E+ for CO elites is live!
Jan 20, 2011, 2:11 pm
#121
Join Date: Dec 2002
Location: Grand Rapids, MI
Programs: Bonvoy LTT, Hyatt Exp, AA 1MM, UA Silver, Hertz PC, Avis PC
Posts: 970
UA directly. I thought about calling CO, but UA PNR/UA flights, etc. CO would just have served as a transfer mechanism, but that likely would have been faster in hind sight.
Jan 20, 2011, 3:14 pm
#122
Suspended
Join Date: Jan 2001
Location: ORD / DUB / LHR
Programs: UA 1K MM; BA Silver; Marriott Plat
Posts: 8,243
Sorry to resurrect this old thread, but this is still an issue. Called in twice today looking for a CSR who could understand that a CO Plat is eligible for E+. Both times the agents insisted that I had to pay for E+, and the second argued with me when I asked for a supervisor (I hung up after waiting on hold awhile for the first agent's supervisor). In the end the second agent did figure out that she was mistaken, but I then had to prompt for the upgrade to be submitted as well.