can you reuse the unused leg of award ticket?
Feb 5, 2012, 10:51 pm
#1
Original Poster
Join Date: Feb 2012
Posts: 60
can you reuse the unused leg of award ticket?
have taken the first leg, but did not take the return leg (which I am supposed to take a few weeks ago)
can I pay the change date fee to reuse the unused leg?
can I pay the change date fee to reuse the unused leg?
Feb 5, 2012, 11:04 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,072
Only if you cancelled the return leg prior to departure. If you no-showed it, the ticket has no value.
Feb 5, 2012, 11:18 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,072
It's pretty standard practice for revenue tickets, and I'm sure it's in the fare rules or contract of carriage somewhere.
This is what it says this on an award ticket receipt from CO I booked a few days ago, "All changes must be made prior to the departure date, or the ticket has no value."
Feb 5, 2012, 11:19 pm
#5
Original Poster
Join Date: Feb 2012
Posts: 60
have been waiting the customer service for 2 hours, still in the queue, is this normal?
is this 800.231.0856 number you usually call to make international ticket change?
is this 800.231.0856 number you usually call to make international ticket change?
Feb 5, 2012, 11:25 pm
#6
Original Poster
Join Date: Feb 2012
Posts: 60
It's pretty standard practice for revenue tickets, and I'm sure it's in the fare rules or contract of carriage somewhere.
This is what it says this on an award ticket receipt from CO I booked a few days ago, "All changes must be made prior to the departure date, or the ticket has no value."
This is what it says this on an award ticket receipt from CO I booked a few days ago, "All changes must be made prior to the departure date, or the ticket has no value."
Feb 6, 2012, 3:14 am
#7
Join Date: Dec 2004
Posts: 2,866
We were going from Frankfurt to the US last month ang got downgraded from F to business in January. When Lufthansa would not put us in First, we purchased a ticket on Swiss, and had them document the record when they denied us boarding at the airport at FRA. Using the downgraded-unused segment at a later date hardly compensates for the mess.
In the past 29 years I have blown though over 3 million One Pass miles, and this was the worst experience. The past 12 years have been just bad in the quality of service from One Pass.
In the past 29 years I have blown though over 3 million One Pass miles, and this was the worst experience. The past 12 years have been just bad in the quality of service from One Pass.
Last edited by BF263533; Feb 6, 2012 at 3:39 am
Feb 6, 2012, 8:02 am
#8
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
We were going from Frankfurt to the US last month ang got downgraded from F to business in January. When Lufthansa would not put us in First, we purchased a ticket on Swiss, and had them document the record when they denied us boarding at the airport at FRA. Using the downgraded-unused segment at a later date hardly compensates for the mess.
In the past 29 years I have blown though over 3 million One Pass miles, and this was the worst experience. The past 12 years have been just bad in the quality of service from One Pass.
In the past 29 years I have blown though over 3 million One Pass miles, and this was the worst experience. The past 12 years have been just bad in the quality of service from One Pass.
Feb 7, 2012, 2:04 pm
#9
Join Date: Dec 2004
Posts: 2,866
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have taken the first leg, but did not take the return leg (which I am supposed to take a few weeks ago)
can I pay the change date fee to reuse the unused leg?
Last edited by BF263533; Feb 7, 2012 at 2:11 pm