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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   What are the chances... (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1085045-what-chances.html)

EddieG May 13, 2010 7:08 pm

What are the chances...
 
...that I would not get my luggage on my outgoing or retuning flight? Seriously I thought I was flying US.

EWR-LAX-FAT: 45 minute layover and it didn't make it
FAT-SFO-EWR: 1 Hour layover and it didn't make it

Both hubs being united and the FAT legs were on UA. Isn't a legal connection 35 minutes which should suggest there was enough time for them to transfer?

I requested compensation for my parking($1) at FAT since i needed my stuff for a meeting. It is not about the money but the principle and the inconvenience of going back to the airport at 4AM.:mad:

CHIC SILBER May 14, 2010 12:00 am

Lesson Learned
 
NEVER check anything that you can't do without for a few days

or that you can't replace easily (and let them deliver)

ConciergeMike May 14, 2010 8:15 am

FAT does not have a lost bag guy who drives around to area hotels delivering lost bags?

channa May 14, 2010 8:36 am

Requesting $1 for parking?

Why didn't you ask for an apology-type voucher since you came in on your own and spared them the courier expense.

I've had good luck with that approach, and I'd rather have a $25 or $50 voucher than a $1 reimbursement.

EddieG May 14, 2010 8:53 am


Originally Posted by ConciergeMike (Post 13956773)
FAT does not have a lost bag guy who drives around to area hotels delivering lost bags?

They used FedEx and I wouldn't get it in time for my meeting.


Originally Posted by channa (Post 13956910)
Requesting $1 for parking?

Why didn't you ask for an apology-type voucher since you came in on your own and spared them the courier expense.

I've had good luck with that approach, and I'd rather have a $25 or $50 voucher than a $1 reimbursement.

I really don't care about a voucher, I am sure they will give me some other kind of credit since I highly doubt they will send me $1. The purpose of the complaint was not for restitution anyway. They need to fix the issue and transfer baggage properly.


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