EUA email notification-after check in
Dec 8, 2003 | 11:14 am
#1
Original Poster
Join Date: Aug 2002
Location: laredo, texas, usa
Posts: 32
EUA email notification-after check in
so there i was, standing at the LAS e-ticket self-check in machine at 5am (i actually arrived 15-20 minutes earlier, but the terminals & CO desk were dark), when out pop my boarding passes. i had to do a double-take on my seat assignments, because my seat assignment for las-iah changed from 7D to 4A!! what? who died & left me an upgrade on that route?? i had only received one email notification the day before & that was for the IAH-SAT segment!
well, needless to say, i took the seat & ran with it. upon checking my email when i got home, lo & behold, i *DID* receive an email notification of the upgrade.....six minutes AFTER i had checked in. go figure.
so, it is possible for a lowly silver to get upgraded on a heavy-elite route, such as las-iah.
dg
well, needless to say, i took the seat & ran with it. upon checking my email when i got home, lo & behold, i *DID* receive an email notification of the upgrade.....six minutes AFTER i had checked in. go figure.
so, it is possible for a lowly silver to get upgraded on a heavy-elite route, such as las-iah.
dg
Dec 8, 2003 | 11:35 am
#2
Original Member
Join Date: May 1998
Location: Tucson, Southern Arizona, North America, Western Hemisphere, The Earth, a small planet in the solar system. Previously OnePass Infinite Platinum Elite, now over entitled 1K
Posts: 2,293
The upgrades and the emails don't happen at the same time.
One night I was booking a flight on continental.com within the upgrade window. Before completing the booking I got an error message telling me to call CO about the reservation. On the phone I was told that I had been EUA'd, which may have triggered the errror message. The email didn't go out until over three hours later.
One night I was booking a flight on continental.com within the upgrade window. Before completing the booking I got an error message telling me to call CO about the reservation. On the phone I was told that I had been EUA'd, which may have triggered the errror message. The email didn't go out until over three hours later.
Dec 8, 2003 | 1:04 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
The EUA emails are generally pretty timely (within about 20 mins or so). However, when the run the boatload of them at night, there is often a backlog.
With that said, if you get your upgrade in the final EUA run (about 3 hours prior) it is at an oddball time, as you can often be en route to the airport. Add a few minutes for the EUA notification, and your notification often comes at checkin. Moreover, it often happens to me while in the air, en route to a connecting city.
With that said, if you get your upgrade in the final EUA run (about 3 hours prior) it is at an oddball time, as you can often be en route to the airport. Add a few minutes for the EUA notification, and your notification often comes at checkin. Moreover, it often happens to me while in the air, en route to a connecting city.
Dec 8, 2003 | 1:08 pm
#4
Join Date: Aug 2002
Posts: 2,245
I had a similar experience as well, I flew LAS-IAH-LGA, but the EUA failed on both segments. Got upgraded last minute LAS-IAH, and the EUA must have gotten me as well for the IAH-LGA portion sometime enroute to IAH because the agent in IAH said I was already upgraded (granted no availability/upgrades at time of checkin in LAS or night before doing online checkin) automatically. And arriving into LGA and checking my email, there was a message from the EUA for the IAH-LGA, so same deal as you.
Dec 8, 2003 | 8:37 pm
#5
Join Date: Oct 2003
Location: Somerset, NJ, USA
Posts: 51
Yes this has happened to me...one instance which I can recall was I had checked in for my flight from EWR and was added to the Upgrade list. I went through security and went to the Presidents Club.
I was just sending & receving emails, when the email message came that I had been upgraded. I went over to the pclub counter and just asked the desk agent to print me out a new boarding pass as I apparently received an upgrade notice via email!!
Later,
ak_co
I was just sending & receving emails, when the email message came that I had been upgraded. I went over to the pclub counter and just asked the desk agent to print me out a new boarding pass as I apparently received an upgrade notice via email!!
Later,
ak_co