CO Refund Policy?
Mar 24, 2005 | 11:38 pm
#1
Original Poster
Join Date: Jul 2004
Location: England
Programs: PC Amb., BA Blue
Posts: 5,418
CO Refund Policy?
I've got a pair of tickets from the Uk to the US in W, which I would have thought was non-refundable, nor changeable as was quite cheap.
However, looking at the CO website, there are least a couple of links where I can process a refund - seems quite straight-forward, and implies to me are refundable. Now, being a bit more Savvy than others who might rush into this, I would read the small print, which mentions something about 'subject to fare rule'. However, what are the fare rules, and where can I find them?
However, looking at the CO website, there are least a couple of links where I can process a refund - seems quite straight-forward, and implies to me are refundable. Now, being a bit more Savvy than others who might rush into this, I would read the small print, which mentions something about 'subject to fare rule'. However, what are the fare rules, and where can I find them?
Mar 25, 2005 | 6:40 am
#2
Join Date: Oct 1999
Location: Southwest Desert, under a rock, watch out! ~~~~~~~~~~~~~~~~<" You can get there, but it's gonna cost you!
Programs: Previously NonePass, now UA 1K (*Enhanced*)
Posts: 4,248
Fare Rules Rule, now what was that rule?
Originally Posted by tristan727
I've got a pair of tickets from the Uk to the US in W, which I would have thought was non-refundable, nor changeable as was quite cheap.
However, looking at the CO website, there are least a couple of links where I can process a refund - seems quite straight-forward, and implies to me are refundable. Now, being a bit more Savvy than others who might rush into this, I would read the small print, which mentions something about 'subject to fare rule'. However, what are the fare rules, and where can I find them?
However, looking at the CO website, there are least a couple of links where I can process a refund - seems quite straight-forward, and implies to me are refundable. Now, being a bit more Savvy than others who might rush into this, I would read the small print, which mentions something about 'subject to fare rule'. However, what are the fare rules, and where can I find them?
You do, however, have an opportunity to take a peek at 'em, but only before you buy your ticket, but once your credit card has been hit, you gotta call to find out that the answer is no, no, no. Kinda makes you think of the Capitol One ad on TV.
Mar 25, 2005 | 6:54 am
#3
Join Date: Nov 1999
Location: ABQ
Programs: SPEBSQSA
Posts: 3,797
tristan727 is from London, so he may not be familiar with the commercial. (I looked for a link to the commercials, but conldn't find one.)
Anyway, caller calls in to Credit Card company
caller: I want to redeem my credit card mile to go to Florida
Spade: No
caller: I'm in Chicago and want to go somewhere warm
Spade: No
and this goes on for about a minute. Was of the most obnoxious commercials, but, somewhat realistic
Bob
Anyway, caller calls in to Credit Card company
caller: I want to redeem my credit card mile to go to Florida
Spade: No
caller: I'm in Chicago and want to go somewhere warm
Spade: No
and this goes on for about a minute. Was of the most obnoxious commercials, but, somewhat realistic
Bob
Mar 25, 2005 | 7:01 am
#4
Original Poster
Join Date: Jul 2004
Location: England
Programs: PC Amb., BA Blue
Posts: 5,418
We have incredibly irritating Capital One ads over here, presumably geared to our market. All of them feature a Monster repeating ad naseum 'What's in your wallet?' - not a Capital One card thank goodness, judging by their rates.
The problem is, and why I resorted to posting - is that I spend 15 minutes last night, without success, trying to get a W fare from UK on the CO website, but I couldn't get one - so I couldn't actually view the fare rules - not that I'd likely understand the jargon anyways.
All I need to know is are they 100% non-refundable & 100% non-changeable? Changeable for a fee would be good.
The problem is, and why I resorted to posting - is that I spend 15 minutes last night, without success, trying to get a W fare from UK on the CO website, but I couldn't get one - so I couldn't actually view the fare rules - not that I'd likely understand the jargon anyways.
All I need to know is are they 100% non-refundable & 100% non-changeable? Changeable for a fee would be good.
Last edited by tristan727; Mar 25, 2005 at 7:04 am
Mar 25, 2005 | 9:54 am
#5
Join Date: Dec 2004
Posts: 1,613
You may have to call CO and ask. They're almost certainly non-refundable, but probably changeable for a fee.