What are the chances...
May 13, 2010 | 7:08 pm
#1
Original Poster
Join Date: Dec 2006
Location: PHL
Programs: UA 1K, Avis President; Marriott Platinum
Posts: 495
What are the chances...
...that I would not get my luggage on my outgoing or retuning flight? Seriously I thought I was flying US.
EWR-LAX-FAT: 45 minute layover and it didn't make it
FAT-SFO-EWR: 1 Hour layover and it didn't make it
Both hubs being united and the FAT legs were on UA. Isn't a legal connection 35 minutes which should suggest there was enough time for them to transfer?
I requested compensation for my parking($1) at FAT since i needed my stuff for a meeting. It is not about the money but the principle and the inconvenience of going back to the airport at 4AM.
EWR-LAX-FAT: 45 minute layover and it didn't make it
FAT-SFO-EWR: 1 Hour layover and it didn't make it
Both hubs being united and the FAT legs were on UA. Isn't a legal connection 35 minutes which should suggest there was enough time for them to transfer?
I requested compensation for my parking($1) at FAT since i needed my stuff for a meeting. It is not about the money but the principle and the inconvenience of going back to the airport at 4AM.
May 14, 2010 | 12:00 am
#2
Join Date: Jun 2007
Location: SRQ-NYC-DCA
Programs: OnePass Infinite CO MM, PC Charter Lifer SkyMiles GM, MileagePlus
Posts: 1,826
Lesson Learned
NEVER check anything that you can't do without for a few days
or that you can't replace easily (and let them deliver)
or that you can't replace easily (and let them deliver)
May 14, 2010 | 8:15 am
#3
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Under the Liberty Visual to 27L at PHL. Stranger in a strange land - a Devils fan in Flyers country.
Programs: PWP Le Chancelier des Clefs d'Or || Sarcasm, Anti-Stupidity, Obscure References top tier member.
Posts: 24,061
FAT does not have a lost bag guy who drives around to area hotels delivering lost bags?
May 14, 2010 | 8:36 am
#4
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Requesting $1 for parking?
Why didn't you ask for an apology-type voucher since you came in on your own and spared them the courier expense.
I've had good luck with that approach, and I'd rather have a $25 or $50 voucher than a $1 reimbursement.
Why didn't you ask for an apology-type voucher since you came in on your own and spared them the courier expense.
I've had good luck with that approach, and I'd rather have a $25 or $50 voucher than a $1 reimbursement.
May 14, 2010 | 8:53 am
#5
Original Poster
Join Date: Dec 2006
Location: PHL
Programs: UA 1K, Avis President; Marriott Platinum
Posts: 495
I really don't care about a voucher, I am sure they will give me some other kind of credit since I highly doubt they will send me $1. The purpose of the complaint was not for restitution anyway. They need to fix the issue and transfer baggage properly.