Tonight's flight: An annoying UAGS member & a vibrator...
#62
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While perhaps the GS member doesn't have the "right" to be rude, I will say this - if I was running a business and someone was giving me $40k+ in revenue annually on premium tickets (ie, it's high margin revenue), I would let them treat me rude or however they want, and I'd be laughing all the way to the bank. That's just how I work, and obviously, most people at least here on this forum have a different perspective. I have no idea how much this person paid for this ticket, but we do know they spend a lot of money on premium tickets, so yes, my $2500 is pure speculation, but the profile of GS is that they pay for premium fares, as opposed to most of us upgraders.
#63
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Such a shocking concept for them, as they are so used to pigeonholing people based on their status. I forget the thread it was in, but someone sitting in UA domestic F was very upset that their flight was held because someone in E- got sick at the gate. Why does it matter that the person was in E-, might I ask? Oh, right, because by virtue of their seat, they are a lesser being in the UA worldview.
#64
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and her employer paid way too much.
#65
#66
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#67
#69
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#70
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#71
Join Date: Jun 2008
Posts: 943
While perhaps the GS member doesn't have the "right" to be rude, I will say this - if I was running a business and someone was giving me $40k+ in revenue annually on premium tickets (ie, it's high margin revenue), I would let them treat me rude or however they want, and I'd be laughing all the way to the bank. That's just how I work, and obviously, most people at least here on this forum have a different perspective. I have no idea how much this person paid for this ticket, but we do know they spend a lot of money on premium tickets, so yes, my $2500 is pure speculation, but the profile of GS is that they pay for premium fares, as opposed to most of us upgraders.
#72
Join Date: Nov 2008
Location: USA
Programs: MYOB
Posts: 1,292
While perhaps the GS member doesn't have the "right" to be rude, I will say this - if I was running a business and someone was giving me $40k+ in revenue annually on premium tickets (ie, it's high margin revenue), I would let them treat me rude or however they want, and I'd be laughing all the way to the bank. That's just how I work, and obviously, most people at least here on this forum have a different perspective. I have no idea how much this person paid for this ticket, but we do know they spend a lot of money on premium tickets, so yes, my $2500 is pure speculation, but the profile of GS is that they pay for premium fares, as opposed to most of us upgraders.
Rude behavior is rude behavior, no matter what "station" one has in life, or what they may have paid for a service. DYKWIA is really unacceptable behavior, not matter whether a UA GS, CO PPlat, or someone buying a car, or an ice cream cone. "May I helpt the NEXT person please".
#73
Join Date: Oct 2004
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Originally Posted by ConciergeMike
Originally Posted by sfogate
We treat all F passengers equally- which is what drives the UA Elites bonkers.
This is not to excuse behavior, but rather suggest *every* airline/hotel/business entity will have their share of such customers and point out ridiculousness of characterizing all members of the United group as eager to pigeonhole anyone else for their own ends.
Last edited by J.Edward; Sep 19, 2010 at 5:11 pm
#74
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
Not to nitpick but come 10/1, PPlats and GSs will be high revenue for the new UA by definition. CM -- I'm not sure why you've adopted such bleak view on the general UA elite membership. I doubt any airline has a monopoly on d-bag customers and I worry you're allowing your personal prejudices to overcome your otherwise good judgement.
This is not to excuse behavior, but rather suggest *every* airline/hotel/business entity will have their share of such customers.
This is not to excuse behavior, but rather suggest *every* airline/hotel/business entity will have their share of such customers.
I know I have a bleak view of UA's Elites is because of the RAH RAH speech and by what I read on the UA forum.
#75
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