Jan 24, 2014, 5:20 pm
Last edit by: mia
The thread was split on September 24, 2014 for technical reasons. This version of the Wikipost is frozen as of that date. Please click HERE to read the newer posts and the most current Wikipost.
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For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
The landing page asks for a first and last name but the application loads with or without the landing page. This is a CHIP and Signature card. If you go through the landing page, please use any referral code given to you by an AC rep.
For alternate 100K links, see Post #6084. https://www.citicards.com/cards/acq/...&screenID=3001
Many thanks to lobo411 - Citi AA Executive Personal Mastercard, 75,000 miles after $7500 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $100 in statement credits. $450 annual fee, not waived. No landing page. This is a CHIP and Signature card. Bonus confirmed in posts 136 and 142. Still working: There is also a public version of this offer Citi AA Mastercard, 75,000 miles, Landing page available here. HT Belllaaa.
Many thanks to cerealmarketer - Citi AA Executive Personal Mastercard, 60,000 miles after $5k spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests. $450 annual fee, not waived. Landing page available here. This is a CHIP and Signature card. Landing page for 60K for $5K, with $100 statement credit and application.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Admiral Club Access: You do not need to be flying AA that particular day of travel. (Ex: you're flying DL on the day of travel...you could still enter the AC lounge, even though you're not on an AA flight that day.) Beware, though, that individual lounges have individual rules (see the link below). Alternate rules usually come w/ Qantas lounges, not AA lounges. Furthermore, AC access "comes with" US Air access (19 locations). An authorized user does not have AC access unless they are with the primary card holder. The authorized user's card will have the "Admiral Club" language omitted from the back of their card.
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
-----------------------------------
For questions NOT related to the application process - such as experiences using benefits - refer to the AA forum thread on this card: AA Citibank Executive / AAdvantage World Elite MasterCard (Master Thread)
Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer for some Citi cards. [B]We do not know, and Citi has not indicated, how long these offers will last. Citi has left other offers alive for over a year beyond the 'apply by' date in the past. These links could be here all year or gone tomorrow. If the application loads, it is good, based on past Citi applications that survived past the landing page expiration, regardless of any posted or advertised 'apply by' date.
MOST CURRENT LINKS:
As of 8/19/14, the 60K+ links are no longer working, and give the following error:
A system error has caused a delay in processing your application. Please try again later.
[This link stopped working for a few days in July but seems to be working again] Many thanks to LM225 - Citi AA Executive Personal Mastercard, 100,000 miles after $10,000 spend in 3 months, Admirals Club access for cardholder and family or cardholder and two guests, up to $200 in statement credits. $450 annual fee, not waived. Landing page no longer loads as of 6/24.
Current 50K public offer: (Be carefull this link is showing as 30k in citi system, use other link for 50k) Landing page for 50K for $5K spending, no statement credit and application.
New 50k offer:
Landing page for New 50K for $5K spending, no statement credit - Application Link WARNING: This landing page contains the following in the Footnotes: "American Airlines AAdvantage® bonus miles are not available if you have had a Citi Executive® / AAdvantage® World EliteTM MasterCard® opened or closed in the past 18 months." But the app link directly following it goes to a totally different app page, which is reported to be working as usual.
EXPEDITED SHIPPING
While reconsideration/application reps do not seem to be aware of this, these cards are expedited and usually arrive 1-2 days after approval.The CSR will not take a request to expedite the card.
Who is eligible for this card? Anyone as long as you can be approved for the minimum $5K credit line, subject to the standard Citi rules of 1 Citi app or card of any kind per 8 days and 2 Citi cards or apps of any kind per 65 days. It is always advisable to wait 65 days from any type of Citi denial before applying for another Citi card. Many have reported getting approved for this card in spite of having several open AA cards over the past year as well as having previously had this card.
Not sure about the 8 and 65 day rules? If your most recent application for any Citi card is less than click here - 8 days ago, you need to wait. Also, if your previous (second-to-last) Citi application is less than click here - 65 days ago, you need to wait. These are not rules published or known by Citi CSRs but rather based on thousands of Citi card applications and datapoints across several threads.
This card can be churned. Recent datapoints concerning multiple Executive cards include posts 917, 1059 and starting at 1365. For in-depth datapoints and advice on churning Citi cards, read and study the extensive wiki posts in the HH thread and the AA Plat/gold thread. Click the plus on the right hand side of the wiki if you do not see the wiki text. Datapoints for bonus points posting on multiple cards include post 2579.
Getting around the $450 annual fee: Some have been able to meet the spending requirement before the first statement posts and then cancel and have the fee refunded after the miles post. Details and datapoints include starting at post 74. T&C state that the card must be cancelled within 30 days of the fee posting to get it refunded. Potential problems with this plans include a very short (1 week or less) first "month" as well as delays in miles posting which have been reported by several FTers here http://www.flyertalk.com/forum/credi...ost-first.html. YMMV. If paying $250-$450 for a year's access to Admirals Clubs and the 60K-100K miles is a deal breaker, this card may not be for you.
Once you cancel the card (within the 37 day window of AF posting) the refund will post on the account between 1-3 business days.
Retention Bonus Offers: User have been offered the following retention bonus offers when calling to cancel the card:
- 5,000 points + $100 credit with $1,500 spend per month for 3 months 5333
- 2 additional club member passes 6862
- 1,000 bonus miles each month for 16 month, min $1k spend/month 6862
Already a member? If you already purchased an AC membership (for example, using the credit from Amex Plat) and apply and are approved for this card, AA will refund you the pro-rated AF from any time left on your membership.
When do miles post? Usually a few days after your statement closes. In some cases your statement will show the correct miles earned but will show 0 miles reported to AA. In this case see this thread.
Please post more experiences about cancelling to avoid the $450 fee
Helpful points from post #3794 and others, especially for those new to Citi:
1) Citi CSRs are clueless, so disregard everything they say that seems to contradict anything you have read on F/T. And take everything else with a big grain of salt. I was told 3 times VERY CLEARLY "You will not got your annual fee refunded" while I was cancelling, but I did get it.
2a) With Citi, if you are approved for a card, and meet the minimum spend requirement, you will get the bonus listed for the offer you applied for. Every time ! Unlike Chase or AMEX, who will send you a card, wait for you to pay the fee and spend, and then say "sorry, you don't qualify for a bonus". If Citi doesn't intend to give you the bonus, they will just deny your app. They won't even do a pull, they will just instantly deny your app. If they send you the card, and you meet the spend on time, you will get the bonus. My attorney insists I add "that could change tomorrow", but from the Big Bang thru today, that has always been true.
2b) Another helpful post discussing timeframe for meeting min spend: 6279
3) Any expectation that Citi will do things that make sense is just plain silly. They won't.
Citibank Contacts/Resources
- Application status: https://www.accountonline.com/cards/...?screenID=3187
- (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
- (800) 763-9795 – General Personal Application Inquiries with live rep
- (866) 606-2787 – General Application and Account Questions with live rep
- (888) 201-4523 – Application status
- (866) 606-2961 – Reconsideration Line.
- Twitter : @AskCiti. Very powerful tool.
- Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117
For reference, an AC lounge list: http://www.aa.com/i18n/travelInforma...#admirals-club
For questions and discussions on lounge access: Help Desk: Lounge Access and Lounge Access Rules
$200 Statement Credit on any purchase:
Multiple datapoints within this thread as well as multiple confirmations from CSRs say that the $200 statement credit is for any purchase.
Also, please note that these cards do not include the 10% miles rebate offered by some other Citi AA products.
What about the EQM? AA tracks your miles earned on Executive card(s) and adds 10K Elite Qualifying Miles to your EQM balance once you earn 40,000 miles during a calendar year on Executive card(s). Any number of Executive cards can add up to the 40K, and you cannot earn more than 10K EQM each year. No redeemable miles are added, and this is of no consequence or value unless you will also earn at least 15K additional EQM in a given year by flying and 10K will bump you up to the next status level.
Direct phone number to Citi Fraud Prevention department: +18664705331
Concierge service enrollment (allows for electronic requests). Concierge number is +18778812668
Here are the minimum credit limit required amounts in order to keep an account open (for purposes of new card applications and reconsiderations)
Citi Amex 1k (likely citi gold as well)
Citi Visa signature/world MasterCard 3k
Citi World elite Mastercards (including exec) 5k
Advice to those new to citi American Airlines cards,
If you are just starting out please apply and use the lower level citi AA card for a while before moving on to this thread and card. This will help you in the long run in more ways than one. Most of us here have opened and used lower level AA cards before moving on to this thread and card
Also,
Check out this thread
http://www.flyertalk.com/forum/citi-...ost-first.html
Citi Executive AA MasterCard [October 2013 - September 2014]
Mar 26, 2014, 1:27 pm
#3661
Join Date: Jun 2008
Location: ORD
Posts: 1,844
Thanks.
Last edited by zznoname; Jun 3, 2014 at 9:04 am
Mar 26, 2014, 1:50 pm
#3662
Join Date: Oct 2010
Location: New York
Programs: United, AA, Jetblue
Posts: 114
[Churning Question] Citi AAdvantage 100K
Hi everyone,
Very quick question.
I have recently took advantage (no pun intended, haha) of the 50K AAvantage Platinum, then 30k AAvantage Gold. I know via the forums that you are typically able to churn these cards every 18 months from Citi.
However, I saw the 100k offer. Could I also take advantage of this offer then re-churn again 18 months later?
The Gold and Platinum cards look identical - as a good form of best practices should I write down when the card was opened then mark 18 months later to re-open it? I'm just so confused with all three of these cards
I'm just a bit confused. I would really appreciate if anyone could clear this up for me. Thanks!
Very quick question.
I have recently took advantage (no pun intended, haha) of the 50K AAvantage Platinum, then 30k AAvantage Gold. I know via the forums that you are typically able to churn these cards every 18 months from Citi.
However, I saw the 100k offer. Could I also take advantage of this offer then re-churn again 18 months later?
The Gold and Platinum cards look identical - as a good form of best practices should I write down when the card was opened then mark 18 months later to re-open it? I'm just so confused with all three of these cards
I'm just a bit confused. I would really appreciate if anyone could clear this up for me. Thanks!
Last edited by firsttimeflying; Mar 26, 2014 at 2:01 pm Reason: grammar
Mar 26, 2014, 2:01 pm
#3663
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
The 100k AA Exec offer is unique in that it does not appear to be subject to the 12-18 month churning rule for Citi AA cards, just the general Citi AA application rules (i.e. no more than 2 apps in 8 days, no more than 3 in 65 days).
Yes, record keeping is highly recommended.
Yes, record keeping is highly recommended.
Mar 26, 2014, 2:02 pm
#3664
Join Date: Oct 2010
Location: New York
Programs: United, AA, Jetblue
Posts: 114
The 100k AA Exec offer is unique in that it does not appear to be subject to the 12-18 month churning rule for Citi AA cards, just the general Citi AA application rules (i.e. no more than 2 apps in 8 days, no more than 3 in 65 days).
Yes, record keeping is highly recommended.
Yes, record keeping is highly recommended.
Mar 26, 2014, 2:08 pm
#3665
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
correct, as long as it follows the 8/65 rule, you're fine. Citi has been handing these cards out like candy.
Mar 26, 2014, 2:10 pm
#3666
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
what have you been saying to the rep? Just that you want to cancel it? Or you're thinking of canceling it? I plan on doing this today to see what offers I get. Miles posted last night and today is my 30th day so I should be good.
sorry for the dumb question of what to say to the rep to cancel it, but I've never canceled a card so I don't know if you're supposed to just say you're gonna cancel it and they'll offer it to you or if you have to ask if there are any retention offers off the get-go.
also, what number have you been calling to get retention offers?
sorry for the dumb question of what to say to the rep to cancel it, but I've never canceled a card so I don't know if you're supposed to just say you're gonna cancel it and they'll offer it to you or if you have to ask if there are any retention offers off the get-go.
also, what number have you been calling to get retention offers?
Last edited by maddie5218; Mar 26, 2014 at 2:23 pm
Mar 26, 2014, 2:18 pm
#3667
Join Date: Jun 2011
Location: NYC
Posts: 61
After being declined the AF refund via SM, I called...and the rep said that I qualify for the refund..It was my 37th day when I called. So the bottom line if you are within 30 to 37 days and can't get the AF refunded via SM, call them.
now I just need to get my miles posted on my 2nd card... Statement said miles earned 110k, transferred to AA:0 ... Was promised by Citi that it would take a week to post...1 week gone by..no miles yet...
now I just need to get my miles posted on my 2nd card... Statement said miles earned 110k, transferred to AA:0 ... Was promised by Citi that it would take a week to post...1 week gone by..no miles yet...
Mar 26, 2014, 2:34 pm
#3668
Suspended
Join Date: Jul 2007
Location: PHL
Posts: 10,060
FlightNurse, did you close & get your AF refund on your 1st & 2nd card?
Mar 26, 2014, 3:06 pm
#3669
Join Date: Mar 2014
Posts: 329
You can change your statement closing date online by yourself, as long as you are more than 4 business days away from your payment due date.
Log in to your account, click Account Management on the top (accounts, payments and transfers, ... acct management).
Find "Change Payment Due Date". You may use ctrl+f to search some keywords. Then you will find couple of possible options.
Changing payment due date will automatically change your statement closing date, which is about 4 days later than payment due date.
If you are close, for example 2 days to your payment due date, you cannot change the date at all. Even if you call a rep, or using online chat.
I hope this reply could conclude all the questions regarding changing statement closing date. (Can this be added to FAQ?
)
Log in to your account, click Account Management on the top (accounts, payments and transfers, ... acct management).
Find "Change Payment Due Date". You may use ctrl+f to search some keywords. Then you will find couple of possible options.
Changing payment due date will automatically change your statement closing date, which is about 4 days later than payment due date.
If you are close, for example 2 days to your payment due date, you cannot change the date at all. Even if you call a rep, or using online chat.
I hope this reply could conclude all the questions regarding changing statement closing date. (Can this be added to FAQ?
)
Mar 26, 2014, 3:14 pm
#3670
Join Date: Jan 2014
Location: LAX/BUR
Posts: 525
Haha, just called to get a retention offer, was offered the same as everybody: 5,000 miles + $100 statement credit for 1.5k spend each month for the next 3 months and I was happy to accept that.
The funny part was the guy who was helping me was asking if the card was a good card and how the lounges were because he was thinking of getting the card himself
The funny part was the guy who was helping me was asking if the card was a good card and how the lounges were because he was thinking of getting the card himself
Mar 26, 2014, 3:38 pm
#3671
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Just an FYI-- This did not work for me. My payment due date isn't until mid April. I tried different browsers and nothing worked. When I click the drop down box for choosing a new date, nothing happens. No options appear etc. I tried for 3 cards and none of them could be changed. The third card was just received today in the mail and activated and I can't even change this card's due date (again, it's due in mid April.) This 3rd card is not mine, it's my partner's. I am only doing that 2 and that's it. He's doing just the 1.
Mar 26, 2014, 3:43 pm
#3672
Join Date: May 2013
Posts: 315
After being declined the AF refund via SM, I called...and the rep said that I qualify for the refund..It was my 37th day when I called. So the bottom line if you are within 30 to 37 days and can't get the AF refunded via SM, call them.
now I just need to get my miles posted on my 2nd card... Statement said miles earned 110k, transferred to AA:0 ... Was promised by Citi that it would take a week to post...1 week gone by..no miles yet...
now I just need to get my miles posted on my 2nd card... Statement said miles earned 110k, transferred to AA:0 ... Was promised by Citi that it would take a week to post...1 week gone by..no miles yet...
Mar 26, 2014, 3:45 pm
#3673
Join Date: Sep 2013
Programs: AA Lifetime Gold
Posts: 3,677
Haha, just called to get a retention offer, was offered the same as everybody: 5,000 miles + $100 statement credit for 1.5k spend each month for the next 3 months and I was happy to accept that.
The funny part was the guy who was helping me was asking if the card was a good card and how the lounges were because he was thinking of getting the card himself
The funny part was the guy who was helping me was asking if the card was a good card and how the lounges were because he was thinking of getting the card himself
Had you already met the full $10K spend?
And then the question you asked but no one answered: Did you ask for a retention offer outright, or just say you wanted to cancel and the CSR made you the offer?
Mar 26, 2014, 4:08 pm
#3674
Join Date: Apr 2012
Location: Michigan
Programs: Hyatt Globalist
Posts: 503
My wife and I have an AA flight on Fri AM/Mon AM booked through BA. Does this card give us a free checked bag since it's AA metal, or did booking through BA kill that option? TIA!
Mar 26, 2014, 5:07 pm
#3675
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Go to manage my reservation at aa.com and change or add the FF# to your AA number, and you will be all set.