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bump voucher question
[Sorry if this is a repeat question, I did a search but didn't find anything.]
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when: - travel needs to be started by? - travel needs to be completed by? - ticket needs to be purchased by (which actually gives you 1yr + ~11 months). Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person? Thanks. Jeff |
Originally Posted by jwhite4
(Post 10569179)
[Sorry if this is a repeat question, I did a search but didn't find anything.]
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when: - travel needs to be started by? - travel needs to be completed by? - ticket needs to be purchased by (which actually gives you 1yr + ~11 months). Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person? Thanks. Jeff And yes, I believe you may only use one travel voucher per purchase. If you have more than one voucher, you could try booking each leg as a different flight as long as it doesn't mess up the pricing. |
Thanks for the info. Good to know I have until Sep 2010 to fly, since my travel plans for 2009 are close to booked up.
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I've gotten quite a few of these over the past year, and on a recent trip to Miami, I used two of them to pay for my entire trip, so don't think it only allows one per booking... it is basically like applying a credit of that amount to the ticket, and if you need more, you apply more...
I did purchase tickets for my wife and myself, so not sure if buying for two people is why I was able to use two certificates, but just my experience... |
buyinf for 2 allowed you to to use 2 certs
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Originally Posted by sweetsue
(Post 10571213)
buyinf for 2 allowed you to to use 2 certs
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Not being allowed to use multiple certs is in the T&C's that are printed on the pages attached to the cert. Not gonna happen.
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Originally Posted by jwhite4
(Post 10569179)
[Sorry if this is a repeat question, I did a search but didn't find anything.]
When does a voucher need to be used by? I assume the base expiration date is 1 year from date of issue, but is that when: - travel needs to be started by? - travel needs to be completed by? - ticket needs to be purchased by (which actually gives you 1yr + ~11 months). Also, is it correct that you can only use 1 travel voucher per purchase? Is so, I assume this is certainly true for online purchase (maybe only one field for voucher information), what about if you ticket in person? Thanks. Jeff |
Originally Posted by ConciergeMike
(Post 10573736)
Not being allowed to use multiple certs is in the T&C's that are printed on the pages attached to the cert. Not gonna happen.
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So I can't hand CO a slab of concrete? :confused: ;)
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Originally Posted by ConciergeMike
(Post 10574198)
So I can't hand CO a slab of concrete? :confused: ;)
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Well at least for now I don't have to worry about multiple vouchers. My return flight yesterday, which was oversold +6 at checkin ~3 hrs before the flight, went out needing no volunteers.
Jeff |
FWIW, there have been reports of the kind folks at CO combining certs to make it possible to buy a more expensive ticket with a couple certs that have been issued, but that is not the norm. You have to ask nicely and get the right person to do it. But it has happened.
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Originally Posted by sbm12
(Post 10575357)
FWIW, there have been reports of the kind folks at CO combining certs to make it possible to buy a more expensive ticket with a couple certs that have been issued, but that is not the norm. You have to ask nicely and get the right person to do it. But it has happened.
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Originally Posted by Flyer737
(Post 10575383)
My issue was caused by booking a flight, then realizing within 24 hours that I would prefer a different return flight time. There was no way to change without the $150 penalty, but cancel/rebook was an option. Unfortunately, the cancellation credit was in the form of a new travel cert when I would have preferred it be returned to the "original form of payment", which was a much larger travel cert. Now I am left with two travel certs that will be harder to fully utilize the value without combining too much of my own $. Oh well, I guess I could have worse problems and not have any vouchers at all!
This one is a trade-off. DL returns it to the original cert, but it also carries the original cert's terms (e.g., expiration date, etc.). CO issues a new cert, so you get a new date, but as you've pointed out, you can end up dividing a larger cert. |
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