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Old Sep 24, 2014, 4:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:



CURRENT PUBLIC OFFER: 50k

"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"

Link A50

Link B50

Link C50

Link D50

Link E50

Link F50

Link G50

PREVIOUS OFFERS


Previous 75k links (NOT WORKING 11/18)


Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75


Landing Page
Application Page (Both pages include the 18 month language).

http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp

Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending

Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.

Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.

Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b: Landing page and Application page
Option 4c: Landing page and Application page

Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link


Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page

6d: Application page

Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts. Application Link Link to application page began dying on 6/1/2015. Now completely dead.



EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
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Citi AA Executive [Late 2014 - 2015]

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Old Sep 23, 2014, 2:03 pm
  #106  
 
Join Date: Apr 2014
Posts: 78
Originally Posted by ninim2200
8-10 weeks is the standard bonus delivery time on all citi cards
+1 I think this is boilerplate, something they 'have to say.' While there have been reports of delays in miles posting, in all 3 of our Exec cars, we had the miles post the exact day the statement with the spending met posted. I believe this is what most have experienced.

Similarly when you SM to cancel the card, the (automatic probably) reply says that the refund of the AF will be posted within the next two billing cycles, but in fact it posts right away, at least in our experience.
chicagoal is offline  
Old Sep 23, 2014, 3:12 pm
  #107  
 
Join Date: Apr 2014
Posts: 18
Largely OT, and maybe discussed in another thread - does anyone have a sense of how many people churn an offer like this Exec offer? A thousand? More? Much more?
timrek is offline  
Old Sep 23, 2014, 3:28 pm
  #108  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by timrek
Largely OT, and maybe discussed in another thread - does anyone have a sense of how many people churn an offer like this Exec offer? A thousand? More? Much more?
487 people.
ninim2200 is offline  
Old Sep 23, 2014, 5:30 pm
  #109  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by ninim2200
The 4th link which is just the application form without landing page is what i used on Saturday and had success, i have used it twice so far with the same bonus(50k) i listed the link in my previous post (9079)


I was never very good at math, but my count of the links in the Wiki is that there are 10 links. Some for apps, and some for landing pages. Only the last two of the app links are still live. What link the "4th link" means is beyond me.

Ignoring landing pages, and only referring to app links:

There is the "be careful" link, followed by my "warning" link.

@ninim2200 I'm assuming you used the "be careful" app link, and not the "warning" app link, right?
Brugge is offline  
Old Sep 23, 2014, 7:37 pm
  #110  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Brugge


I was never very good at math, but my count of the links in the Wiki is that there are 10 links. Some for apps, and some for landing pages. Only the last two of the app links are still live. What link the "4th link" means is beyond me.

Ignoring landing pages, and only referring to app links:

There is the "be careful" link, followed by my "warning" link.

@ninim2200 I'm assuming you used the "be careful" app link, and not the "warning" app link, right?
under the 50k offer there is

1-landing page (aa.com) then 2- application link
3-landing page( citi) then 4- application link

I didn't use what you called "be careful" links, i used #4.
i listed the link in my previous posts, My advice is to create a file, Notepad or word, copy the links from the wiki, add your comments to each so you can always compare whats what. i personally have all the links that work saved in a file, i always check the links and compare whats working and whats new. look at the image below for the link #4 where it says "application link" in blue
[IMG]
[/IMG]

Last edited by ninim2200; Sep 23, 2014 at 10:33 pm
ninim2200 is offline  
Old Sep 23, 2014, 8:57 pm
  #111  
 
Join Date: Sep 2009
Location: IAD
Programs: UA1K; AA EXP
Posts: 164
Completed the 60K miles for $5K spend. AF posted yesterday on statement close. On the statement it indicated that the 60K is reported to AA.

Called today to cancel. I should have waited for the miles to post on AA, so i'm keeping my fingers crossed that the miles actually get posted.

The call was pedastrian, offered 1000 miles for $1K spend in 1 month. Turned down the offer and closed.

Yes, most prior posts said don't trust CSR and don't listen, out of instinct i asked about AF refund, and i was told it will be credited. And yes, i trust all the seasoned MF experts, i should get my AF refund.

Debating if i should do the 50K for $5K spend....
MadeInTaiwan is offline  
Old Sep 23, 2014, 10:07 pm
  #112  
 
Join Date: Feb 2014
Location: YYC, SFO, OAK
Programs: AS MVP 75K, AA Platinum, IHG Platinum, Club Carlson Gold
Posts: 734
Originally Posted by MadeInTaiwan
Completed the 60K miles for $5K spend. AF posted yesterday on statement close. On the statement it indicated that the 60K is reported to AA.

Called today to cancel. I should have waited for the miles to post on AA, so i'm keeping my fingers crossed that the miles actually get posted.

The call was pedastrian, offered 1000 miles for $1K spend in 1 month. Turned down the offer and closed.

Yes, most prior posts said don't trust CSR and don't listen, out of instinct i asked about AF refund, and i was told it will be credited. And yes, i trust all the seasoned MF experts, i should get my AF refund.

Debating if i should do the 50K for $5K spend....
You have 37 days from AF post for a refund, why the rush to cancel before your bonus has even posted? And SM is a much faster way to cancel with no hassle or pushback.
AwardBee is offline  
Old Sep 23, 2014, 10:52 pm
  #113  
 
Join Date: Sep 2009
Location: IAD
Programs: UA1K; AA EXP
Posts: 164
Originally Posted by AwardBee
You have 37 days from AF post for a refund, why the rush to cancel before your bonus has even posted? And SM is a much faster way to cancel with no hassle or pushback.
Just wanted to close the card so I don't have to think about it. Yes, i'm aware of the 37-day rule, but i was so paranoid i was going to forget to cancel.

Good to know SM works.

I went for the 50K for $5K spend. Got the Application Received screen without instant approval, so hopefully I can get it soon before Amazon Payments closes its door.
MadeInTaiwan is offline  
Old Sep 23, 2014, 11:50 pm
  #114  
 
Join Date: Sep 2013
Posts: 39
Originally Posted by MadeInTaiwan
Completed the 60K miles for $5K spend. AF posted yesterday on statement close. On the statement it indicated that the 60K is reported to AA.

Called today to cancel. I should have waited for the miles to post on AA, so i'm keeping my fingers crossed that the miles actually get posted.

The call was pedastrian, offered 1000 miles for $1K spend in 1 month. Turned down the offer and closed.

Yes, most prior posts said don't trust CSR and don't listen, out of instinct i asked about AF refund, and i was told it will be credited. And yes, i trust all the seasoned MF experts, i should get my AF refund.

Debating if i should do the 50K for $5K spend....
If the miles don't appear in your AA account within a few days, you may consider calling Citi Cards and ask to have your Credit Card "reinstated"
seasidesilva is offline  
Old Sep 24, 2014, 6:22 am
  #115  
 
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
Originally Posted by ninim2200
under the 50k offer there is

1-landing page (aa.com) then 2- application link
3-landing page( citi) then 4- application link

I didn't use what you called "be careful" links, i used #4.
i listed the link in my previous posts, My advice is to create a file, Notepad or word, copy the links from the wiki, add your comments to each so you can always compare whats what. i personally have all the links that work saved in a file, i always check the links and compare whats working and whats new. look at the image below for the link #4 where it says "application link" in blue

Thanks for sharing...
I never really clicked on the landing pages, thinking the direct app links were just shortcuts (not realizing the landing pages have separate links)

Last edited by mia; Sep 24, 2014 at 6:54 am Reason: Please do not "quote" images
rgAAFT is offline  
Old Sep 24, 2014, 8:22 am
  #116  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by rgAAFT
Thanks for sharing...
I never really clicked on the landing pages, thinking the direct app links were just shortcuts (not realizing the landing pages have separate links)


Wow, the app page linked from the landing page is totally different from the app page linked in the Wiki. Not only are the URLs different (764/915 vs 674/615) but they are formatted in a totally different manner. The one from the landing page opens to only a space for your name, which when filled in opens the space to input your phone number, etc. The direct app from the Wiki goes to the usual full page that you fill in in whatever order you choose.

So apparently the 18 month exclusion only applies to the app linked from the landing page, and not the app directly linked from the Wiki. Just keeps getting curiouser and curiouser.....

I've edited my warning in the Wiki with the following:

But the app link directly following it goes to a totally different app page, which is reported to be working as usual.

Last edited by Brugge; Sep 24, 2014 at 8:44 am
Brugge is offline  
Old Sep 24, 2014, 9:10 am
  #117  
 
Join Date: Nov 2011
Location: MCI
Posts: 88
Datapoint: Used the link in post 9079 2 days ago. Instantly approved for card #4. Received the approval letter today indicating 50k bonus after 5k.
monkeywrencher is offline  
Old Sep 24, 2014, 10:42 am
  #118  
 
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
Originally Posted by Brugge
Exactly what I would have said, right up to the point where I read the footnote that clearly says you don't qualify for the bonus if you've had the card in the past 18 months. Citi has never had such specific language on an app before.

So you and ninim2200 may be right, and I certainly hope you both are right, but the fact that at least one person applied thru that link, and his approval letter does not say what previous approval letters said, makes me think there is a definite chance Citi has changed their procedures.
But Citi has almost always had "first time card holders only" language, and if you get the card, you get the bonus. Yes, the 18 months I think is new, but I just assume they gave some temporal update to their standard boilerplate on the "first time card holders only" language (and the 18 months seems to be the general standard for when people have been able to get a new card having previously held).

This is Citi-- it will apparently take much more for them to suddenly change their IT process to start denying miles after they give out cards than for them to tweak a few words in their terms or stop the ap before the card is issued.
teammjs is offline  
Old Sep 24, 2014, 11:47 am
  #119  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by monkeywrencher
Datapoint: Used the link in post 9079 2 days ago. Instantly approved for card #4. Received the approval letter today indicating 50k bonus after 5k.
Congrats! I am glad the link is working fine. i will be using it on Friday or Saturday.
ninim2200 is offline  
Old Sep 24, 2014, 11:49 am
  #120  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by teammjs
But Citi has almost always had "first time card holders only" language, and if you get the card, you get the bonus. Yes, the 18 months I think is new, but I just assume they gave some temporal update to their standard boilerplate on the "first time card holders only" language (and the 18 months seems to be the general standard for when people have been able to get a new card having previously held).

This is Citi-- it will apparently take much more for them to suddenly change their IT process to start denying miles after they give out cards than for them to tweak a few words in their terms or stop the ap before the card is issued.
Quite a bit of water under the bridge since I wrote that. We now know that the "new" landing page is the only link that has that language, and the one person we know who used that app got a letter with no promise of bonus miles. Whereas we have yet to hear of anyone who used any of the other three links that got an approval letter without the promise of bonus miles. So no, that's not proof that the bonus won't be awarded, but if I was the person whose letter didn't have that, I'd be thinking long and hard about whether or not to put $5K on a card that said I didn't qualify for any bonus.
Brugge is offline  


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