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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Jan 24, 2014, 5:20 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.

MOST CURRENT LINKS:

As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.

[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.


The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.

For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001

Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.

Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.

Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.

New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage bonus miles are not available if you have had a Citi Executive / AAdvantage World EliteTM MasterCard opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.


EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.

Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.

Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.

This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.


Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.

Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.

Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:

- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862

Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.

When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.

Please post more experiences about cancelling to avoid the $450 fee


Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.

2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.

2b) Another helpful post discussing timeframe for meeting min spend: 6279

3) Any expectation that Citi will do things that make sense is just plain silly. They won't.

Citibank Contacts/Resources
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 General Personal Application Inquiries with live rep
  • (866) 606-2787 General Application and Account Questions with live rep
  • (888) 201-4523 Application status
  • (866) 606-2961 Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.

For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules

$200 Statement Credit on any purchase:

Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.

Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.

What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.

Direct phone number to Citi Fraud Prevention department: +18664705331

Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668

Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k


Advice to those new to citi American Airlines cards,

If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
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Citi Executive AA MasterCard [October 2013 - September 2014]

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Old Apr 8, 2014, 11:10 am
  #4321  
 
Join Date: Sep 2005
Location: CVG
Programs: AAdvantage, Delta Skymiles, CapOne Venture, Citi ThankYou
Posts: 486
Originally Posted by flyerdude88
My $200 statement credit still hasn't posted so I sent them a SM today and this was the response I got:

"Our records do not indicate you were solicited for the $200.00 statement credit offer you mentioned. Please send a copy of the front and back of the offer you received. Once we receive this information, we will review your account and contact you."

Ummm excuse me what??

The funny thing is I actually intend to keep this card long-term and switch from Chase to Citi since my travel has moved from UA to AA but if they try and pull some semantic crap on me that'll be the end of that idea. Brilliant idea from a long-term CSR perspective, I'm definitely the type of young customer you want to guarantee never comes back to your bank over a $200 statement credit
Citi has many marketing offers. Depends on the link you use. There are offers with no statement credit.
CVG_Kid is offline  
Old Apr 8, 2014, 12:15 pm
  #4322  
 
Join Date: Oct 2006
Location: BUF
Programs: SPG Plt, HHonors Gold, UA Gold, PC Plat, Marriott Gold
Posts: 880
does the annual fee or the statement credit affect the minimum spend at all?

like if i spend $9,551 - would the 100k miles trigger with the $450 fee (putting me over $10k spend).

conversely, if i spend $10,199 - would the $200 credit put my spend at $9,999 and also block me from getting the bonus?
freeloader is offline  
Old Apr 8, 2014, 12:19 pm
  #4323  
 
Join Date: Aug 2010
Posts: 149
Originally Posted by freeloader
does the annual fee or the statement credit affect the minimum spend at all?

like if i spend $9,551 - would the 100k miles trigger with the $450 fee (putting me over $10k spend).

conversely, if i spend $10,199 - would the $200 credit put my spend at $9,999 and also block me from getting the bonus?
You need to hit $10k in actual purchases, ignoring the $450 annual fee as well as the $200 credit.
mberlew is offline  
Old Apr 8, 2014, 1:43 pm
  #4324  
 
Join Date: Jul 2011
Posts: 153
Hello, reading the wiki I'm a bit confused. It says that the 100k is only for new customers, but it also says that the card can be churned. Does it mean I can't churn 2x100, but I can churn 100 + 75 + 75 + 75.... (assuming I wait long enough in between applications)?
nyold is offline  
Old Apr 8, 2014, 1:45 pm
  #4325  
 
Join Date: Jan 2013
Posts: 340
Originally Posted by nyold
Hello, reading the wiki I'm a bit confused. It says that the 100k is only for new customers, but it also says that the card can be churned. Does it mean I can't churn 2x100, but I can churn 100 + 75 + 75 + 75.... (assuming I wait long enough in between applications)?
You could do n*100k
ericliujian is offline  
Old Apr 8, 2014, 3:09 pm
  #4326  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Originally Posted by nyold
Hello, reading the wiki I'm a bit confused. It says that the 100k is only for new customers, but it also says that the card can be churned. Does it mean I can't churn 2x100, but I can churn 100 + 75 + 75 + 75.... (assuming I wait long enough in between applications)?
You can get as many of this card as you want, at least as long as you respect the 8/65 day rules, and don't have too many inquiries on the CB that Citi checks your CR on.

Citi uses two wordings on T/C: "new accounts only" simply means you cannot call up about a card you got 4 months ago and request recent upgrades to the bonus. "not open to those who already have this card, or have had it recently" means you cannot churn it short term.

This card has the former language, so YES, you can churn it.
Brugge is offline  
Old Apr 8, 2014, 3:29 pm
  #4327  
 
Join Date: Jan 2014
Posts: 27
Has anyone had their miles taken back after closing the account? Using VR cards, I was able to "spend" 10K in the first month. I was going to close the card so I do not have to pay my annual fee but I did not want to lose my miles.

I did try to search and got a database error.
spenny is offline  
Old Apr 8, 2014, 3:35 pm
  #4328  
 
Join Date: Jan 2014
Posts: 224
Originally Posted by spenny
Has anyone had their miles taken back after closing the account? Using VR cards, I was able to "spend" 10K in the first month. I was going to close the card so I do not have to pay my annual fee but I did not want to lose my miles.

I did try to search and got a database error.
You're fine and your miles are safe. Congratulations on your 100K.
traveler9020 is offline  
Old Apr 8, 2014, 3:54 pm
  #4329  
 
Join Date: Jan 2014
Posts: 27
Originally Posted by traveler9020
You're fine and your miles are safe. Congratulations on your 100K.
Thanks. I've been reading through 35 pages so far and I've only come across one mention of this. It was a post that warned against it but it sounded more like someone that didn't want people to do it(in case Citi started caring).
spenny is offline  
Old Apr 8, 2014, 3:59 pm
  #4330  
 
Join Date: Jul 2013
Posts: 1,036
Originally Posted by mberlew
You need to hit $10k in actual purchases, ignoring the $450 annual fee as well as the $200 credit.
Actually your wrong. I spent $10,024 and got the bonus. The $200 statement credit does not count against you.
ibleed0range is offline  
Old Apr 8, 2014, 4:10 pm
  #4331  
 
Join Date: Jan 2014
Posts: 27
Originally Posted by ibleed0range
Actually your wrong. I spent $10,024 and got the bonus. The $200 statement credit does not count against you.
Actually he is right.

He was referring to the fact that neither the Af or credit makes a difference on the 10k.

Other person was wondering if they could spend 9550 or if the needed to actually spend $10,200.
spenny is offline  
Old Apr 8, 2014, 4:16 pm
  #4332  
 
Join Date: Feb 2007
Posts: 647
I am on my 2nd card - spend almost completed..

The 65 day rule - is it based on when it was approved or when the card was activated or something else?
kingrat is offline  
Old Apr 8, 2014, 4:20 pm
  #4333  
 
Join Date: Jan 2013
Posts: 340
Originally Posted by kingrat
I am on my 2nd card - spend almost completed..

The 65 day rule - is it based on when it was approved or when the card was activated or something else?
approved
ericliujian is offline  
Old Apr 8, 2014, 5:12 pm
  #4334  
 
Join Date: Oct 2011
Posts: 4,166
Citi isn't going to be too happy when they suddenly have thousands of AA card members canceling them in spite of AA's major deval overnight. AA doesn't care though, Doug Parker is a soulless ....... of a man.
Superorb is offline  
Old Apr 8, 2014, 5:28 pm
  #4335  
 
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Make Sure You Know About Todays AA Devaluation

Before you apply for this card, or another one as the case may be, make sure you know about todays devaluation. If you are planning to use your miles for an economy award to the Caribbean, you are in luck. If you were hoping to use them to fly Bus or FC to Europe or Asia, you are SOL.

You may still want this card, but you should know it has just gone thru the worst devaluation of any "loyalty" program in history before you invest your time and money.
Brugge is offline  


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