Lounge issue at NRT.....help
Sep 25, 2010 | 6:32 pm
#1
Original Poster
Join Date: Nov 2008
Programs: CO PLAT
Posts: 243
Lounge issue at NRT.....help
I am going IAH-NRT-MNL...
I am BF landing on IAH to NRT but since JAL isnt a partner, I am in coach going to MNL.
Everytime in the past I had no problem getting in the the ANA or NW lounge.
However, on my last trip, I tried two ANA lounges and was rejected at both.
I understand NW...but what has changed with ANA? They even picked up the phone and called somebody because i was so persistant.....but was still rejected.
Is this just the way it is or is there some secret Yokyo handshake I am missing?
thanks...
I am BF landing on IAH to NRT but since JAL isnt a partner, I am in coach going to MNL.
Everytime in the past I had no problem getting in the the ANA or NW lounge.
However, on my last trip, I tried two ANA lounges and was rejected at both.
I understand NW...but what has changed with ANA? They even picked up the phone and called somebody because i was so persistant.....but was still rejected.
Is this just the way it is or is there some secret Yokyo handshake I am missing?
thanks...
Sep 25, 2010 | 6:37 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2007
Location: 27 minutes north of EWR (on a good day)
Programs: UA PLAT, SPG PLAT. Collector of Chase UR points
Posts: 11,527
I am going IAH-NRT-MNL...
I am BF landing on IAH to NRT but since JAL isnt a partner, I am in coach going to MNL.
Everytime in the past I had no problem getting in the the ANA or NW lounge.
However, on my last trip, I tried two ANA lounges and was rejected at both.
I understand NW...but what has changed with ANA? They even picked up the phone and called somebody because i was so persistant.....but was still rejected.
Is this just the way it is or is there some secret Yokyo handshake I am missing?
thanks...
I am BF landing on IAH to NRT but since JAL isnt a partner, I am in coach going to MNL.
Everytime in the past I had no problem getting in the the ANA or NW lounge.
However, on my last trip, I tried two ANA lounges and was rejected at both.
I understand NW...but what has changed with ANA? They even picked up the phone and called somebody because i was so persistant.....but was still rejected.
Is this just the way it is or is there some secret Yokyo handshake I am missing?
thanks...
Star Alliance Gold Customers Travelling in Any Class: Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance.
- Customer must present a valid frequent flyer programme Star Alliance Gold level card
- Customer must also present a boarding card for a same day Star Alliance flight departing from the local airport
- Customer is entitled to one guest
- Continental, United, and US Airways Star Alliance Gold customers may only access the Presidents Club, Red Carpet Club and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight.
Last edited by jrzyshawn; Sep 25, 2010 at 6:47 pm
Sep 25, 2010 | 6:43 pm
#3
Join Date: Nov 2004
Location: SEA
Programs: UA 1P 1MM, Marriott Titanium/LT Platinum, Hyatt Discoverist, IHG Platinum
Posts: 722
I haven't flown CO but have flown UA there many times and never had issues with getting into an Ana lounge (most recently earlier this year). It's possible something changed recently and Ana has new restrictions similar to some TG lounges at BKK (*A can only use specific ones).
You could also try the NRT UA RCC which isn't bad.
You could also try the NRT UA RCC which isn't bad.
Sep 25, 2010 | 6:52 pm
#4
Join Date: Jan 2009
Location: LAX
Posts: 605
You are departing on JAL. You can't use a Star Alliance lounge at NRT.
Sep 25, 2010 | 7:13 pm
#5
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
Yes, you need to depart on a Star Carrier in order for you to access the ANA or UA-RCC lounges.
You were leaving on JAL, which is why you had no access.
You were leaving on JAL, which is why you had no access.
Sep 25, 2010 | 9:48 pm
#6
Original Poster
Join Date: Nov 2008
Programs: CO PLAT
Posts: 243
Thanks for the replies. I guess its off to one of those 20$ day rooms with a shower.
Sep 26, 2010 | 4:42 am
#7
Join Date: Mar 2005
Location: EWR-N.Haledon NJ
Programs: CO Platinum
Posts: 1,136
I used the UA RCC which had a superb shower.
http://www.continental.com/web/en-US...amenities.aspx
Shower Facilities
Freshen up when you arrive at your destination with our shower facilities. Arrive revived and in better shape for your meeting or whatever adventures the day may bring.
Shower facilities are available to our BusinessFirst customers in the following cities.
Contact a concierge before departure to request information about these facilities.
Asia
* Hong Kong (HKG)
* Tokyo, Japan (NRT - Narita)
They must be giving access to a lounge to get this done. Probably is UA rather than ANA.
Any port in a storm, no?
http://www.continental.com/web/en-US...amenities.aspx
Shower Facilities
Freshen up when you arrive at your destination with our shower facilities. Arrive revived and in better shape for your meeting or whatever adventures the day may bring.
Shower facilities are available to our BusinessFirst customers in the following cities.
Contact a concierge before departure to request information about these facilities.
Asia
* Hong Kong (HKG)
* Tokyo, Japan (NRT - Narita)
They must be giving access to a lounge to get this done. Probably is UA rather than ANA.
Any port in a storm, no?
Last edited by Russell745; Sep 26, 2010 at 4:44 am Reason: add
Sep 26, 2010 | 5:44 am
#8
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
I used the UA RCC which had a superb shower.
http://www.continental.com/web/en-US...amenities.aspx
Shower Facilities
Freshen up when you arrive at your destination with our shower facilities. Arrive revived and in better shape for your meeting or whatever adventures the day may bring.
Shower facilities are available to our BusinessFirst customers in the following cities.
Contact a concierge before departure to request information about these facilities.
Asia
* Hong Kong (HKG)
* Tokyo, Japan (NRT - Narita)
They must be giving access to a lounge to get this done. Probably is UA rather than ANA.
Any port in a storm, no?
http://www.continental.com/web/en-US...amenities.aspx
Shower Facilities
Freshen up when you arrive at your destination with our shower facilities. Arrive revived and in better shape for your meeting or whatever adventures the day may bring.
Shower facilities are available to our BusinessFirst customers in the following cities.
Contact a concierge before departure to request information about these facilities.
Asia
* Hong Kong (HKG)
* Tokyo, Japan (NRT - Narita)
They must be giving access to a lounge to get this done. Probably is UA rather than ANA.
Any port in a storm, no?
Sep 26, 2010 | 6:17 am
#9
Join Date: Mar 2005
Location: EWR-N.Haledon NJ
Programs: CO Platinum
Posts: 1,136
Sep 26, 2010 | 6:25 am
#10
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
The BF concierge at IAH can probably organize a shower at NRT if the passenger was completing travel at NRT.
This seems to be such a dumb arrangement....but its what it is.
Sep 26, 2010 | 6:29 am
#11
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Sortof. I tried to use this once. I was given a coupon for the public shower facilities and escorted through immigration and customs - a route that is pretty hard to get lost on - and then left to my own faculties to find the facility. Needless to say, I wandered around for 30 minutes and then gave up.
Sep 26, 2010 | 6:34 am
#12
Join Date: Nov 2008
Location: SAT / MAA / BOM
Programs: CO Plat; UA 1K; EK Gold
Posts: 5,110
Sortof. I tried to use this once. I was given a coupon for the public shower facilities and escorted through immigration and customs - a route that is pretty hard to get lost on - and then left to my own faculties to find the facility. Needless to say, I wandered around for 30 minutes and then gave up.
Sep 26, 2010 | 7:10 am
#13
Join Date: Mar 2005
Location: EWR-N.Haledon NJ
Programs: CO Platinum
Posts: 1,136
Back in April I did
CO EWR-NRT BF
UA-NRT-TPE Y
Upon arrival in NRT I was admitted to both UA and ANA clubs.
I guess by virtue of my PC card? and an outbound Star flight?
So without one of these you're screwed if you BF into NRT w/o an outbound Star flight?
Might be the only time I would consider a quick refundable ticket purchase.
Although that is a bit much.
CO EWR-NRT BF
UA-NRT-TPE Y
Upon arrival in NRT I was admitted to both UA and ANA clubs.
I guess by virtue of my PC card? and an outbound Star flight?
So without one of these you're screwed if you BF into NRT w/o an outbound Star flight?
Might be the only time I would consider a quick refundable ticket purchase.
Although that is a bit much.
Last edited by Russell745; Sep 26, 2010 at 7:12 am Reason: add
Sep 26, 2010 | 8:18 am
#14
Join Date: Mar 2007
Location: CLE
Programs: UA Gold, HH Diamond, Marriott Gold
Posts: 3,717
Back in April I did
CO EWR-NRT BF
UA-NRT-TPE Y
Upon arrival in NRT I was admitted to both UA and ANA clubs.
I guess by virtue of my PC card? and an outbound Star flight?
So without one of these you're screwed if you BF into NRT w/o an outbound Star flight?
Might be the only time I would consider a quick refundable ticket purchase.
Although that is a bit much.
CO EWR-NRT BF
UA-NRT-TPE Y
Upon arrival in NRT I was admitted to both UA and ANA clubs.
I guess by virtue of my PC card? and an outbound Star flight?
So without one of these you're screwed if you BF into NRT w/o an outbound Star flight?
Might be the only time I would consider a quick refundable ticket purchase.
Although that is a bit much.
The lounge rules are incredibly complicated.
Sep 26, 2010 | 12:27 pm
#15
Join Date: May 2006
Posts: 7,541
These ANA folks are strict, I flew UA in paid C from SIN-NRT then DL NRSA NRT-HNL. ANA does not have arrivals lounge however I was admitted into the UA Lounge as a paid Biz passenger and * Gold.