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Old Jul 30, 2000 | 9:28 am
  #36  
JAWS_II
Original Member
 
Join Date: May 1998
Location: Houston, Texas, TEXAS
Posts: 1,510
Open JAWs, Closed JAWs, I've been called worse by CO and not offered anything, anytime, anywhere. As far as another week of "CO Hell", well folks, I'm here to tell you that "if you travel, sh** happens". You deal with it and move on to the next hurdle.

Right now, since I'm grounded by necessity, I have no gripes about CO. After 74 segments so far in 2000, I'd say overall CO has been excellent this year. Having said that, when I resume my travels, I just know CO is waiting for JAWs to "pop up" on the reservation screen so that they can screw up some flight somewhere. My next communicae with CO Customer Care will go something like this:

"Since you managed to cancel my flights and made it impossible for me to get to my destination in a reasonable amount of time, I am writing to congratulate CO on it's consistency in doing this to me. I do not want any compensation, nor will I accept any compensation from CO for its' idiotic bungling of my itinerary. In fact, I commend CO on its' motto of "Work Hard. Fly Right." However, may I remind you that working hard and flying right does not include the words "intelligence" or "Customer Service/Satisfaction." In my way of thinking, "Work Hard. Fly Right." is a self-serving motto that can apply to anything. So, please do not offer any compensation for my pain and suffering due to your ignorance."
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