Feb 22, 2016, 3:57 pm
Last edit by: frudd38
Credit appears on the billing statement for the month the fee/charge hit. It is not an instantaneous credit that you'll see in the account online, it only applies at close of statement.
The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!
Summary of reimbursement options by airline
Please edit the wikipost to add your specific knowledge of airlines.
Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
The year your purchase counts against is based on the statement date, not date of purchase. Tickets purchased late in the year, especially in December, will almost certainly count against the benefit in the following calendar year. Do not wait until the end of the calendar year to use your credits!
Summary of reimbursement options by airline
Please edit the wikipost to add your specific knowledge of airlines.
Aer Lingus: Tickets work
Air Asia: Tickets worked booked on airline site.
Air Canada: Tickets (via travel agent) work. Bag fees work
Air France: Award fees work
Alaska Airlines: Tickets work. In-flight food does not. Gift certificates do not.
Allegiant: Tickets work, with effort.
Atlantic Airways: Tickets work.
American Airlines: Gift certificates work. Status challenge payment works. In-flight food works. Tickets Work Baggage Fees at Airport works.
ANA: Award taxes
Avianca: Upgrade fees work.
British Airways: Tickets work.
Cebu Pacific: Tickets and bag fees work.
China Airlines: Tickets work.
Delta: Bag fees work. Tickets work. Gift cards work.
Emirates: Gift shop purchases work.
Etihad: Award taxes/fees work
EVA: Sky Shop
Frontier: Ticketing online works 6/18/17
Hawaiian: Bag fees work.
JetBlue: Bag fees work. Tickets work.
KLM: Tickets work.
Korean Air: Ticket (via travel agent) works.
Lufthansa: Tickets work.
Malaysia Airlines: Tickets Work
Qatar Airways: Tickets work.
Turkish Airlines: Tickets work. Upgrade fees work.
Southwest: Gift certificates work. Award fees work. In-flight meal purchases do not work.
Sun Country: Tickets work.
Thomas Cook Airlines: flight from UK to USA, priced in GBP, worked
United: Gift certificates work. Tickets work.
Virgin Atlantic: taxes+YQ for award ticket worked
Points + Cash booking via TY portal: Yes, after manual request.
Report Citi Prestige Success/Fail $250 airline expense reimbursements (2015-2018).
Feb 12, 2018, 8:38 pm
#466
Join Date: Apr 2007
Posts: 1,857
Interesting DP: I booked a ticket on AS and then immediately canceled in favor of a points redemption on WN. Ended up getting credited for the ticket I canceled (this is all within one statement/billing cycle), so evidently Citi doesn't track refunds against credits. Theoretically one could book $250 in air travel and then immediately refund it, though I don't know if Citi has any means of detecting that you've now gamed the system. I assume you'd only profit if you never intended to use the Citi card for airfare (at all).
Feb 19, 2018, 1:59 pm
#467
Join Date: Aug 2005
Programs: AA LTP, UA, DL, HH, Marriott/SPG
Posts: 585
Anyone know if the $250 credit works when purchasing RyanAir tickets?
Feb 19, 2018, 9:15 pm
#470
Join Date: Jan 2014
Posts: 742
If you have all three cards and are specifically looking to use your $250 prestige credit, you would use the prestige. CSR credit is way easy to use (even uber/tolls) and amex credit cant be used for airlines like ryanair. My response was directed at OP but your point is taken. I have these three as well and for cheaper tickets prefer the 3 hr insurances, 750 UR vs 750 TYP isn’t enough for me to blink at using the prestige (without considering the $250 credit usage). If you have ever used the citi insurance coverage before it might sway you. But of course, ymmv.
Feb 24, 2018, 2:19 pm
#472
Suspended
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
If I book a ticket through one of those momondo discount websites do I get the airline credit?
Does anyone know the answer to a reimbursement when you book one of these discount business class websites
Does anyone know the answer to a reimbursement when you book one of these discount business class websites
Last edited by mia; Feb 25, 2018 at 5:07 pm Reason: Combine consecutive posts
Feb 25, 2018, 5:08 pm
#473
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
If the card transaction is submitted by the agency it will not be reimbursed. If it is submitted by an airline it should be.
Mar 10, 2018, 8:36 pm
#474
Join Date: Mar 2004
Location: Central Texas
Programs: Starwood Gold , HH Gold, Hyatt Gold, Aadvantage, Rapid Rewards CP
Posts: 1,586
Aeroplan purchase = no air credit
I purchased tickets on Aeroplan with a combination of Air Canada miles and cash charged on the Prestige card for the taxes and fees. The cash portion was $159.01 US. It coded as "novelty/souvenir shops". Citi says that they have no information about Aeroplan being anything other than a "novelty/souvenir shops". Even if they did they say, the coding is all that matters. They cannot override the computer on this they say. So no airline credit for me. No 3x points for airline expenses. I did escalate and got a supervisor that gave me 5000 pts for the issue.
I thought I would try to bring it up with Aeroplan. Ha! I could not find anyone interested at their 800 number. Their Twitter team says I need to escalate this with my credit card company and that they have no control over the coding as that is up to the credit card company. I responded that that was not true and they have people that can make sure what coding is used on charges. Anyway thought if someone wanted to try this they would want to know how screwed up this is.
I thought I would try to bring it up with Aeroplan. Ha! I could not find anyone interested at their 800 number. Their Twitter team says I need to escalate this with my credit card company and that they have no control over the coding as that is up to the credit card company. I responded that that was not true and they have people that can make sure what coding is used on charges. Anyway thought if someone wanted to try this they would want to know how screwed up this is.
Mar 10, 2018, 9:29 pm
#475
Join Date: Jan 2014
Posts: 742
I purchased tickets on Aeroplan with a combination of Air Canada miles and cash charged on the Prestige card for the taxes and fees. The cash portion was $159.01 US. It coded as "novelty/souvenir shops". Citi says that they have no information about Aeroplan being anything other than a "novelty/souvenir shops". Even if they did they say, the coding is all that matters. They cannot override the computer on this they say. So no airline credit for me. No 3x points for airline expenses. I did escalate and got a supervisor that gave me 5000 pts for the issue.
I thought I would try to bring it up with Aeroplan. Ha! I could not find anyone interested at their 800 number. Their Twitter team says I need to escalate this with my credit card company and that they have no control over the coding as that is up to the credit card company. I responded that that was not true and they have people that can make sure what coding is used on charges. Anyway thought if someone wanted to try this they would want to know how screwed up this is.
I thought I would try to bring it up with Aeroplan. Ha! I could not find anyone interested at their 800 number. Their Twitter team says I need to escalate this with my credit card company and that they have no control over the coding as that is up to the credit card company. I responded that that was not true and they have people that can make sure what coding is used on charges. Anyway thought if someone wanted to try this they would want to know how screwed up this is.
Mar 11, 2018, 4:59 am
#476
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Aeroplan's card acquirer, the company that processes their card transactions, chooses the merchant classification. In any event, Aeroplan is not an airline, and would not qualify for reimbursement even if classified more accurately.
Last edited by mia; Mar 14, 2018 at 8:01 am
Mar 14, 2018, 7:55 am
#477
Join Date: May 2013
Posts: 378
It shouldn't, as the associated receipt has all the info.
Mar 14, 2018, 10:46 am
#478
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
Any ideas if United still works?
Gift Registry is still down of course.
Gift Registry is still down of course.
Apr 3, 2018, 8:45 am
#480
Join Date: Nov 2009
Location: SE coast USA
Programs: US, AA, AM, BA, HH, SPG, PC, Carlson, Marriott, Choice
Posts: 306
Are there any recent data points on a Delta gift card purchase of $250 with the Prestige generating the credit? Thanks!