Sep 24, 2014, 4:20 pm
Last edit by: DenverBrian
The thread was split on September 24, 2014. To review the original thread, click HERE.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
CURRENT PUBLIC OFFER: 50k
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"
Link A50
Link B50
Link C50
Link D50
Link E50
Link F50
Link G50
PREVIOUS OFFERS
Previous 75k links (NOT WORKING 11/18)
Link A75, Link B75, Link C75, Link D75, Link E75, Link F75, Link G75, Link H75, Link I75, Link J75, Link K75
Landing Page Application Page (Both pages include the 18 month language).
http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp
Option 1: Zombie Link with no Landing Page, Several FTers have been using this link with Success. Application Link 50k with 5k spending
Option 2: [note: may be dead or dying as of 3/16/15- check most recent posts in thread] Current Zombie link Application Link 50K for 5K spending, no statement credit.
Option 3: This Link was obtained off of aa.com at one point Bonus is unknown Application Link.
Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
Landing page for New 50K for $5K spending, no statement credit and Application Link
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b:Landing page and Application page
Option 4c: Landing page and Application page
Option 5: Does not have the 18-month language of Option 4, and the application form has the older format (like Option 2 and unlike Option 4).
Landing page for 50K for $5K spending, no statement credit and Application Link
Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6b: Application page
6c: Application page
6d: Application page
Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts.Application Link Link to application page began dying on 6/1/2015. Now completely dead.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a)With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.Recently, Citi has been approving Exec cards but not giving the bonus, e.g. when there has been less than 18 months from the previous application. Therefore, (a) use an application link that does not list the 18-month wait requirement; (b) check the letter you get via UPS to see if it explicitly promises the bonus; if it's in the letter, it will be honored (c) if in doubt, call and ask.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). As of December 2015, authorized users have AC access (but not partner lounge access) even if they are not with the primary card holder.
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
------------------------
For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
CURRENT PUBLIC OFFER: 50k
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months"
Link A50
Link B50
Link C50
Link D50
Link E50
Link F50
Link G50
PREVIOUS OFFERS
Previous 75k links (NOT WORKING 11/18)
Landing Page Application Page (Both pages include the 18 month language).
http://www.aa.com/i18n/AAdvantage/ea...-executive.jsp
Option 4: Citi Website Offer; Application has the following warning
"American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" There are indeed several reports of people who have already had an EXEC card not receiving any signup bonus miles. And no reports of anyone who has had an EXEC before actually getting any signup bonus at all. Do NOT use this link if you have ever had an EXEC card.
The following are identical to Option 4, but the landing pages were working at the time they were entered into this wiki. All landing pages and application pages have the same content but (slightly) different URLs:
Option 4a: Landing page and Application page
Option 4b:
Option 4c: Landing page and Application page
Landing page for 50K for $5K spending, no statement credit and Application Link
Option 6: Artificially generated links; all lead to old-format application pages just like Options 1/2/5, without the "18 months" language found in Option 4 application pages. No landing page ever existed.
There are reports in the thread that applications using 6a/6d were approved but the UPS letter did not mention a bonus, and Citi telephone agents said there would be no bonus. Other reports say that the bonus was stated in the letter.
6a: Application page
6c: Application page
6d: Application page
Option 7:The following link is very similar to Options 1/2/5 and has been found to work without an 18-month restriction. Since it does not originate from a landing page, there is no web page showing the bonus offer. However, the UPS letter confirms a 50K-mile bonus after $5K spend, and many people have reported that the bonuses have appeared in their AAdvantage accounts.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
Credit inquiry history
Some have reported more approval success with no more than 5 or 6 Experian inquiries within the last 6 months. And Citi credit reviewers have told some applicants that too many inquiries is a problem, even with an excellent credit score. Multiple inquiries from other banks seem to be especially problematic, because Citi can't see their current balances as easily. Other applicants have been approved with more inquiries, especially with a long term Citi tenure and a favorable income to debt ratio.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Many people have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded; in practice you have 37 days. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days. Leave a $450 balance and it will be zeroed out.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
- [3/15] 15,000 bonus miles for spending $5k
- $450 Credit for spending $5k for next three statements
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually two days after your statement closing date. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a)
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Citibank Contacts/Resources
- Application status: https://www.accountonline.com/cards/...?screenID=3187
- (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
- (800) 763-9795 – General Personal Application Inquiries with live rep
- (866) 606-2787 – General Application and Account Questions with live rep
- (888) 201-4523 – Application status
- (866) 606-2961 – Reconsideration Line.
- Twitter : @AskCiti. Very powerful tool.
- Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
Information on new authorized user AC lounge access: Citi Authorized User Admirals Club Benefit Terms
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k (as low as 1k on some accounts YYMV)
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...-benefits.html
Citi AA Executive [Late 2014 - 2015]
Sep 20, 2014, 11:43 am
#16
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
did any of you use the new form/application page that citi has for applying for this card. https://www.citicards.com/cards/cred...01&ProspectID=
it seems like city has added a new format for the application of the offer listed on their website, i am just curious if anyone has used this new form when applying. what i don't like about this is the statement listed on the application form" American Airlines AAdvantage® bonus miles not available if you have had a Citi Executive®/AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" i know we have applied in the past and got the bonus i was just curious if anyone has used this one and got the bonus.
it seems like city has added a new format for the application of the offer listed on their website, i am just curious if anyone has used this new form when applying. what i don't like about this is the statement listed on the application form" American Airlines AAdvantage® bonus miles not available if you have had a Citi Executive®/AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" i know we have applied in the past and got the bonus i was just curious if anyone has used this one and got the bonus.
Sep 20, 2014, 2:53 pm
#17
Join Date: Jul 2013
Location: DFW,OVB (Russia)
Programs: AA HH Gold SPG Gold BA
Posts: 1,823
did any of you use the new form/application page that citi has for applying for this card. https://www.citicards.com/cards/cred...01&ProspectID=
it seems like city has added a new format for the application of the offer listed on their website, i am just curious if anyone has used this new form when applying. what i don't like about this is the statement listed on the application form" American Airlines AAdvantage® bonus miles not available if you have had a Citi Executive®/AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" i know we have applied in the past and got the bonus i was just curious if anyone has used this one and got the bonus.
it seems like city has added a new format for the application of the offer listed on their website, i am just curious if anyone has used this new form when applying. what i don't like about this is the statement listed on the application form" American Airlines AAdvantage® bonus miles not available if you have had a Citi Executive®/AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" i know we have applied in the past and got the bonus i was just curious if anyone has used this one and got the bonus.
Sep 20, 2014, 3:13 pm
#18
Join Date: May 2014
Location: SoCal
Posts: 2,164
The link in the wiki is 50k , when i used it in late august i got 50k with 5k spending, i used it again early this morning for my wife and she got approved, we didn't confirm the bonus but i would assume its still the same.
Sep 20, 2014, 3:26 pm
#19
Join Date: May 2014
Location: SoCal
Posts: 2,164
after we had that problem with the aa.com link that was calling for 50k and giving people 30k i went and i added the link to the wiki after i used it and confirmed the bonus; some people said i shouldn't add it since it was available on the citi website, but i thought it was a good idea at the time, and i am glad i did since citi has changed their website to the new application link, the new link might work fine but i am not taking a chance on it yet.
Sep 20, 2014, 9:48 pm
#20
Join Date: Apr 2013
Location: AR
Programs: AA, BA, Alaska Air
Posts: 120
Thank you for the app link, I used it now and got approved instantly. Apparently the landing page link also takes you to the new app link which has the same disclaimer. This was useful.
i agree, i wouldn't use it until I have no other choice. the landing page we have takes you to the new link, our old 50k link is still working.
after we had that problem with the aa.com link that was calling for 50k and giving people 30k i went and i added the link to the wiki after i used it and confirmed the bonus; some people said i shouldn't add it since it was available on the citi website, but i thought it was a good idea at the time, and i am glad i did since citi has changed their website to the new application link, the new link might work fine but i am not taking a chance on it yet.
after we had that problem with the aa.com link that was calling for 50k and giving people 30k i went and i added the link to the wiki after i used it and confirmed the bonus; some people said i shouldn't add it since it was available on the citi website, but i thought it was a good idea at the time, and i am glad i did since citi has changed their website to the new application link, the new link might work fine but i am not taking a chance on it yet.
Sep 21, 2014, 6:18 am
#21
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
so, i was actually just declined (for the fist time) via the chat session for my third citi card. anything I need to say specifically or avoid saying when i call the reconsideration line?
Sep 21, 2014, 8:32 am
#22
Join Date: May 2014
Location: SoCal
Posts: 2,164
did you get a reason why you got declined? just try to have a light conversation with the person and ask for their reconsideration? if your denial is based on 8/65 rule then odds are you won't get approved. if its based on other factors you might have a chance. let us know how it goes. good luck.
Sep 21, 2014, 9:13 am
#23
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
did you get a reason why you got declined? just try to have a light conversation with the person and ask for their reconsideration? if your denial is based on 8/65 rule then odds are you won't get approved. if its based on other factors you might have a chance. let us know how it goes. good luck.
There are also reasons that can be reversed: at credit limit with Citi (move credit from other cards to the new app), at max number of cards Citi is wiling to give you (cancel an old card), etc.
I always start a Recon call by saying "I'm not looking for more credit, I have plenty, I'd be happy to move some of the CL from card ending in XXXX...."
Then they will let you know if that solves the problem, or if it's something else. Some banks keep a record of your calls, and wonder why you called again, and you have to say you have "new information", but Citi doesn't seem to do that. Call at least 3 times, and make note of the name of the CSR, so if you get that person again, just say "sorry, I'm going to have to call back", then hang up long enough for that person to go on to another call. If the CSR goes to a Supervisor and gets a negative response there, you may want to call on a different shift to hopefully get a different supervisor as well as a different CSR.
Sep 21, 2014, 9:15 am
#24
Join Date: May 2014
Location: Central VA/LYH/ROA
Programs: BA, AA, SPG, HLTN, ETC
Posts: 365
i had my first account july 16 and secondat stat of Aug...so today should be past 65 for july 16. i willl give an update afteri call
Sep 21, 2014, 9:20 am
#25
Join Date: May 2014
Location: SoCal
Posts: 2,164
I agree, there are a number of valid reason for a denial that cannot be reversed: 8/65, too many hard pulls in 6 months, too many new accounts issued compared to credit history. Although if its the 8/65 day rule, just wait until the time limit is up, and call Recon then, as the app stays live for several weeks.
There are also reasons that can be reversed: at credit limit with Citi (move credit from other cards to the new app), at max number of cards Citi is wiling to give you (cancel an old card), etc.
I always start a Recon call by saying "I'm not looking for more credit, I have plenty, I'd be happy to move some of the CL from card ending in XXXX...."
Then they will let you know if that solves the problem, or if it's something else. Some banks keep a record of your calls, and wonder why you called again, and you have to say you have "new information", but Citi doesn't seem to do that. Call at least 3 times, and make note of the name of the CSR, so if you get that person again, just say "sorry, I'm going to have to call back", then hang up long enough for that person to go on to another call. If the CSR goes to a Supervisor and gets a negative response there, you may want to call on a different shift to hopefully get a different supervisor as well as a different CSR.
There are also reasons that can be reversed: at credit limit with Citi (move credit from other cards to the new app), at max number of cards Citi is wiling to give you (cancel an old card), etc.
I always start a Recon call by saying "I'm not looking for more credit, I have plenty, I'd be happy to move some of the CL from card ending in XXXX...."
Then they will let you know if that solves the problem, or if it's something else. Some banks keep a record of your calls, and wonder why you called again, and you have to say you have "new information", but Citi doesn't seem to do that. Call at least 3 times, and make note of the name of the CSR, so if you get that person again, just say "sorry, I'm going to have to call back", then hang up long enough for that person to go on to another call. If the CSR goes to a Supervisor and gets a negative response there, you may want to call on a different shift to hopefully get a different supervisor as well as a different CSR.
Sep 21, 2014, 12:37 pm
#26
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
It was too many hard pulls, and more than that too many recently opened accounts, and more that that was the fact that most of those were not with Citi. If it had all been EXEC apps, with most of them closed by then, Citi wouldn't have been worried. But I had 11 HPs in the last 6 months, and actually more new accounts than that. Since I applied for 3 AMEX cards the same day, that only ended up counting as 1 combined pull. So 11 HPs, and 13 new accounts in 6 months.
The CSR especially mentioned the "new accounts". So of course I went right ahead and applied for a B of A Alaska card right after being denied by Citi.
I was approved for that, and then I laid low for almost 4 months with no apps, waiting for most of those HPs to fall off my 6 month record.
In the meantime I went about lowering my CLs with Citi and Chase to whatever the minimum is for each card, keeping just one card each with a large CL in case I need to move it at Recon.
Between the 14 weeks with no apps, my 6 month HPs down to 3, and the CLs lowered by something like $20K, I got an instant approval for a new EXEC on Sept 6 with $15K. And then an instant approval on Sept 20 for an Hilton HHonors 50K points card also with $15K. Then instant approval from Chase for an IHG MC with a similar CL.
First instant approvals from Citi or Chase in over a year.
Sep 21, 2014, 1:09 pm
#27
Join Date: Jan 2014
Posts: 1,269
did any of you use the new form/application page that citi has for applying for this card. https://www.citicards.com/cards/cred...01&ProspectID=
it seems like city has added a new format for the application of the offer listed on their website, i am just curious if anyone has used this new form when applying. what i don't like about this is the statement listed on the application form" American Airlines AAdvantage® bonus miles not available if you have had a Citi Executive®/AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" i know we have applied in the past and got the bonus i was just curious if anyone has used this one and got the bonus.
it seems like city has added a new format for the application of the offer listed on their website, i am just curious if anyone has used this new form when applying. what i don't like about this is the statement listed on the application form" American Airlines AAdvantage® bonus miles not available if you have had a Citi Executive®/AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months" i know we have applied in the past and got the bonus i was just curious if anyone has used this one and got the bonus.
Sep 21, 2014, 1:20 pm
#29
Join Date: Apr 2010
Location: SFO
Programs: OZ *G; HH Diamond;
Posts: 1,644
It was too many hard pulls, and more than that too many recently opened accounts, and more that that was the fact that most of those were not with Citi. If it had all been EXEC apps, with most of them closed by then, Citi wouldn't have been worried. But I had 11 HPs in the last 6 months, and actually more new accounts than that. Since I applied for 3 AMEX cards the same day, that only ended up counting as 1 combined pull. So 11 HPs, and 13 new accounts in 6 months.
The CSR especially mentioned the "new accounts". So of course I went right ahead and applied for a B of A Alaska card right after being denied by Citi.
I was approved for that, and then I laid low for almost 4 months with no apps, waiting for most of those HPs to fall off my 6 month record.
In the meantime I went about lowering my CLs with Citi and Chase to whatever the minimum is for each card, keeping just one card each with a large CL in case I need to move it at Recon.
Between the 14 weeks with no apps, my 6 month HPs down to 3, and the CLs lowered by something like $20K, I got an instant approval for a new EXEC on Sept 6 with $15K. And then an instant approval on Sept 20 for an Hilton HHonors 50K points card also with $15K. Then instant approval from Chase for an IHG MC with a similar CL.
First instant approvals from Citi or Chase in over a year.
Sep 21, 2014, 4:56 pm
#30
Formerly known as FTRox87
Join Date: Sep 2012
Location: TX
Programs: AA/US 1M, AS, BA, CX, EK, EY, JL, KE, LH, NH, OS, QF, QR, TG, UA/CO | *$G
Posts: 1,428
Since I applied for 3 AMEX cards the same day, that only ended up counting as 1 combined pull. So 11 HPs, and 13 new accounts in 6 months.
The CSR especially mentioned the "new accounts". So of course I went right ahead and applied for a B of A Alaska card right after being denied by Citi.
I was approved for that, and then I laid low for almost 4 months with no apps, waiting for most of those HPs to fall off my 6 month record.
The CSR especially mentioned the "new accounts". So of course I went right ahead and applied for a B of A Alaska card right after being denied by Citi.
I was approved for that, and then I laid low for almost 4 months with no apps, waiting for most of those HPs to fall off my 6 month record.
also is this BofA the same one you posted about in the AS forums/you PM'd me about -- the one that got approved for plat plus first and had to fight to get the whole ordeal of getting a visa sig?