Copa RPUs on United
Feb 29, 2016, 10:24 am
#32
Join Date: Apr 2011
Location: San Francisco, CA
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Feb 29, 2016, 11:25 am
#33
Join Date: Feb 2015
Programs: DL Diamond, HH Diamond, Hyatt Diamond, Marriott Gold, Turkish Gold, Copa Platinum, airberlin Gold
Posts: 77
In theory, they should show under your ConnectMiles account (assuming you can get into the site, it can be very slow sometimes).
From their email and regional map, I guess they can be used from the US to go as far as Oceania, which is nice.
Can't tell if they would be permitted on any of the lie-flat routes, though - doesn't United tend to restrict those? (Not real familiar with United these days)
Here's their regions link:
https://connectmiles.copaair.com/sit...yRegion_EN.pdf
Edit as of March 20 - vdostoi1 added the following correction to my post above, I did not properly understand how Copa distinguished between Global and Regional -this should clear that up:
"Just to be clear - you can use your RPU WITHIN a certain region but not to GO to a certain region. You cannot use an RPU, for instance, to go from EWR to GUM. Maybe that was not the intent of your post but it sounded like you were saying that. "
Last edited by Tychian; Mar 20, 2016 at 9:23 pm
Feb 29, 2016, 11:55 am
#34
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If they matched to Platinum, they should be RPUs. Mine are.
In theory, they should show under your ConnectMiles account (assuming you can get into the site, it can be very slow sometimes).
From their email and regional map, I guess they can be used from the US to go as far as Oceania, which is nice.
Can't tell if they would be permitted on any of the lie-flat routes, though - doesn't United tend to restrict those? (Not real familiar with United these days)
Here's their regions link:
https://connectmiles.copaair.com/sit...yRegion_EN.pdf
In theory, they should show under your ConnectMiles account (assuming you can get into the site, it can be very slow sometimes).
From their email and regional map, I guess they can be used from the US to go as far as Oceania, which is nice.
Can't tell if they would be permitted on any of the lie-flat routes, though - doesn't United tend to restrict those? (Not real familiar with United these days)
Here's their regions link:
https://connectmiles.copaair.com/sit...yRegion_EN.pdf
Feb 29, 2016, 8:01 pm
#36
Join Date: Feb 2015
Programs: DL Diamond, HH Diamond, Hyatt Diamond, Marriott Gold, Turkish Gold, Copa Platinum, airberlin Gold
Posts: 77
Feb 29, 2016, 10:14 pm
#37
Join Date: Jan 2012
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Posts: 182
The functionality is alive and it works... but it is a fairly involved process. As noted, the fare/region restrictions for UA RPU/GPU are the same.
I spoke with a Copa supervisor who took my United record locator and eticket number. Only one passenger can be upgraded at a time, so PNRs with multiple pax must be split. The process is manual but does appear to require supervisor-level assistance at Copa and calls to United to verify inventory.
Copa will not accept fees on United tickets, so once the upgrades are processed on Copa's end, call United to make sure your ticket is in sync, especially if the upgrade triggers an add/collect (e.g. departing the UK).
It took some time but the PNRs appear to be cleaned up and upgrades confirmed. Next question is whether it is possible to waitlist with a Copa RPU/GPU, or whether they must confirm into R.
Anyway, big ^. Major benefit that was not of much use on CM metal.
I spoke with a Copa supervisor who took my United record locator and eticket number. Only one passenger can be upgraded at a time, so PNRs with multiple pax must be split. The process is manual but does appear to require supervisor-level assistance at Copa and calls to United to verify inventory.
Copa will not accept fees on United tickets, so once the upgrades are processed on Copa's end, call United to make sure your ticket is in sync, especially if the upgrade triggers an add/collect (e.g. departing the UK).
It took some time but the PNRs appear to be cleaned up and upgrades confirmed. Next question is whether it is possible to waitlist with a Copa RPU/GPU, or whether they must confirm into R.
Anyway, big ^. Major benefit that was not of much use on CM metal.
Mar 4, 2016, 6:53 am
#39
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Mar 4, 2016, 7:53 am
#40
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Mar 4, 2016, 8:41 am
#41
Join Date: Feb 2010
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anyone know if Copa is enforcing these fare class restrictions or if the RPU restrictions are instead the same as UA?
- Connect Regional Upgrades are not valid on the following classes on Copa Airlines and Copa Airlines Colombia-operated flights: L and T.
- Connect Regional Upgrades are not valid on the following classes on United-operated flights: Z, P, S, T, K, L, G and N.
- Connect Regional Upgrades are not valid on the following classes on Copa Airlines and Copa Airlines Colombia-operated flights: L and T.
- Connect Regional Upgrades are not valid on the following classes on United-operated flights: Z, P, S, T, K, L, G and N.
Mar 4, 2016, 12:10 pm
#42
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Mar 4, 2016, 12:39 pm
#43
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Mar 5, 2016, 7:10 pm
#44
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That's a fair question. But I'm skeptical, as I do believe the restrictions are embedded in the instruments.
Mar 5, 2016, 7:17 pm
#45
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