can you cancel a reservation online within 24hours at no penalty?
Jun 22, 2011, 6:07 pm
#1
Original Poster
Join Date: Jan 2010
Posts: 756
can you cancel a reservation online within 24hours at no penalty?
it is award ticket
I found that int he reservation
there is a "cancel" option
does that work?
if in 24 hours, then no penalty?
I found that int he reservation
there is a "cancel" option
does that work?
if in 24 hours, then no penalty?
Last edited by apollo_liumin; Jun 22, 2011 at 6:31 pm
Jun 22, 2011, 6:08 pm
#2
FlyerTalk Evangelist
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 10,039
Yes, no penalty.
Jun 22, 2011, 6:18 pm
#4
FlyerTalk Evangelist
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 10,039
Jun 22, 2011, 7:12 pm
#5
Join Date: Apr 2008
Location: Cypress, TX
Programs: UA 1K, Marriott Platinum, Hertz Gold 1 Presidence Circle
Posts: 662
I have done it plenty of times (wife keeps on changing her mind...) and have had no issue canceling online. But as a Plat, I can cancel anytime (even at the last minute) w/o any penalty. But non plats, you still have 24 hr grace period - I used to have a while back.
Jun 23, 2011, 1:25 am
#6
Original Poster
Join Date: Jan 2010
Posts: 756
I still see
Redeposit Fee* $150.00
got confused
Jun 23, 2011, 7:11 am
#7
Join Date: Jun 2009
Posts: 99
This happened to me also. I was charged a redeposit fee. I called up and was told there was a "glitch in the system" and that the amount charged would be refunded. It took a couple days but indeed it was. But yes, I agree, having to call is certainly a pain when non-elite.
Feb 6, 2012, 9:29 am
#8
Join Date: Nov 2003
Location: CGK/KOA
Programs: AA ExPlat HH Diamond
Posts: 1,697
Ok,I'm a bit confused. I've read a couple of different things here. If I just cancelled an award reservation online, will the miles and taxes automatically be refunded? Or, since I didn't hit the refund button, just cancel, do I need to call and get the cancelled ticket refunded? I guess I'm asking, do cancel and refund still mean different things at CO.com?
How long does it take to get the miles redeposited back into my account?
How long does it take to get the miles redeposited back into my account?
