IT Glitch: OP posting 2012 errors
#16




Join Date: Feb 2010
Location: RDU area
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum, Hilton Gold
Posts: 3,391
Slight improvement.
When I select View All Activity, I get the flight-by-flight breakdown. The three trips I've taken this year are showing base, class of service, and PPlus bonus miles, but still nothing in the Elite Qualification column.
However, the Account Summary at the top of the page is now showing the correct EQM and EQP.
When I select View All Activity, I get the flight-by-flight breakdown. The three trips I've taken this year are showing base, class of service, and PPlus bonus miles, but still nothing in the Elite Qualification column.
However, the Account Summary at the top of the page is now showing the correct EQM and EQP.
#17

Join Date: May 2006
Location: London
Programs: CO Plat,AF Plat,SAS Hilton Diamond, BA Silver
Posts: 82
In addition to the problems posted there seem to be status issues when checking in to other *A member flights. I flew SAS this week and they cannot pull up my plat (or any) status either on the board pass or in the loungtes. Plastic in wallet saves the day.
#18
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend




Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,597
Just wait until you apply the sticker UA has sent out to extend your plastic's expiration date... I have a bad feeling there are going to be some unhappy campers turned away by lounges.
#19
Join Date: Feb 2011
Location: PWM/MHT/BOS
Programs: UA (lame duck)1K, US Plat,HHonors Diamond, PC Plat, SPG Plat, MR Platinum
Posts: 605
On *A:
Finding better to use MP # rather then OP# on *A flights. Not even showing as *A gold when I'm using OP# on my US boarding passes. Had a US agent switch it to my MP # and reprint boarding pass and only then did it move me from a Zone 3 to the proper Zone 1 and print as a *G.
Seeing same with no bonus miles posting on my OP acct as a platinum regardless of whether they are CO flights or *A.
Finding better to use MP # rather then OP# on *A flights. Not even showing as *A gold when I'm using OP# on my US boarding passes. Had a US agent switch it to my MP # and reprint boarding pass and only then did it move me from a Zone 3 to the proper Zone 1 and print as a *G.
Seeing same with no bonus miles posting on my OP acct as a platinum regardless of whether they are CO flights or *A.
#20
Join Date: Jan 2012
Programs: CO platinum, hhonors diamond, avis first
Posts: 13
Also having the same problem of no bonus miles, so far 12k in bonus miles have not been awarded.
#22


Join Date: Jul 2007
Location: DCA
Programs: UA 1MM Gold, Hhonors Gold, Bonvoy Gold, IHG Platinum
Posts: 553
Under my OP statement all of the segments and miles posted correctly from a recent MR but none of the YTD EQMs adjusted to reflect the new influx of miles in my account summary. Interestingly, the segments were accurate. Called OP and they told me the correction would take weeks (allegedly this used to take months). Found everything to be fixed this morning, 2 days after calling.
#23


Join Date: Jul 2004
Location: HNL
Programs: 1MM
Posts: 1,583
I have some strange EQM activity on my OnePass account as well. There are approximately 3000 EQMs that should not be there. I have no idea where they came from since all my EQMs are on the MileagePlus side. Hopefully they get taken away soon because I would not want to have them taken away near the end of the year and then I miss reaching 1K because I forgot they were credited in error.
#24
Join Date: Feb 2006
Location: IAH
Programs: CO Plat(soon Premier Gold) PC lifetime(UC Life?) SPG Plat(Soon Gold)
Posts: 895
Initially I didn't get Elite bonus RDM on my 1/14 flight, but it was fixed about a week later.
Now, however, I have 10 EQP on my account, which should be 2.
I assume it would be adjusted in a week or so, too.
Now, however, I have 10 EQP on my account, which should be 2.
I assume it would be adjusted in a week or so, too.
#25
Join Date: Jan 2012
Programs: CO platinum, hhonors diamond, avis first
Posts: 13
Missing bonus miles for the whole year thus far...
1/26/2012 Continental 1720W
San Francisco-Houston (IAH) W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/23/2012 Continental 404U / United 0404U
Houston (IAH)-San Francisco U / U 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/19/2012 Continental 1720W
San Francisco-Houston (IAH) W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/16/2012 Continental 404W / United 0404W
Houston (IAH)-San Francisco W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/12/2012 Continental 1720W
San Francisco-Houston (IAH) W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/9/2012 Continental 404W / United 0404W
Houston (IAH)-San Francisco W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/5/2012 Continental 1720M
San Francisco-Houston (IAH) M / M 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/3/2012 Continental 404M / United 0404M
Houston (IAH)-San Francisco M / M 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/26/2012 Continental 1720W
San Francisco-Houston (IAH) W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/23/2012 Continental 404U / United 0404U
Houston (IAH)-San Francisco U / U 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/19/2012 Continental 1720W
San Francisco-Houston (IAH) W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/16/2012 Continental 404W / United 0404W
Houston (IAH)-San Francisco W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/12/2012 Continental 1720W
San Francisco-Houston (IAH) W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/9/2012 Continental 404W / United 0404W
Houston (IAH)-San Francisco W / W 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/5/2012 Continental 1720M
San Francisco-Houston (IAH) M / M 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
1/3/2012 Continental 404M / United 0404M
Houston (IAH)-San Francisco M / M 1,635 1,635 0
Platinum Elite Bonus
1,635 1,635 0
#26
FlyerTalk Evangelist



Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Plat
Posts: 13,342
I'm missing an entire flight - no sign of it at all. I'm not sure if this is part of the glitch, or if I should be calling the OPSC (*sigh*) to resolve. The online credit page says credit for the eTicket has already been applied, which is only true for the return leg.
#28
FlyerTalk Evangelist



Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Plat
Posts: 13,342
#29




Join Date: May 2011
Posts: 5,815
Hmmm... I've had a few delays from COEX (once by a whole month) but not CO. I'd shoot them an e-mail right now (it usually takes atleast a few weeks to look at it) with the details (including the eticket #).

