Super Service
Jun 7, 2007 | 1:13 pm
#1
Original Poster
Join Date: Aug 2006
Location: Southwest US
Programs: Hilton Diamond, Marriott Silver, AA Exec Plat, Lifetime Plt, 3.0MM Admiral's Club
Posts: 363
Super Service
My flight was cancelled on AA from EWR-DFW on Monday evening due to storms and I was transferred to CO 1802 to TUS. Flying coach and I was amazed at the service, how nice and polite the flight crew was and the burger and salad wasn't bad either! AA couldn't/wouldn't give me my luggage so I had to file a claim with CO. Not only did CO deliver my luggage they called me when the finally received it from AA to tell me that it was on it's way.
I've heard lots of good things about CO. I'm impressed!^
I've heard lots of good things about CO. I'm impressed!^
Jun 7, 2007 | 1:29 pm
#2
Join Date: Nov 2006
Location: In a van, down by the river.
Programs: Too many!
Posts: 497
My flight was cancelled on AA from EWR-DFW on Monday evening due to storms and I was transferred to CO 1802 to TUS. Flying coach and I was amazed at the service, how nice and polite the flight crew was and the burger and salad wasn't bad either! AA couldn't/wouldn't give me my luggage so I had to file a claim with CO. Not only did CO deliver my luggage they called me when the finally received it from AA to tell me that it was on it's way.
I've heard lots of good things about CO. I'm impressed!^
I've heard lots of good things about CO. I'm impressed!^
Jun 7, 2007 | 3:58 pm
#3
Original Poster
Join Date: Aug 2006
Location: Southwest US
Programs: Hilton Diamond, Marriott Silver, AA Exec Plat, Lifetime Plt, 3.0MM Admiral's Club
Posts: 363
That's the plan. I'll requalify for ExPlat on AA by Aug and pass the 3 million mile mark as well. CO has told me they will match my status through 2008 to allow me to qualify with CO without starting at the bottom.
I sent CO an email about how great the service was and got a very nice reply in return.
I'm looking forward to flying CO.
I sent CO an email about how great the service was and got a very nice reply in return.
I'm looking forward to flying CO.
Jun 8, 2007 | 10:39 am
#4
Join Date: Jun 2007
Location: The Woodlands, TX
Programs: CO Million Miler now Lifetime UA Premier Gold, Marriott Lifetime Titanium, Hertz Five Star, Global E
Posts: 32
If you think air travel can't get any worse, fly American Airlines!
I totally love that comment......but sorry to disappoint, I'm not flying AA.
I totally love that comment......but sorry to disappoint, I'm not flying AA.
Jun 8, 2007 | 11:13 am
#5
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,526
OneXMarine:
Glad you had a good experience...I guess we take CO for granted...
If you liked the in-flight experience, try a President's Club.
Knocks the daylights out of an Admiral's Club.
Welcome Aboard.
Glad you had a good experience...I guess we take CO for granted...
If you liked the in-flight experience, try a President's Club.
Knocks the daylights out of an Admiral's Club.
Welcome Aboard.