continental.com updated this weekend (8:00pm 12/2 through 5:00am 12/5)
Dec 7, 2011, 9:39 am
#46
Join Date: Sep 2011
Posts: 13
Earlier this morning my lifetime flight miles showed less than 10,000 (way wrong), now it shows close to 300,000 which may be correct.
Was the lifetime flight miles information on co.com prior to this software update? I don't remember as I am primarily a UAMP person.
Was the lifetime flight miles information on co.com prior to this software update? I don't remember as I am primarily a UAMP person.
Dec 7, 2011, 10:55 am
#47
Join Date: Feb 2009
Location: SJC/PIT
Programs: AA EXP, AS 75K, TK Elite
Posts: 519
I believe so, and my number looks correct (I'm pretty sure because the number is exactly the same as Elite Miles as I joined OP this year).
Dec 7, 2011, 11:53 am
#48
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,707
Don't know if this is related, but I couldn't ticket an award reservation online this morning (I went through the process and received an confirmation email but it didn't have flight info; the reservation still had the "purchase" link).
I called the international reservations several hours later and apparently the agent was able to take care of that (it now shows the usual "thank you for choosing Continental..." message). It's not actually ticketed yet, but perhaps the queue is still long?
I called the international reservations several hours later and apparently the agent was able to take care of that (it now shows the usual "thank you for choosing Continental..." message). It's not actually ticketed yet, but perhaps the queue is still long?
Dec 7, 2011, 1:26 pm
#49
Join Date: Feb 2009
Location: SJC/PIT
Programs: AA EXP, AS 75K, TK Elite
Posts: 519
I understand that they don't ticket instantly, but shouldn't it be possible to ticket without calling?
Anyway, it was eventually ticketed ~6 hours after the call (longest lag in my experience) so I'm happy.
Anyway, it was eventually ticketed ~6 hours after the call (longest lag in my experience) so I'm happy.
Dec 7, 2011, 6:08 pm
#50
Join Date: Jun 2011
Posts: 251
Can anybody confirm if there is still a delay in credit card mileage postings.
I have a CO card with a statement date of the 2nd, and I usually never got miles after the 6th, and I still haven't gotten mine from last month.
possible?
I have a CO card with a statement date of the 2nd, and I usually never got miles after the 6th, and I still haven't gotten mine from last month.
possible?
Dec 7, 2011, 7:57 pm
#51
Join Date: Oct 2009
Location: BKK
Programs: TK Elite Plus, QR Gold, IHG Gold
Posts: 203
My Elite Points is back to normal, but my miles from Dec 2 still hasn't been posted 
Dec 9, 2011, 9:59 am
#52
Join Date: May 2011
Posts: 5,814
My CO miles from the 7th have posted but my UA flights from last weekend haven't posted yet.
Dec 9, 2011, 12:51 pm
#53
Join Date: May 2004
Location: US
Programs: UA Lifetime Gold, IHG Gold, Marriott Gold
Posts: 975
My award redeposit for a ticket change in Mid November has not posted yet. Are they still having computer issues ?
Dec 9, 2011, 2:32 pm
#54
Join Date: Jan 2009
Location: IAD
Programs: UA 1K, Marriott Rewards - LTPP
Posts: 4,240
No. Sounds like a follow up call is in order. If they say they've been having problems lately, gently remind them that you requested the redeposit a couple weeks before the issues.
Dec 11, 2011, 2:38 pm
#55
Join Date: Apr 2004
Programs: AA, UA, SQ, VA, QF, AF, BA
Posts: 2,866
I also signed up for E-Miles under CO last month and haven't gotten the 100 mile bonus just for signing up. I'm trying to do all the partners bonuses before the merge in case they lose any of them.
By contrast, the My Points bonus for UA showed up after a couple weeks (probably a monthly sweep) and my credit card miles for US showed up less than 24 hours after statement closed.
I am getting a bit worried as I also want to use Continental.com cruises to book a 2 night repo (Status run on Princess) and they promise 1500 miles for booking plus double bonus for using the CO Mastercard and I am worried they might not come through. Cruise is in March 2012.