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Old Feb 16, 2010 | 7:57 am
  #16  
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Originally Posted by Steve GadFly
The catering tour was great....maybe they could replace the sliders with those fantastic mushroom truffle balls?
As much as I would love it, I doubt it, that is a BF item
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Old Feb 16, 2010 | 8:01 am
  #17  
 
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Originally Posted by Steph3n
As much as I would love it, I doubt it, that is a BF item
Yeah....yeah....wishful thinking from someone who flies too much domestic.
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Old Feb 16, 2010 | 8:18 am
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About two years ago I was flying EWR-PBI on a 752 and Chelsea screwed up the catering and accidentally catered the flight as if it were going INTL.

The crew was very late and rushed to get the flight out, thus they elected to fly the flight as catered rather than re-cater for a short haul domestic flight.

I think that both Y and F were happy with their decision. Best domestic flight in a long time.

Dan
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Old Feb 16, 2010 | 8:48 am
  #19  
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Originally Posted by dan1431
About two years ago I was flying EWR-PBI on a 752 and Chelsea screwed up the catering and accidentally catered the flight as if it were going INTL.

The crew was very late and rushed to get the flight out, thus they elected to fly the flight as catered rather than re-cater for a short haul domestic flight.

I think that both Y and F were happy with their decision. Best domestic flight in a long time.

Dan
Did they have enough time to complete the full BF service, and did the crew actually do it BF-style, or just lump everything into one serving?
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Old Feb 16, 2010 | 9:15 am
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The crew was really awesome about it...they served the apps and salad at once and then served the entrees.

Finally they ran through with ice cream sundaes pre-made in the galley.

Dan
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Old Feb 16, 2010 | 9:17 am
  #21  
 
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Back on topic: I had these for the first and last time last night. Wow. When did CO decide to bring back hardtack for long-distance trips? This was a level of bad that CO rarely gets to intentionally.
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Old Feb 16, 2010 | 12:04 pm
  #22  
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Originally Posted by EWR764
Seriously, I think we have this whole 'gourmet slider' trend to blame. Virtually every decent to upscale restaurant I've been to lately has attempted some sort of slider variation... what a cheap cop-out, but they are rarely cheap! Stuffy restaurants where a good, old-fashioned hamburger was far too declasse to ever appear on a menu now seem to have embraced the concept, though I highly doubt CO's sliders are anything reminiscent of (or even resembling) Kobe beef.
Sliders are terrible even when served by some of the best restaurants in Houston. I can just imagine when they were re-heated.
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Old Feb 16, 2010 | 4:13 pm
  #23  
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Originally Posted by Steph3n
FA's don't, chelsea does. they study the trays. Hopefully if everyone returned them all the FAs would not eat it all and skew the results

and I heard it right from the head of ops there. garbology
Ah, the ol' garbology (there's an episode for Dirty Jobs). Hopefully the FA's are not eating leftovers from the PAX trays (yikes) so the results should be sound.

I still think the best way to protest would be to give direct feedback, especially since it is a test. I want my cheese back!!!
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Old Feb 16, 2010 | 4:30 pm
  #24  
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Originally Posted by pptp
I still think the best way to protest would be to give direct feedback, especially since it is a test. I want my cheese back!!!

Once CO establishes a proper feedback channel, sure. Right now, WE CARE will just tell them they paid for transportation, not a meal. What's the point?
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Old Feb 16, 2010 | 4:35 pm
  #25  
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Originally Posted by channa
Once CO establishes a proper feedback channel, sure. Right now, WE CARE will just tell them they paid for transportation, not a meal. What's the point?
If the subject of the feedback is catering, it will be automatically forwarded to that department. WE CARE is kind of a switchboard where all input is categorized and directed to the relevant department.

Department heads value this info and sometimes use it to make changes.
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Old Feb 16, 2010 | 8:06 pm
  #26  
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I saw these for the first time last Thursday night. Here's a picture of them if you've not experienced this meal yet. It wasn't horrible (maybe I was just very hungry) but I prefer the old cheeseburger.

And yes, that is the broccoli cheese soup. Check out the side salad too. It has had some improvement, with the pecans and feta cheese (well, not an improvement in the minds of the cheese haters).

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Old Feb 16, 2010 | 9:01 pm
  #27  
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Had this meal last night. Ate part of one of them... pretty gross. But then, I thought the regular burger in F was gross too. But, having the entree plus soup and salad was nice instead of just soup. I just wish the soups weren't always cream or cheese based.
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Old Feb 16, 2010 | 9:18 pm
  #28  
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The American Airlines cheeseburger in F beats the CO versions hands down. I was beyond impressed with having a cheeseburger (as a "snack"!) with a glass of champagne in AA F on a late night ORD-SEA to position for my SEA-NRT run last Thanksgiving.
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Old Feb 16, 2010 | 9:19 pm
  #29  
 
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I heart the CO cheeseburgers....
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Old Feb 16, 2010 | 9:29 pm
  #30  
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Originally Posted by puddy
Had this meal last night. Ate part of one of them... pretty gross. But then, I thought the regular burger in F was gross too. But, having the entree plus soup and salad was nice instead of just soup. I just wish the soups weren't always cream or cheese based.
Lentil is not cream or cheese, and the shrimp soup is tomato based, so not all of them are cream or cheese.
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