New Devlopment with United
Oct 9, 2010 | 8:25 pm
#1
Original Poster
Join Date: Jun 2009
Location: OKC
Programs: CO-PLAT, Hyatt Plat
Posts: 304
New Devlopment with United
So I purchased some tickets on united today and then called to get seating assignment in economy plus. After doing this I look at my reservation on united.com and it has under flight: confirmed, upgrade: pending. I know this was not there prior to talking to the agent, is this the new way of doing the upgrades? I searched on the united.com site and it sounds like this is the same status that would be showing for their elites on upgrades, can anybody confirm?
Last edited by iansr; Oct 9, 2010 at 10:21 pm
Oct 9, 2010 | 10:12 pm
#2
Join Date: Jan 2006
Location: San Jose, CA
Programs: UA 2P, Hertz 5*, Priority Club Gold, US
Posts: 112
Yes, that is exactly what united.com would show for UA elites. You are now in the queue for an UDU (unlimited domestic upgrade) that all UA elites are eligible for. Check the United MP forum and you can get the details of when your upgrade should clear.
Take care,
Bob
Take care,
Bob
Oct 9, 2010 | 10:21 pm
#3
Original Poster
Join Date: Jun 2009
Location: OKC
Programs: CO-PLAT, Hyatt Plat
Posts: 304
I guess they have started UDU for continental elites then
Oct 9, 2010 | 10:48 pm
#4
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
Posts: 4,389
Oct 10, 2010 | 12:05 am
#5
Original Poster
Join Date: Jun 2009
Location: OKC
Programs: CO-PLAT, Hyatt Plat
Posts: 304
Hmm I wonder why it shows upgrade pending on my reservation then?
Oct 10, 2010 | 12:40 am
#6
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,483
I purchased a mixed airline itinerary (CO/UA) via expedia. I selected my CO seats online, just checked on my UA leg and looks like I'm already in E+ automatically. Didn't have to call anyone. It's a short leg LAS-SFO, will see what happens with UDU. Trip is in 2 weeks.
Oct 10, 2010 | 1:36 am
#7
Suspended
Join Date: Jan 2009
Programs: UA 1k
Posts: 1,207
sign onto ual.com and pull up your record. you will know if you are on the list if it says pending. if you don't have a ual account, you should be able to get the ua record locator from your expedia receipt.
Oct 10, 2010 | 2:10 am
#8
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,483
Nope just says confirmed. Nothing about pending upgrade. Would it say pending 2 weeks out?
Oct 10, 2010 | 2:54 am
#9
Join Date: Feb 2008
Location: Lahaina, HI & Los Angeles, CA
Programs: UA GS
Posts: 2,419
Oct 10, 2010 | 9:05 am
#10
Original Member
Join Date: May 1998
Location: Highland PArk,IL,USA -- AA Lifetime Platinum, IHG Plat, UA Silver, Hilton Gold, Radisson Gold, Marriott Lifetime Titanium
Posts: 2,367
I am flying MKE-ORD-LGA 10/18, bought ticket on CO and plugged ticket number in UAL.
After getting UAL PNR called United and got E+ seats and my reservation immediately said upgrade pending.
Not sure if I am in queue behind GS/1K/Prem exec or need to wait for gate agent. I would think ORD-LGA on a Monday am would be a difficult upgrade for a 1K.
After getting UAL PNR called United and got E+ seats and my reservation immediately said upgrade pending.
Not sure if I am in queue behind GS/1K/Prem exec or need to wait for gate agent. I would think ORD-LGA on a Monday am would be a difficult upgrade for a 1K.
Oct 10, 2010 | 9:37 am
#11
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Here is the UA upgrade terminology:
Upgrade: Pending = you're outside your window looking to upgrade.
Upgrade: Waitlisted = you're inside your window but have not yet cleared and are on the Waitlist.
Upgrade: Confirmed = your upgrade is confirmed.
UA does not have any sort of EUA sweep mechanism. You either get it when you're within your window, or you get placed on a waitlist. As soon as a seat opens up, the system upgrades the first person on the waitlist.
Upgrade: Pending = you're outside your window looking to upgrade.
Upgrade: Waitlisted = you're inside your window but have not yet cleared and are on the Waitlist.
Upgrade: Confirmed = your upgrade is confirmed.
UA does not have any sort of EUA sweep mechanism. You either get it when you're within your window, or you get placed on a waitlist. As soon as a seat opens up, the system upgrades the first person on the waitlist.
Oct 10, 2010 | 9:38 am
#12
Join Date: Feb 2005
Location: PEK
Programs: Alas, the Gravy Train Hath Ended...just happy to be an OW Sapphire and a ST Ivory...whatever
Posts: 4,389
Oct 10, 2010 | 9:41 am
#13
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Sounds like they may be still working on it -- adding the CO Elites to pending, but not yet defining when their window opens to add them to the waitlist.
Oct 10, 2010 | 10:38 am
#14
Join Date: May 2006
Posts: 7,541
Just checked my UA PNR for my trip in 2 weeks...says nothing yet I figure a call to the ICC might be in order and .bomb still wants $89 for E+.
Oct 10, 2010 | 10:46 am
#15
Join Date: Apr 2007
Location: East Coast
Programs: UA 1k & MillM
Posts: 563
My reservations still says "pending". When does it usually change to "Waitlisted" for an UA elite?