Continental Needs to Get on Twitter
Aug 6, 2009 | 6:40 am
#46
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Under the Liberty Visual to 27L at PHL. Stranger in a strange land - a Devils fan in Flyers country.
Programs: PWP Le Chancelier des Clefs d'Or || Sarcasm, Anti-Stupidity, Obscure References top tier member.
Posts: 24,061
Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
Yes, I do. Please address the point I made regarding your assertion. Mocking my thought process serves no useful end.
Yes, I do. Please address the point I made regarding your assertion. Mocking my thought process serves no useful end.
Aug 6, 2009 | 6:42 am
#47
FlyerTalk Evangelist
Join Date: Feb 2007
Location: PDX
Programs: AS Titanium, Marriott Lifetime Plat, UA Gold
Posts: 11,594
Twitter has shown semblance of business structure and profit models. They are going to offer premium accounts and different ways for companies to reach customers.
Aug 6, 2009 | 6:44 am
#48
FlyerTalk Evangelist
Join Date: Feb 2007
Location: PDX
Programs: AS Titanium, Marriott Lifetime Plat, UA Gold
Posts: 11,594
Once CO starts using Twitter they will only receive Tweets from those they choose to "follow" and those who reply directly to a Tweet they send out. I'm sure the number of petty gripes will be minimal.
This could evolve into a valuable marketing and PR tool. United sends out "Twares" which are limited availability city-specific fares. They also recently used Twitter to alert followers about the IT meltdown that occurred @ORD.
This could evolve into a valuable marketing and PR tool. United sends out "Twares" which are limited availability city-specific fares. They also recently used Twitter to alert followers about the IT meltdown that occurred @ORD.
Aug 6, 2009 | 6:54 am
#49
Join Date: Jan 2004
Location: Rehoboth Beach, DE
Programs: AA ExPlat; Marriott Plat: Hilton Gold
Posts: 831
Pffft
Who cares about twitter, really?
Paula Abdul announced that she is not coming back to American Idol via twitter. Pfffft.
Who cares?
Paula Abdul announced that she is not coming back to American Idol via twitter. Pfffft.
Who cares?
Aug 6, 2009 | 7:41 am
#50
Join Date: Mar 2007
Location: Delayed at EWR
Programs: UA 1K, SPG Gold, Hilton Gold, Priority Pass
Posts: 353
Not yet you aren't! Because CO_Air isn't tweeting yet. But just you wait.... when they do, and they make their "Double EQM today only" announcement...
Aug 6, 2009 | 7:56 am
#51
Join Date: Aug 2007
Posts: 220
I'm a little behind, I thought the 'Internets Marketing Tube DeJour' was having a CO Branded Second Life Island...
Aug 6, 2009 | 9:48 am
#52
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Gold; Marriott Gold via UA 1K
Posts: 7,145
I think that companies that stay current with social networking sites do have an advantage with those that do not. I hope that if CO does decide to jump into the Twitter (or Facebook) mosh pit in an official capacity, they will at least show poor Scott some mercy and assign the task to entry-level newbies with the attention spans of a 4-year-old. 
Flyertalk is probably a much better venue for CO to really monitor issues that matter to customers, as the customer base that populates this board is not only extremely knowledgeable of the product (perhaps even moreso than CO themselves
), but they also understand the business angle of running an airline.......and are less likely to clutter up bandwidth with illegitimate complaints.
Flyertalk is probably a much better venue for CO to really monitor issues that matter to customers, as the customer base that populates this board is not only extremely knowledgeable of the product (perhaps even moreso than CO themselves
), but they also understand the business angle of running an airline.......and are less likely to clutter up bandwidth with illegitimate complaints.
Aug 6, 2009 | 10:17 am
#54
FlyerTalk Evangelist
Join Date: Feb 2007
Location: PDX
Programs: AS Titanium, Marriott Lifetime Plat, UA Gold
Posts: 11,594
The argument is that there are those frequent travelers who are less likely to stop flying CO due to a delay one time. Then there are possible repeat customers who have a single bad experience and never fly CO again. Me, I'd want to know about both problems and make both travelers happy and make sure that the infrequent traveler has a desire to fly CO next time.
Aug 6, 2009 | 10:27 am
#55
Join Date: Mar 2007
Location: Delayed at EWR
Programs: UA 1K, SPG Gold, Hilton Gold, Priority Pass
Posts: 353
Aug 6, 2009 | 11:01 am
#56
Suspended
Join Date: Oct 2003
Location: Was living in WAS now DFW, at least closer to IAH!;)
Programs: UA:1K SPG:PLT MR:GLD AVIS-HERTZ:PREZ and AA is for quitters!
Posts: 386
Aug 6, 2009 | 3:52 pm
#57
Join Date: Aug 2009
Location: NYLA
Programs: UACO, Hyatt, National, LHW
Posts: 23
CO is on a facebook group. I am not sure why I am on it or what the point of it is.
Aug 6, 2009 | 3:54 pm
#58
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Under the Liberty Visual to 27L at PHL. Stranger in a strange land - a Devils fan in Flyers country.
Programs: PWP Le Chancelier des Clefs d'Or || Sarcasm, Anti-Stupidity, Obscure References top tier member.
Posts: 24,061
Aug 7, 2009 | 3:40 pm
#59
FlyerTalk Evangelist
Join Date: Feb 2007
Location: PDX
Programs: AS Titanium, Marriott Lifetime Plat, UA Gold
Posts: 11,594
Well, someone at Continental is listening: Official CO Twitter Account
I will be interested to see what direction they go with it.
I will be interested to see what direction they go with it.
Aug 7, 2009 | 11:38 pm
#60
Join Date: Mar 2007
Location: Delayed at EWR
Programs: UA 1K, SPG Gold, Hilton Gold, Priority Pass
Posts: 353
Well, someone at Continental is listening: Official CO Twitter Account
I will be interested to see what direction they go with it.
I will be interested to see what direction they go with it.