CO Website problems today
Aug 2, 2006 | 9:56 am
#1
Original Poster
Join Date: May 2006
Programs: Continental, American Airlines, Alitalia, Iberia, Jetblue,Starwood Gold,Hilton Honors
Posts: 110
CO Website problems today
Well I just tried preforming a check-in with the new website
First I was told I had NO reservations.
Then I went in thru "My Acct" page
this time it pulled the reservation up and the page said "Cannot display because the reservation was not paid /ticketed"
I finally got to check in using my OnePass # from the home page
In all it took over 10 min to do a simple check-in.
In addition I recieved 87 miles for a roundtrip that I took 7/13 - 7/17 so my mileage is also not correct.
I know its "new" site but it has a lot of bugs.
Anyone else have any "fun" using the new website today?
First I was told I had NO reservations.
Then I went in thru "My Acct" page
this time it pulled the reservation up and the page said "Cannot display because the reservation was not paid /ticketed"
I finally got to check in using my OnePass # from the home page
In all it took over 10 min to do a simple check-in.
In addition I recieved 87 miles for a roundtrip that I took 7/13 - 7/17 so my mileage is also not correct.
I know its "new" site but it has a lot of bugs.
Anyone else have any "fun" using the new website today?
Aug 2, 2006 | 9:59 am
#2
FlyerTalk Evangelist
Join Date: Aug 2005
Location: DCA
Programs: Kommissar Giga-Posting Direktor, PWP; Fasano Nouveau Aristocrat; CO Platinum; BD Gold; MR Gold
Posts: 18,733
There is an entire thread on this: http://www.flyertalk.com/forum/showt...46#post6161446
Perhaps the title of the website thread should be amended to include a phrase like "Problems with the new CO website," or something along those lines.
Perhaps the title of the website thread should be amended to include a phrase like "Problems with the new CO website," or something along those lines.
Aug 2, 2006 | 10:20 am
#3
Join Date: Jun 2006
Location: Little Ferry, NJ
Programs: UA GS / 1MM, MR Ambassador / LTTE, Hertz Platinum
Posts: 298
i cant get into my onepass account, whenever I try and log in it just returns to the same page.
Aug 2, 2006 | 10:51 am
#4
Join Date: Jan 2006
Location: ABE/PHL
Programs: CO Pt Infinite (1k life)/ 1MM - NW/DL Silver life/1 MM
Posts: 1,309
Huh? Problems? 1st I've heard of this...
Aug 2, 2006 | 11:48 am
#5
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,830
I haven't had any problems today.
Aug 2, 2006 | 2:54 pm
#6
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Silver, Hertz Five Star
Posts: 7,493
Still can't choose seats in the elite section (the blue seats).
Aug 2, 2006 | 3:00 pm
#7
Join Date: Nov 2004
Posts: 47
At least you can get a seat. I'm still trying to just book a ticket...
Aug 2, 2006 | 3:02 pm
#8
Join Date: May 2004
Location: Seattle
Programs: Marriott Ambassador LT Titanium, Hyatt Globalist, United LT Silver
Posts: 1,085
I think this post can be closed. Clearly, the new CO.com is operating perfectly. If you are having trouble, it must be user error. 
Aug 2, 2006 | 3:45 pm
#9
Join Date: Feb 2003
Location: NY Metro
Programs: SPG Titanium, United Premier 1K
Posts: 1,615
Do I hear a fare mistake 
Aug 2, 2006 | 3:49 pm
#10
Join Date: Oct 2004
Location: NYC
Programs: UA 1K, SPG Platinum, UA Million Miler
Posts: 2,596
I couldnt change seats either...
Aug 2, 2006 | 6:42 pm
#11
Join Date: Apr 2005
Location: PDX
Programs: Alaska MVP Gold, Advantage Gold
Posts: 85
This new website is very frustrating. It is taking too long to book seats. First, it was getting hung up on traveler information and now it is getting hung up on seat selection. I am about to give up on the CO and go book my seats on AA.