Nrt-gum
Feb 27, 2008 | 11:41 pm
#1
Original Poster
Join Date: Mar 2006
Location: Dayton, OH
Programs: Marriott Platinum, Delta Diamond, Hilton Silver
Posts: 197
Nrt-gum
Has the policy on upgrades for flight 7 NRT-GUM changed? I purchased a Y class fare on this flight and called today about getting an upgrade and was told it would be 10,000 miles. I thought this flight on a 737 would qualify for free upgrades as an elite and also because I purchased the Y fare.
Did I just have an agent who did not know what she was doing or has the policy changed?
I have recently changed my travel from US to CO so I am not as familiar with their system yet. Thanks.
Did I just have an agent who did not know what she was doing or has the policy changed?
I have recently changed my travel from US to CO so I am not as familiar with their system yet. Thanks.
Feb 28, 2008 | 5:56 am
#2
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
I am not sure if one can Y-Up as an elite on this flight, but it is definitely a EUA flight, either on the 767 or the 738. If you are on a Y fare you shouldn't spend miles for the upgrade; it should happen with the regular EUA windows at worst.
Feb 28, 2008 | 11:20 am
#3
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Has the policy on upgrades for flight 7 NRT-GUM changed? I purchased a Y class fare on this flight and called today about getting an upgrade and was told it would be 10,000 miles. I thought this flight on a 737 would qualify for free upgrades as an elite and also because I purchased the Y fare.
Did I just have an agent who did not know what she was doing or has the policy changed?
I have recently changed my travel from US to CO so I am not as familiar with their system yet. Thanks.
Did I just have an agent who did not know what she was doing or has the policy changed?
I have recently changed my travel from US to CO so I am not as familiar with their system yet. Thanks.