bump voucher question
Oct 23, 2008, 10:32 pm
#1
Original Poster
Join Date: Apr 2000
Location: Phila Delta ex-PM, ex-UA-PE
Posts: 2,659
bump voucher question
[Sorry if this is a repeat question, I did a search but didn't find anything.]
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when:
- travel needs to be started by?
- travel needs to be completed by?
- ticket needs to be purchased by (which actually gives you 1yr + ~11 months).
Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person?
Thanks.
Jeff
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when:
- travel needs to be started by?
- travel needs to be completed by?
- ticket needs to be purchased by (which actually gives you 1yr + ~11 months).
Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person?
Thanks.
Jeff
Oct 23, 2008, 11:16 pm
#2
Join Date: Oct 2007
Location: Frozen in Carbonite
Programs: UA Aluminum 0.6MM, Bonvoy Life Sentence, Hyatt Eliteist, AA Super Plutonium
Posts: 2,878
[Sorry if this is a repeat question, I did a search but didn't find anything.]
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when:
- travel needs to be started by?
- travel needs to be completed by?
- ticket needs to be purchased by (which actually gives you 1yr + ~11 months).
Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person?
Thanks.
Jeff
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when:
- travel needs to be started by?
- travel needs to be completed by?
- ticket needs to be purchased by (which actually gives you 1yr + ~11 months).
Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person?
Thanks.
Jeff
And yes, I believe you may only use one travel voucher per purchase.
If you have more than one voucher, you could try booking each leg as a different flight as long as it doesn't mess up the pricing.
Oct 24, 2008, 5:38 am
#3
Original Poster
Join Date: Apr 2000
Location: Phila Delta ex-PM, ex-UA-PE
Posts: 2,659
Thanks for the info. Good to know I have until Sep 2010 to fly, since my travel plans for 2009 are close to booked up.
Oct 24, 2008, 10:07 am
#4
Join Date: Sep 2008
Location: Cypress, TX
Programs: CO Plat, Priority Club Plat
Posts: 641
I've gotten quite a few of these over the past year, and on a recent trip to Miami, I used two of them to pay for my entire trip, so don't think it only allows one per booking... it is basically like applying a credit of that amount to the ticket, and if you need more, you apply more...
I did purchase tickets for my wife and myself, so not sure if buying for two people is why I was able to use two certificates, but just my experience...
I did purchase tickets for my wife and myself, so not sure if buying for two people is why I was able to use two certificates, but just my experience...
Oct 24, 2008, 5:51 pm
#6
Join Date: Nov 2006
Programs: UA nothing (former multi-year CO Platinum), AA 1M Gold, HH Diamond, National Executive
Posts: 449
I just tried a "dummy" booking of 2 people on one PNR and CO.com would not allow me to use two travel certificates. It also would not allow me to use funds from my travel bank along with a single travel cert. If somebody has different experience, please post the details for how you made this work.
Oct 24, 2008, 7:02 pm
#7
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Not being allowed to use multiple certs is in the T&C's that are printed on the pages attached to the cert. Not gonna happen.
Oct 24, 2008, 8:16 pm
#8
Join Date: Apr 2006
Location: EWR
Posts: 253
[Sorry if this is a repeat question, I did a search but didn't find anything.]
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when:
- travel needs to be started by?
- travel needs to be completed by?
- ticket needs to be purchased by (which actually gives you 1yr + ~11 months).
Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person?
Thanks.
Jeff
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when:
- travel needs to be started by?
- travel needs to be completed by?
- ticket needs to be purchased by (which actually gives you 1yr + ~11 months).
Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person?
Thanks.
Jeff
Oct 24, 2008, 9:44 pm
#9
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The exact wording for peoples reference is"5. ..This certificate is non-transferrable and cannot be combined with other travel certificates with promational code TCVA or other travel certficates that represent a form of pavement."
Oct 24, 2008, 9:46 pm
#10
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So I can't hand CO a slab of concrete? 
Oct 24, 2008, 10:30 pm
#12
Original Poster
Join Date: Apr 2000
Location: Phila Delta ex-PM, ex-UA-PE
Posts: 2,659
Well at least for now I don't have to worry about multiple vouchers. My return flight yesterday, which was oversold +6 at checkin ~3 hrs before the flight, went out needing no volunteers.
Jeff
Jeff
Oct 25, 2008, 8:14 am
#13
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Join Date: Apr 2001
Location: PSM
Posts: 69,232
FWIW, there have been reports of the kind folks at CO combining certs to make it possible to buy a more expensive ticket with a couple certs that have been issued, but that is not the norm. You have to ask nicely and get the right person to do it. But it has happened.
Oct 25, 2008, 8:24 am
#14
Join Date: Nov 2006
Programs: UA nothing (former multi-year CO Platinum), AA 1M Gold, HH Diamond, National Executive
Posts: 449
My issue was caused by booking a flight, then realizing within 24 hours that I would prefer a different return flight time. There was no way to change without the $150 penalty, but cancel/rebook was an option. Unfortunately, the cancellation credit was in the form of a new travel cert when I would have preferred it be returned to the "original form of payment", which was a much larger travel cert. Now I am left with two travel certs that will be harder to fully utilize the value without combining too much of my own $. Oh well, I guess I could have worse problems and not have any vouchers at all!
Oct 25, 2008, 9:44 am
#15
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My issue was caused by booking a flight, then realizing within 24 hours that I would prefer a different return flight time. There was no way to change without the $150 penalty, but cancel/rebook was an option. Unfortunately, the cancellation credit was in the form of a new travel cert when I would have preferred it be returned to the "original form of payment", which was a much larger travel cert. Now I am left with two travel certs that will be harder to fully utilize the value without combining too much of my own $. Oh well, I guess I could have worse problems and not have any vouchers at all!
This one is a trade-off. DL returns it to the original cert, but it also carries the original cert's terms (e.g., expiration date, etc.). CO issues a new cert, so you get a new date, but as you've pointed out, you can end up dividing a larger cert.