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-   -   CO changes carry-on policy (https://www.flyertalk.com/forum/continental-onepass-pre-merger/879269-co-changes-carry-policy.html)

Olton Hall Nov 9, 2008 1:59 pm


Originally Posted by Flyer737 (Post 10694645)
CO Insider: Now that these sizers are apparently being rolled out, could you please comment on how Continental intends to use them? I will be very, very upset if my 22" TravelPro bag that fits straight in the overhead is no longer allowed as a carry-on.

I don't think a 20" TravelPro will fit.

cerealmarketer Nov 9, 2008 3:31 pm


Originally Posted by Flyer737 (Post 10694645)
CO Insider: Now that these sizers are apparently being rolled out, could you please comment on how Continental intends to use them? I will be very, very upset if my 22" TravelPro bag that fits straight in the overhead is no longer allowed as a carry-on.

Would be nice to get more clarification.

FYI heard from a pretty reliable source that the reason for the change was requests from codeshare partners (whether that was current or future is unclear) to maintain consistency. Sounded like they were trying to work a better way but nothing so far -- and no sinister revenue generating plan.

Either way -- need to know whether the 45 linear inches printed on the website or the strict sizers will be the authority on bag size.

Need to order a new bag to accomodate all this -- and would like to know before ordering the Travelpro 22 crew bag which is 45 linear inches..

http://www.stopoverstore.com/product...id/355/nid/387

guy44134 Nov 9, 2008 5:52 pm

I saw the sizers at CLE for the first time today. There's one at the head of the check-in line (between the regular check-in and continental.com bag drop check-in), as well as near the entrance to the C security checkpoint. There were also 2 CO agents (not the Huntleigh contractors) manning the sizer at the security checkpoint and sending passengers back to the line to check in their oversized bags. It seemed to me that the biggest factor was the width of the bags, especially those bags that unzip to expand greatly.

pptp Nov 9, 2008 8:45 pm


Originally Posted by guy44134 (Post 10697976)
It seemed to me that the biggest factor was the width of the bags, especially those bags that unzip to expand greatly.

Yes, this is a problem. When you try and shove your overstuffed bag in the bin and you hear the fiberglass crackling, it's probably too fat. I could live with a little extra width (when straight in the bin, the side to side dimension) as long as it fits straight in. The height (in the stowed position) should be monitored as it can result in costly damage when the trim piece gets torn off of the top of the bin upon bag removal (forced extraction).

bocastephen Nov 9, 2008 9:17 pm


Originally Posted by guy44134 (Post 10697976)
I saw the sizers at CLE for the first time today. There's one at the head of the check-in line (between the regular check-in and continental.com bag drop check-in), as well as near the entrance to the C security checkpoint. There were also 2 CO agents (not the Huntleigh contractors) manning the sizer at the security checkpoint and sending passengers back to the line to check in their oversized bags. It seemed to me that the biggest factor was the width of the bags, especially those bags that unzip to expand greatly.

Were they also checking the Elite lane? Was there any indication Elite/F customers were given additional leeway when it came to allowing certain bags?

I'm going to be very unhappy if I start getting grief over my bag - it's a 22" TravelPro with a drop shelf - it looks huge, but the top and upper edges are soft, and can be folded down for entry into the overhead. The bag fits in the overhead lengthwise and wheels in or out, and I should not have to check it.

LukeSkywaiter Nov 9, 2008 10:33 pm

Surprisingly, I've noticed lately that most passengers are not violating the carry-on limitations. But more passengers are carrying on. The last few trips I've worked, I've had several flights run out of bin space with 75% of the pax on board, and it's not because passengers are carrying 2 or 3 pieces each on... it's just that simply more passengers are , in fact, carrying on.

Lafayetteflyer Nov 10, 2008 2:35 am


Originally Posted by ssullivan (Post 10596428)
Yeah there are a lot of airports where CO doesn't scan the bags. I see it all the time at the hubs and larger non-hub stations, but at a lot of the small/medium stations, especially those served only by COEX and CO Connection, there's no scanning at all. Once the bag hits a hub it has a very good chance of getting scanned, but if it never made it on the flight to the hub, there's a good chance it hasn't been scanned.

This is true at LFT (a CO-EX station) They can't even scan your boarding pass let alone you checked bag. Ever since I got my second leg LFT to IAH to DFW canceled (and also an already booked FF trip) because LFT did not manually enter the SEQ numbers (their low tech alternative to the missing boarding pass scanners) and I was wrongly accused of skipping the LFT to IAH leg; I always reprint my boarding pass @ LFT. With only the home printed BP, you can not prove you boarded in LFT when they forget (or don't have time) to manually enter the sequence #, but the tissue BP printed by the Kiosk in LFT you can prove (really a shame you have to) you boarded in LFT and did not cheat CO with some hidden city scheme.

sbm12 Nov 10, 2008 5:24 am

Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

There is a sizer template next to me right now in EWR at C115. The sizers are exactly accurate to the dimensions with 1" square steel to make up the structure.

The sizer has nothing to do with reality in terms of what actually will fit in the overheads, but it seems that doesn't figure in to CO's policy. On the plus side, at least the sizers are accurate in terms of representing the prescribed dimensions.

Olton Hall Nov 10, 2008 6:39 am

Can anyone find out what the dimensions of the sizers are. I'm talking the inside dimensions between steel pieces. The problem is 9 inch deep bags are more than 9 inches deep, the biggest issue I think, 22 inch long bags are longer than 22 inches and 14 inch wide bags are wider than 14 inches. Then you get into backpacks that are more than 9 inches deep but some airlines consider backpacks to be personal items and not a bag.

pptp Nov 10, 2008 7:48 am

After seeing the great lengths at which people go to crobar an oversized bag into the overhead, I bet the same will go on with the sizer. Don't worry, steel tubing is no match for a determined flyer. It'll probably flared out in no time. ;)

rolov Nov 10, 2008 8:10 am


Originally Posted by sbm12 (Post 10701726)
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

There is a sizer template next to me right now in EWR at C115. The sizers are exactly accurate to the dimensions with 1" square steel to make up the structure.

The sizer has nothing to do with reality in terms of what actually will fit in the overheads, but it seems that doesn't figure in to CO's policy. On the plus side, at least the sizers are accurate in terms of representing the prescribed dimensions.

I saw one this morning and they were pulling people from the line to put the bag in the sizer

Olton Hall Nov 10, 2008 8:17 am

I'm still bothered by the lack of the dimensions on the CO website. It still only says 45 inches. Shows a bit of lack of consideration to the customers by not informing them to know what is expected of them.

sfogate Nov 10, 2008 9:07 am


Originally Posted by Olton Hall (Post 10702766)
I'm still bothered by the lack of the dimensions on the CO website. It still only says 45 inches. Shows a bit of lack of consideration to the customers by not informing them to know what is expected of them.

45 inches = Length + width + height
I believe the sizing box is just a representative of what 45 inches looks like.

sbm12 Nov 10, 2008 9:14 am


Originally Posted by Olton Hall (Post 10702029)
Can anyone find out what the dimensions of the sizers are. I'm talking the inside dimensions between steel pieces. The problem is 9 inch deep bags are more than 9 inches deep, the biggest issue I think, 22 inch long bags are longer than 22 inches and 14 inch wide bags are wider than 14 inches. Then you get into backpacks that are more than 9 inches deep but some airlines consider backpacks to be personal items and not a bag.

Interior dimensions - inside the square steel - are 22"x14"x9" matching the new spec exactly. The 22" dimension is left-right, the 9" dimension is front-back and the 14" dimension is top-bottom. If the bag is a little long (22+) or wide (14+) it will be sortof OK in the sizer; it'll just stick out a bit. If it is at all thick (>9") it will not fit at all. The top and right are open in the "drawing" below.
Code:

    ______________________
  /          22"      /
  /                    /9"
 /                    /
/_____________________/
|                    |
|                    |
|                    |
|                    |
|                    |14"
|                    |
|                    |
|_____________________|

There is also a 56" (ish) ruler marked on the right side face of the sizer running up the back column that holds the sign.

ssullivan Nov 10, 2008 9:16 am


Originally Posted by sfogate (Post 10703354)
45 inches = Length + width + height
I believe the sizing box is just a representative of what 45 inches looks like.

My question has always been, if I bring a pole that's 1" wide and 40" long on board, it clearly won't fit in the sizer. But it is within 45" length + width + height. That's an extreme example, but the fact is that there are bags that the 45" rule applies to that won't fit in the sizer. So what wins? Sizer, or 45" rule?


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