FlyerTalk Forums - View Single Post - Lounge issue at NRT.....help
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Old Sep 25, 2010 | 6:37 pm
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jrzyshawn
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Join Date: Aug 2007
Location: 27 minutes north of EWR (on a good day)
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Originally Posted by Houston2mnl
I am going IAH-NRT-MNL...

I am BF landing on IAH to NRT but since JAL isnt a partner, I am in coach going to MNL.

Everytime in the past I had no problem getting in the the ANA or NW lounge.
However, on my last trip, I tried two ANA lounges and was rejected at both.

I understand NW...but what has changed with ANA? They even picked up the phone and called somebody because i was so persistant.....but was still rejected.

Is this just the way it is or is there some secret Yokyo handshake I am missing?

thanks...
Check here for a list of lounges you can enter as a Star Alliance Gold member. As I understand it, you must be departing on a Star Alliance member airline for entry. Since JAL is a OneWorld member, I think that is why you were denied.

Star Alliance Gold Customers Travelling in Any Class: Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance.
  • Customer must present a valid frequent flyer programme Star Alliance Gold level card
  • Customer must also present a boarding card for a same day Star Alliance flight departing from the local airport
  • Customer is entitled to one guest
  • Continental, United, and US Airways Star Alliance Gold customers may only access the Presidents Club, Red Carpet Club and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight.



Last edited by jrzyshawn; Sep 25, 2010 at 6:47 pm
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