Feb 22, 2016, 3:57 pm
Last edit by: frudd38
Credit appears on the billing statement for the month the fee/charge hit. It is not an instantaneous credit that you'll see in the account online, it only applies at close of statement.
The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!
Summary of reimbursement options by airline
Please edit the wikipost to add your specific knowledge of airlines.
Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!
Summary of reimbursement options by airline
Please edit the wikipost to add your specific knowledge of airlines.
Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).
Apr 3, 2018, 8:52 am
#481
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Any charge submitted by Delta Airlines will be reimbursed. However, not all Delta giftcard purchases are billed by Delta Airlines. Read the wikipost at the top of this thread in the American Express forum, (summary: do NOT order from a mobile device):
https://www.flyertalk.com/forum/amer...s-dl-only.html
https://www.flyertalk.com/forum/amer...s-dl-only.html
Last edited by mia; Apr 3, 2018 at 9:01 am
Apr 3, 2018, 9:08 am
#482
Join Date: Nov 2009
Location: SE coast USA
Programs: US, AA, AM, BA, HH, SPG, PC, Carlson, Marriott, Choice
Posts: 306
Thanks for the link; I will avoid a mobile purchase! I had read the wiki on this one but was not sure I could do the full $250 because the Amex PRG has to be $50 per or less. However, the extra info on mobile purchases wasn't something I had factored into my plan.^
Apr 3, 2018, 9:49 am
#483
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Jun 9, 2018, 12:12 am
#484
Join Date: Sep 2017
Posts: 120
New data point - purchased a ticket ($260) directly with Air Madagascar's website, $250 credit hit my citi statement.
Jul 5, 2018, 8:26 am
#485
Join Date: Jul 2014
Posts: 244
Guys - quick question. When exactly does that $250 airline credit reset? Any way to verify that on Citi's website like we can on CSR? Thanks!
Jul 5, 2018, 8:56 am
#486
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Aug 20, 2018, 11:30 pm
#488
Join Date: Jun 2013
Location: LAX
Programs: AAdvantage Platinum, Alitalia Freccia Alata
Posts: 213
I’ve noticed that CX or Asia Miles is not on the wiki. I’ve transferred TY points to Asia Miles and just made an award booking using Asia Miles on BA metal, so lots of fuel surcharges and taxes. The charge is pending but currently as “Asia Miles Limited Hong Kong”. No mention of Cathay Pacific as the marketing airline or any ticket number in the charge. My guess is that this willl not be reimbursed because it doesn’t appear as an airline charge, altough I’ll update later for future readers. This will be ironic, given that the charge is for a ticket and Asia Miles is a TY transfer partner.
Aug 29, 2018, 1:25 pm
#489
Join Date: Mar 2003
Location: SC USA
Programs: Delta, AA, Hilton, Priority Club, USAir, American Express Membership Rewards, Ultimate Rew, United
Posts: 503
My annual fee has come due and I was hoping to get a retention offer with Citi. They are not giving out many these day I here. I just realized that we have not used the airline credit this year. If I go in and use it, how long do I have to cancel the card? How does this work with the Citi Prestige? Thanks for any information. I also have 53,000 points I need to use or move.
Aug 29, 2018, 2:07 pm
#490
Join Date: Jun 2017
Location: SEA/NYC/IAD
Programs: UA 1K, Marriott Titanium, Hyatt Explorist
Posts: 1,927
My annual fee has come due and I was hoping to get a retention offer with Citi. They are not giving out many these day I here. I just realized that we have not used the airline credit this year. If I go in and use it, how long do I have to cancel the card? How does this work with the Citi Prestige? Thanks for any information. I also have 53,000 points I need to use or move.
Sep 26, 2018, 10:23 am
#491
Join Date: Jun 2013
Location: LAX
Programs: AAdvantage Platinum, Alitalia Freccia Alata
Posts: 213
I’m unsure how to edit the Wiki, but a new data point: Cathay Pacific’s Asia Miles reward ticket taxes/fees do work for the $250 air credit.
Oct 31, 2018, 5:34 pm
#492
Join Date: Nov 2011
Location: ORD
Programs: status free since 2017
Posts: 2,188
Does the airline credit need to be used within the calendar year or card membership year?
I believe my membership year starts in middle of the year but not sure when does the credit expire. Wouldn't like to lose out on the credit!
Thanks.
Edit - Read the wiki. Crap.
By when should I book the tickets to be on safe side?
I believe my membership year starts in middle of the year but not sure when does the credit expire. Wouldn't like to lose out on the credit!
Thanks.
Edit - Read the wiki. Crap.
By when should I book the tickets to be on safe side?
Last edited by carsnoceans; Oct 31, 2018 at 5:40 pm
Nov 16, 2018, 9:30 am
#493
Join Date: Jun 2013
Location: LAX
Programs: AA EXP
Posts: 946
Does anyone know if using the Prestige to pay for travel via Citi's Thank You travel portal works with the credit? Example: Buying a ticket partially with Thank You pts + $250 charged to the Prestige.
Nov 16, 2018, 11:49 am
#494
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Not reimbursed automatically, because the current benefit requires the purchase to be from an airline, and this purchase will be from a travel agency. You may be able to get reimbursement approved on an exception basis. This problem may disappear in 2019 when the benefit terms change.
Dec 23, 2018, 11:55 am
#495
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
How long does it take for the credit to post after the transaction posts? Do they do it with sweeps every few days, immediately when the transaction posts, or when that transaction's statement closes?