Copa announced ConnectMiles
Sep 15, 2015, 6:12 pm
#151
Join Date: Jan 2012
Location: IND
Programs: Avianca Brazil Diamond, Etihad Gold, Southwest CC Pass, HH Diamond, SPG Gold
Posts: 315
Sep 15, 2015, 7:29 pm
#152
Join Date: Jul 2013
Posts: 636
But as silver, I don't really care if it expires tomorrow ...
Sep 17, 2015, 6:06 pm
#155
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,423
My wife and I -- both UA 1K's -- submitted our credentials a couple of weeks ago and just got Platinum status from Copa. I thought I read a 1K got "Presidential Platinum," though. Is there a plausible way to complain?
If so, I'm wondering if I should. I'll probably only fly Copa a couple times in the next year: my primary motivation in status matching was to get lounge access at UA clubs while flying domestically (I already get lounge access from UA internationally, so it makes little sense for me to buy a UA Club membership). That said, I see in the ConnectMiles online summary mention of upgrade certificates that can also be used on UA -- and that Presidential Platinum members get 6 SYSTEMWIDE upgrades. Alas, these are apparently limited to certain fares, which I'm guessing would make them not terribly useful to me. Does anyone know the details?
Meanwhile, to use my Copa status for UA lounge access, I'm assuming I need a physical elite membership card. Does anyone know if these are being sent automatically, or if there's a way to get a card sent to you? Thanks.
If so, I'm wondering if I should. I'll probably only fly Copa a couple times in the next year: my primary motivation in status matching was to get lounge access at UA clubs while flying domestically (I already get lounge access from UA internationally, so it makes little sense for me to buy a UA Club membership). That said, I see in the ConnectMiles online summary mention of upgrade certificates that can also be used on UA -- and that Presidential Platinum members get 6 SYSTEMWIDE upgrades. Alas, these are apparently limited to certain fares, which I'm guessing would make them not terribly useful to me. Does anyone know the details?
Meanwhile, to use my Copa status for UA lounge access, I'm assuming I need a physical elite membership card. Does anyone know if these are being sent automatically, or if there's a way to get a card sent to you? Thanks.
Sep 17, 2015, 6:24 pm
#156
Join Date: Jan 2003
Location: Portland, OR
Posts: 290
DELIVERY HISTORY
Entry Date Description Delivery Status
24/08/2015
Upgrade Platinum
24/08/2015
Renewal Platinum
24/08/2015
Replace Platinum
Entry Date Description Delivery Status
24/08/2015
Upgrade Platinum
24/08/2015
Renewal Platinum
24/08/2015
Replace Platinum
if i click on "Replace Card" on the card screen, i get this error:
Replace ConnectMiles Card
Thank you for submitting your request.
Unfortunately, your replacement card limit has exceeded and we cannot send you a new card.
Thank you for submitting your request.
Unfortunately, your replacement card limit has exceeded and we cannot send you a new card.
jon
Sep 17, 2015, 10:32 pm
#157
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
Sep 18, 2015, 6:28 am
#158
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,423
Has anyone tried calling yet? If the physical elite cards don't automatically get generated, it seems like a good idea. If they respond to email inquiries, though, I'd certainly try that.
Sep 18, 2015, 7:42 am
#159
Original Poster
Join Date: Sep 2012
Location: MEX
Programs: LATAMPASS, Copa ConnectMiles Gold
Posts: 266
Got my card just over a week ago. Mexico's mail system is notoriously awful, so I was impressed that I even received my welcome package. I was also surprised to see that it was not sent from Panama, but from the U.S.
Sep 18, 2015, 8:02 am
#160
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,423
I guess it's not THAT surprising that the loyalty materials would come from the US. There may not be an enterprise in Panama capable of handling the direct mail aspects of a loyalty program like this. I wouldn't be surprised if the cards sent to Panama addresses are mailed from Panama, though.
Sep 18, 2015, 4:15 pm
#161
Original Poster
Join Date: Sep 2012
Location: MEX
Programs: LATAMPASS, Copa ConnectMiles Gold
Posts: 266
Interesting. Thanks. I guess I'll just sit tight and hope something comes in the mail. When did you apply for the status match?
I guess it's not THAT surprising that the loyalty materials would come from the US. There may not be an enterprise in Panama capable of handling the direct mail aspects of a loyalty program like this. I wouldn't be surprised if the cards sent to Panama addresses are mailed from Panama, though.
I guess it's not THAT surprising that the loyalty materials would come from the US. There may not be an enterprise in Panama capable of handling the direct mail aspects of a loyalty program like this. I wouldn't be surprised if the cards sent to Panama addresses are mailed from Panama, though.
It occurred to me that perhaps they're still using the same people who send out MileagePlus cards.
Sep 19, 2015, 8:46 am
#162
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,423
It would seem like the USA has a particularly unique capacity to churn out plastic loyalty credentials. Not surprised Copa is tapping this expertise.
As long as I get a physical card mailed from someplace, though, I'll be happy.
Sep 21, 2015, 8:13 am
#164
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
Sep 22, 2015, 12:16 am
#165
Join Date: May 2006
Location: MYF/CMA/SAN/YYZ/YKF
Programs: COdbaUA 1K MM, AA EXP, Bonbon Gold, GHA Titanium, Hertz PC, NEXUS and GE
Posts: 5,839
What is the average people are waiting for their matches to come through? I matched this afternoon and it isn't showing yet (1K to PP).