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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Organizing a Response (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1158822-organizing-response.html)

Vermando Dec 11, 2010 11:54 pm

I'm afraid if we're successful Smisek will just leave, buy something else, and ruin that. I don't want him to close the nice bar down the road from me or ruin my favorite restaurant. I've just given up.

Halo117 Dec 12, 2010 12:16 am

Count me in!
Having just come over from AA for various reasons, I really had high hopes for CO/UA. For some reason when I see Jeff on screen he just gives me a vibe of "Once I am done dismantling both carriers, I will take my golden parachute from the FC seat I bought for 10 dollars."

I tend to think that us on FT are in the know sooner than most FFs, but these non FTs catch up quick and will soon discover these changes are not for the better. I don't think the new united has even begun to see the financial impact(for the worse) of these changes and they will come.

"You'll see a number of changes......and I think you'll like them"

jlemon Dec 12, 2010 6:18 am

I think this is worth a shot.

Question is, will Smisek & Co. actually listen? And do they really care?

"You vill see a number of changes.....and I think you vill like them.....or else."

RNE Dec 12, 2010 6:41 am

Clubbing the Kettles
 

Originally Posted by bocastephen (Post 15428239)
...organizing a grass-roots movement of loyal, Elite customers who plan on staying and who are willing to push back against some of these product changes.

This Jeffersonian will never discourage the people from uprising against their oppressors. But your movement isn't against oppression. Indeed, it oppresses non-elites. Why take away the little guy's right to buy something at booking time that you get for free!? Why must you make us worse off to make you better off? Don't we Kettles have little enough already? Will your uprising trample management...or Ma and Pa? :confused:

RNE, reiterating, "Fight for your goals! But don't delude yourself about whom you're hurting."

infomark Dec 12, 2010 6:43 am

I'm in I hit the MM this year, and have been flying CO for many many years. I have flown on other carriers just a handful of time. I would like to think that I will continue to fly the new United. However I have seen a reduction in benefits, and do get the sense that the management has adopted a "We really don't give a dam" attitude. I would don't post a lot but read FT almost everyday.
Anyway enough rambling, count me IN!!

Houston2mnl Dec 12, 2010 8:13 am

So how do we start this up? Is there a list to put my name on?

I agree with the poster that said we should join efforts with like minded UA folk.

We should have someone liaise with the more advanced UA movement.

Reptile Dec 12, 2010 8:27 am

Count me in for my full support. By the way, where is CO Insider these days?

Houston2mnl Dec 12, 2010 8:31 am


Originally Posted by Reptile (Post 15432480)
By the way, where is CO Insider these days?

He now shares a logon with a COolaider whom posts with a conflict of interest. Look through the first page of this thread and see if you can spot him.

Actually, look through just about any complaint thread.

davidash Dec 12, 2010 8:32 am

Count me in as well.

I remember when Gordon wanted to only give us 50% EQM on the cheap fares and we all complained. He then changed it to 100% if purchased on line. We all need to stick together -- WE ARE CO's BEST Customers!

Reptile Dec 12, 2010 8:34 am

If CO Insider is around, why is he ignoring all the chatter on the selling upgrades on day of departure thread? Has Continental silenced him on this? He posted a while back and said something like he was "checking into this" but never reappeared. Very strange. We need to get more organized as a group.

bocastephen Dec 12, 2010 9:21 am

I'm going to find the original organizers of SaveSkymiles to see if they can offer any tips to help us get started.

Meanwhile, we should build an issues list.

So far, I have the following key issues:

1) Selling ELR seats to non-Elites before OLCI

2) Lack of transparency in, and uneven/strange implementation of FC buy-up program

I think those are main items right now, unless anyone can suggest anything else. My bigger concern is what's yet to come.

notquiteaff Dec 12, 2010 9:53 am


Originally Posted by RNE (Post 15432050)
Why take away the little guy's right to buy something at booking time that you get for free!?

Free? You seem to forget how loyalty programs and their elite levels work. You hand the airline a ton of money over the course of the year, and in return they give you some benefits. If I could just buy all those benefits for tens of dollars when I need/want them, there would be no reason for me to be loyal to an airline. And if they were priced such that tons of non-elites do just that, the benefits would no longer be available for "free" for elites (e.g. The number of ELR sets is a limited resource).

RNE Dec 12, 2010 10:22 am


Originally Posted by notquiteaff (Post 15432940)
If I could just buy all those benefits for tens of dollars when I need/want them, there would be no reason for me to be loyal to an airline.

Oh, I have a wild hunch that EUAs may have a smidgen of bearing on the reasons one might remain loyal to an airline, but let me address simply E+ for example. If the Kettle-paid tens-of-dollars outrage is truly the crux of this tempest in a teapot (Get it? Kettle, teapot? Golly, my prose is brilliant!), then one must suppose that if the airline were to sell every E+ seat to a Kettle for, oh, I don't know, say $1000 a piece, then elites would merrily squeeze into knee-torturing E- seats, content in the knowledge that their unavailable E+ seats did not go for tens of dollars.

RNE, concluding, ":rolleyes:".

Ollie Dec 12, 2010 11:05 am

Good idea.
 
I'm in.

I've been Plat for 5 or 6 years and just became MM.

Customer pressure works in almost all industries. It's worth trying here.

Thanks for taking theinitiative, Boca.

Olliver

star_world Dec 12, 2010 11:35 am


Originally Posted by UA-NYC (Post 15429204)
What I liked about UA the past few years is that they found ways to make hundreds of millions of $ in incremental revenue without impacting elites (as we discussed in another thread - Premier Line/Baggage/Seating, BOB, E+, etc.).

I love the utter confusion in this thread. This is a great example of it - you liked the fact that UA were generating incremental revenue from selling E+ to non-elites, while the main argument that the OP could muster up is the outrage that is CO selling ELR seats before OLCI? And you're on board with this "movement"? :D

Show me something of substance that we should be upset about and then maybe some of the more rational posters on this board may join - at the moment this is just confused whining because you feel that "something" should be done ^


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