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-   -   2011 OnePass Program Changes (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1148666-2011-onepass-program-changes.html)

sbm12 Nov 16, 2010 9:24 am


Originally Posted by channa (Post 15155985)
As an aside, I wonder if the CO CR1s will work on BF Hawaii flights. That would be a great value if they did.

I could see this going either way. The CR1s are valid on p.s. which is the closest thing to CO's HNL service I can see but CO is also rather protective of that route so maybe not. Probably just flip a coin and hope you guess right.

Originally Posted by channa (Post 15155985)
Next question will be who is the first OP member to get their hands on CO CR1s by hitting 75K next year? Paging J.Edward...

Remember that they won't actually be issued until "mid year" so it could be October before they see the light of day. :eek:

rolov Nov 16, 2010 9:25 am


Originally Posted by CO Insider (Post 15155088)
Hi Everyone, I’m pleased to share the following details about our OnePass program changes for 2011. Let the “I told you so’s” begin…

Effective Jan. 1, 2011
[*]The OnePass Elite program year will now be valid for thirteen months, beginning Jan. 1 and continue through Jan. 31 of the following year (instead of continuing through Feb.).[/list]
Thanks as always for your valuable feedback and loyalty.

One question, if you are Gold this year and did not requalify for 2011 Elite Status does the change Effective Jan 1st mean status is not valid after Jan 31st instead of the "Valid Through 2/11" as printed on the card?
or does this apply to next year's status year?

TWA Fan 1 Nov 16, 2010 9:27 am


Originally Posted by radonc1 (Post 15155847)
JEdward
I think you have this backwards. CO should have E+ to offer to the non-elite. You could package TV, baggage and a food item (a certain dollar amount) with the E+ seat and sell it to all at a premium (but less than the sum of the parts). This may very well please CO who seems to be interested in selling just about anything that isn't nailed down. '
Heck, CO already has the elites in their pocket. Why would they want to give the elites even more bennies?

Of course. But it's so obvious, don't you think they could've figured it out on their own, without UA?

The fact that they have merged with UA, synchronized the frequent flyer programs, but never once made a mention of E+ is troubling.

CO's principle is to pack as many seats as possible in the smallest possible plane. They believe that you only make a profit on the last seat you sell. And while they will certainly monetize existing features (bulkhead, exit rows), and necessities such as checked bags, they will not go out of their way to take a risk and then count on customers paying for the monetized services in order to recoup marginal revenue.

Look at the BoB program. They have ridiculously undercatered each flight. In most cases, the BoB is sold out before the exit row. Are they doing this because they're foolish? Of course not. It's completely intentional. They will always pack a minimum of Bob (i.e. reduce their risk to near zero) so that a BoB meal never has to be thrown away, even if it means half the plane goes hungry (which is really not their problem).

E+ required UaCo to rip out all those most valuable "last seats sold." To me asking CO to do that would be like asking the Catholic Church to remove the Cross as the symbol of their religion.

The only way I see this even as a faint possibility, is only on CO's domestic fleet, and because of EUA only, which they hate. Here, they would remove a row of FC on their domestically-configured aircraft, allowing them to both install E+ and add a row of Y at the same time. Four seats taken out and replaced by six seats is the type of bargain CO would go for, because it would remove the 4 seats of FC that they virtually always have to give away for free, add E+, at no additional cost of soft product, and have more total seats available for sale.

J.Edward Nov 16, 2010 9:27 am


Originally Posted by sbm12 (Post 15156084)

Originally Posted by channa
Next question will be who is the first OP member to get their hands on CO CR1s by hitting 75K next year? Paging J.Edward...

they won't actually be issued until "mid year" so it could be October before they see the light of day. :eek:

Damn! :o

Oh well, at least I can get my SWUs early. :p

J.Edward Nov 16, 2010 9:30 am


Originally Posted by TWA Fan 1 (Post 15156124)
E+ required UaCo to rip out all those most valuable "last seats sold."

Also remember that if revenue management is doing their job the lost seats should be from the lower buckets, not the full fares.

In practice UA might not always trim from the bottom of the fare spectrum, but I suspect they're good enough to keep the loss of seats away from affecting the higher end of fares.

channa Nov 16, 2010 9:32 am


Originally Posted by sbm12 (Post 15156027)
On the plus side, it is worth noting that the two programs even managed to align their stock photography for the announcement of the alignment of the programs. This woman is looking longingly out the window for her elite benefits on both the UA and CO websites:
http://content.united.com/ual/asset/...at_214x253.jpg


Note that that's a CO seat...she's probably looking out the window to see how soon the flight is over.

BryanIAH Nov 16, 2010 9:33 am


Originally Posted by sbm12 (Post 15156027)
On the plus side, it is worth noting that the two programs even managed to align their stock photography for the announcement of the alignment of the programs. This woman is looking longingly out the window for her elite benefits on both the UA and CO websites:
http://content.united.com/ual/asset/...at_214x253.jpg

And the operational synergies begin!!!

sbm12 Nov 16, 2010 9:33 am


Originally Posted by rolov (Post 15156087)
One question, if you are Gold this year and did not requalify for 2011 Elite Status does the change Effective Jan 1st mean status is not valid after Jan 31st instead of the "Valid Through 2/11" as printed on the card?
or does this apply to next year's status year?

I read it as applying to the 2011 program year, which will end on 1/31/2012.

radonc1 Nov 16, 2010 9:35 am


Originally Posted by sbm12 (Post 15156027)
On the plus side, it is worth noting that the two programs even managed to align their stock photography for the announcement of the alignment of the programs. This woman is looking longingly out the window for her elite benefits on both the UA and CO websites:
http://content.united.com/ual/asset/...at_214x253.jpg

Please notice that she is doing it from a coach seat :o

channa Nov 16, 2010 9:36 am


Originally Posted by sbm12 (Post 15156084)
Remember that they won't actually be issued until "mid year" so it could be October before they see the light of day. :eek:

Oh cr@p, missed that. "Mid-year," huh? Here we go again...

dunwu Nov 16, 2010 9:37 am

It's a shame they call devaluation as benefit:td:

I don't think the new restriction on SWU benefits CO 1K either.

Let's act together UA&CO 1Ks!

rolov Nov 16, 2010 9:41 am


Originally Posted by sbm12 (Post 15156232)
I read it as applying to the 2011 program year, which will end on 1/31/2012.

I think that is the case as well, but just wanted clarification.

worldwidedreamer Nov 16, 2010 9:42 am

These changes look like a definite neutral for me---but they will provide extra incentive to do a mileage run to get to the next elite tier up.

sbm12 Nov 16, 2010 9:47 am


Originally Posted by dunwu (Post 15156289)
I don't think the new restriction on SWU benefits CO 1K either.

They are less valuable but you get more of them. For folks who are flying long-haul Y on the company dime and not necessarily able to find the sub-W fares it isn't a huge deal. For the leisure customer who only flies when it is dirt cheap, that's a different story.

PaulInTheSky Nov 16, 2010 9:47 am

1. These upgrades are eligible for all fares except S, T, K, L and G in all BusinessFirst markets. -- BAD

2. The combination of OP and UMP still didn't tell you whether the miles would expire or not. If it doesn't, then I could get my 20k RDM back. :S


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