Nov 10, 2016, 5:14 pm
Last edit by: SkiAdcock
IB is asking for input but evidently doesn't want input since it won't make its survey available to all FTers, despite repeated requests to do so or at minimum do a site-wide announcement. However, 'hopefully' it will pay attention to comments on this thread. But no guarantee since it says to do the survey which it doesn't make available to everyone. However, please post - just in case.
How should FlyerTalk improve its mobile experience?
Nov 10, 2016, 1:58 pm
#46
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
Why a mobile app instead of a mobile version of the website?
For me it is simple - navigation. I used to use the mobile app quite a bit and could easily use the phone's menu button, "go back" button, and generally click-around to forum-hop and read different threads. It was much, much easier than the current mobile website. Unlike then, now, I really only visit 2 forums on my phone because of what is bookmarked/cached (and, thus, easy to navigate to).
The mobile app had a lot less space at the top before threads started in a forum...I could click on a thread without scrolling down. Not so with the mobile version of the website.
Is the mobile website terrible? IMHO, no, but, I sure use it a lot less than I used to use the mobile app.
So, the simple question is: Does IB want me to visit FT on a mobile device more than I currently do? If so, an app (or, dramatic improvement to the website) would accomplish that. [Note, I don't think my FT usage from a computer has changed post-app...really just my mobile use has declined, so, an app wouldn't simply eat at my full-website version usage]
For me it is simple - navigation. I used to use the mobile app quite a bit and could easily use the phone's menu button, "go back" button, and generally click-around to forum-hop and read different threads. It was much, much easier than the current mobile website. Unlike then, now, I really only visit 2 forums on my phone because of what is bookmarked/cached (and, thus, easy to navigate to).
The mobile app had a lot less space at the top before threads started in a forum...I could click on a thread without scrolling down. Not so with the mobile version of the website.
Is the mobile website terrible? IMHO, no, but, I sure use it a lot less than I used to use the mobile app.
So, the simple question is: Does IB want me to visit FT on a mobile device more than I currently do? If so, an app (or, dramatic improvement to the website) would accomplish that. [Note, I don't think my FT usage from a computer has changed post-app...really just my mobile use has declined, so, an app wouldn't simply eat at my full-website version usage]
Nov 10, 2016, 5:02 pm
#48
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Chicagoland, IL, USA
Programs: WN CP, Hilton Diamond
Posts: 14,192
And once again today I get switched against my will back to the mobile site when I have clicked over HUNDREDS of times to the full site.
Why in God's name can this not be a permanent attribute of my account?
I NEVER want to use your mobile site.
Why in God's name can this not be a permanent attribute of my account?
I NEVER want to use your mobile site.
Dec 4, 2016, 1:44 pm
#50
FlyerTalk Evangelist
Join Date: Nov 2009
Location: Northeast Kansas | Colorado Native
Programs: Amex Gold/Plat, UA *G, Hyatt Globalist, Marriott LT Gold, NEXUS, TSA Disparager Unobtanium
Posts: 21,606
This continues to be an issue. I am not a fan of the mobile site and hate having to switch back every time I open FT on my iPhone or iPad.
Dec 4, 2016, 3:31 pm
#51
Join Date: Nov 2004
Location: Houston, IAH
Programs: United Global Services,Hilton Diamond, Starwood Platinum, Hyatt Diamond, National Executive Elite
Posts: 449
I use Tapatalk for a number of other forums on my iPad and it's far more then adequate. I would love it if Flyertalk was enabled for it. I think it's fairly easy to do as well
Dec 6, 2016, 1:54 am
#52
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
An option to turn off the mobile site altogether.
The full site is perfectly usable on my phone whereas the mobile site seems to be very limited, especially in the My FlyerTalk page.
Quite often however I find myself annoyingly dumped back into the mobile site.
The full site is perfectly usable on my phone whereas the mobile site seems to be very limited, especially in the My FlyerTalk page.
Quite often however I find myself annoyingly dumped back into the mobile site.
Dec 12, 2016, 4:22 am
#53
Join Date: Oct 2005
Location: TLV now - formerly LAS
Programs: King of Rental Cars, BA Gold, Virgin Gold, AA MM Gold, A3 Gold, SK Gold, Hotel SuperElite
Posts: 7,357
I was targeted for the survey around two months ago. Basically, I find it ridiculous that a large organization such as Internet Brands can not make a simple application for reading a forum. My answers reflected that plus some commentary on how scrolling sucks on the mobile site.
Dec 15, 2016, 3:31 pm
#54
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
Its rare to have an organization (IB) have highly engaged customers (users) who are taking time to give it advice on how to use their product even more, yet IB drags their feet and more and more travel talk moves away to Facebook and other platforms. Sad.
Dec 29, 2016, 2:34 pm
#55
Join Date: May 2011
Location: CMH
Programs: w/+1: AS MVPG; IHG/Marriott Plat; Hilton/BW Diamond; Hertz Prez; SG Silver
Posts: 1,188
I access FT almost exclusively on my phone and wish we could read wikis, or at least see that they exist. Then I at least would know to switch to the desktop version and read it before asking a question that has been addressed in the wiki.
I'd also like the multi-quote feature, but that's a much lower priority.
I'd also like the multi-quote feature, but that's a much lower priority.
Dec 30, 2016, 1:11 pm
#57
Moderator: Hyatt; FlyerTalk Evangelist
Join Date: Jun 2015
Location: WAS
Programs: :rolleyes:, DL DM, Mlife Plat, Caesars Diam, Marriott Tit, UA Gold, Hyatt Glob, invol FT beta tester
Posts: 18,933
But thanks for the new feature regardless!
Jan 15, 2017, 2:30 am
#58
Join Date: Jan 2017
Posts: 11
If you opt in for one of the paid subscription you even get a dedicated app for this forum. so users can get this app for free or buy tapatalk to use more forums in one app. thats then up to the user.
So far I have only good experience with tapatalk...and was shocked that this forum is only as "read only" blog on tapatalk...
Sep 14, 2017, 6:22 pm
#59
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Build an app, allow us to save threads for offline viewing and responding, push notifications for threads as an option, allow us to see other FlyerTalkers who are physically nearby, integrate with Tripit and enable us to see what Flyertalkers will be on our flights.
Fix the bug where threads with a "review" cannot be scrolled left/right in mobile safari using desktop mode.
Fix the bug where threads with a "review" cannot be scrolled left/right in mobile safari using desktop mode.