We have incredibly irritating Capital One ads over here, presumably geared to our market. All of them feature a Monster repeating ad naseum 'What's in your wallet?' - not a Capital One card thank goodness, judging by their rates.

The problem is, and why I resorted to posting - is that I spend 15 minutes last night, without success, trying to get a W fare from UK on the CO website, but I couldn't get one - so I couldn't actually view the fare rules - not that I'd likely understand the jargon anyways.


All I need to know is are they 100% non-refundable & 100% non-changeable? Changeable for a fee would be good.