Another week in Continental Hell
#31
Join Date: Jun 2000
Location: DFW, 3.5 MM, AA EXP, LIFETIME PLATINUM, MARRIOTT LIFETIME PLATINUM, STARWOOD AMBASSADOR 223 NIGHTS, AND LIFETIME GOLD, HILTON DIAMOND, NATIONAL EXECUTIVE ELITE
Posts: 5,847
Seems reasonable to me. They are generally pretty fair when it comes to things like this.
#32
FlyerTalk Evangelist




Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,351
I'd grab the 10,000!
#33
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
I'M going to hate myself for opening this can of worms AGAIN, but... I'm going to agree with YONIP and say that 10,000 is NOT enough. He should get the same miles as the difference between biz first and coach on an international trip. If it costs x number more to fly biz first than coach...well then if you have to fly coach instead biz you should be compensated with the same CO would charge you.
#34
Join Date: Jan 2000
Posts: 33
What is Jaws?
Are you talking about open-jaw travel?
[This message has been edited by MrClyde (edited 07-29-2000).]
Are you talking about open-jaw travel?
[This message has been edited by MrClyde (edited 07-29-2000).]
#35
Join Date: May 2000
Location: Smoke filled room, TPA and FLL/MIA :UAL 1K and 2MM,AA EX PLAT and 2MM,Lifetime Plat Starwood
Posts: 4,318
JAWS, is a Flyertalker who posts here and seem to never get offered any good promotions.
#36
Original Member
Join Date: May 1998
Location: Houston, Texas, TEXAS
Posts: 1,510
Open JAWs, Closed JAWs, I've been called worse by CO and not offered anything, anytime, anywhere. As far as another week of "CO Hell", well folks, I'm here to tell you that "if you travel, sh** happens". You deal with it and move on to the next hurdle.
Right now, since I'm grounded by necessity, I have no gripes about CO. After 74 segments so far in 2000, I'd say overall CO has been excellent this year. Having said that, when I resume my travels, I just know CO is waiting for JAWs to "pop up" on the reservation screen so that they can screw up some flight somewhere. My next communicae with CO Customer Care will go something like this:
"Since you managed to cancel my flights and made it impossible for me to get to my destination in a reasonable amount of time, I am writing to congratulate CO on it's consistency in doing this to me. I do not want any compensation, nor will I accept any compensation from CO for its' idiotic bungling of my itinerary. In fact, I commend CO on its' motto of "Work Hard. Fly Right." However, may I remind you that working hard and flying right does not include the words "intelligence" or "Customer Service/Satisfaction." In my way of thinking, "Work Hard. Fly Right." is a self-serving motto that can apply to anything. So, please do not offer any compensation for my pain and suffering due to your ignorance."
Right now, since I'm grounded by necessity, I have no gripes about CO. After 74 segments so far in 2000, I'd say overall CO has been excellent this year. Having said that, when I resume my travels, I just know CO is waiting for JAWs to "pop up" on the reservation screen so that they can screw up some flight somewhere. My next communicae with CO Customer Care will go something like this:
"Since you managed to cancel my flights and made it impossible for me to get to my destination in a reasonable amount of time, I am writing to congratulate CO on it's consistency in doing this to me. I do not want any compensation, nor will I accept any compensation from CO for its' idiotic bungling of my itinerary. In fact, I commend CO on its' motto of "Work Hard. Fly Right." However, may I remind you that working hard and flying right does not include the words "intelligence" or "Customer Service/Satisfaction." In my way of thinking, "Work Hard. Fly Right." is a self-serving motto that can apply to anything. So, please do not offer any compensation for my pain and suffering due to your ignorance."
#37
Original Member
Join Date: May 1998
Location: New York
Posts: 2,115
Welcome back JAWS old buddy.
I agree that, stuff happens when you fly, delays, cancellations. It's part of the business.
I'd gladly take more flight delays on Continental, just to see JAWS flying again.
I agree that, stuff happens when you fly, delays, cancellations. It's part of the business.
I'd gladly take more flight delays on Continental, just to see JAWS flying again.

