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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Sep 21, 2013, 8:10 pm
  #2851  
 
Join Date: Aug 2013
Posts: 23
Originally Posted by toothfilla
Applied for the citi aa business card a couple days ago and got the further review needed.
I called the recon line today and they said it is undergoing normal processing and they don't need any further info at this time.
I received the personal aa card two week ago and waited the recommended time before applying.
The business card is for my legit business (dental practice).
Should I just wait it out or should I call again in a few days?
Was approved on the 17th for 20k w/o any further info being requested.
I was approved for personal 20k limit first week of September.
toothfilla is offline  
Old Sep 21, 2013, 8:20 pm
  #2852  
 
Join Date: Oct 2012
Posts: 225
Citi AA credit cards. Best offers now 50k. [Read wikipost first]

Wife received targeted biz offer in mail. Her last biz card was closed more than a year ago. Applied and denied "card is only for first time cardholders"
mensday is offline  
Old Sep 21, 2013, 8:25 pm
  #2853  
 
Join Date: Sep 2013
Posts: 6
So the links above still work for the 50k miles cards, but people are saying that don't give out those cards anymore?

So if I apply for a card using the above links, how many miles will I get?

Or should I just apply for the 35k card? I called citi, that is the only one they seem to have right now.
grandnexus is offline  
Old Sep 21, 2013, 8:53 pm
  #2854  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by grandnexus
So the links above still work for the 50k miles cards, but people are saying that don't give out those cards anymore?

So if I apply for a card using the above links, how many miles will I get?

Or should I just apply for the 35k card? I called citi, that is the only one they seem to have right now.
Welcome to Flyertalk! The links work fine, you get 50K miles for spending 3000 within 3 months of applying. Prior to August 25, you could get more than one of these cards (and bonuses) within a short time. Now it seems you have to wait about 2 years after your last successful personal AA card application to get another.
KennyBSAT is offline  
Old Sep 21, 2013, 8:57 pm
  #2855  
 
Join Date: Sep 2013
Posts: 6
Originally Posted by ;
Welcome to Flyertalk! The links work fine, you get 50K miles for spending 3000 within 3 months of applying. Prior to August 25, you could get more than one of these cards (and bonuses) within a short time. Now it seems you have to wait about 2 years after your last successful personal AA card application to get another.
Ahhh ...., I got an AA Advantage card on April 30th of 2012 (gold level, or normal level, whatever).

You saying I can't apply for any card at all?
grandnexus is offline  
Old Sep 21, 2013, 9:05 pm
  #2856  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by grandnexus
Ahhh ...., I got an AA Advantage card on April 30th of 2012 (gold level, or normal level, whatever).

You saying I can't apply for any card at all?
Citi is not consistent on when they will give you another card. It could be as soon as 12 months after your last one or as long as 26 months. I think your chances would be better in November after more than 18 months have passed, but you may be eligible now. If you don't have many other recent applications for credit, that may help your chances as you are more likely to get instant approval. There is no need to close the old card regardless.
KennyBSAT is offline  
Old Sep 21, 2013, 9:58 pm
  #2857  
 
Join Date: Sep 2013
Posts: 6
Badda bing badda boom, I got approved instantly for a 50k card.
grandnexus is offline  
Old Sep 21, 2013, 11:18 pm
  #2858  
 
Join Date: Aug 2006
Posts: 756
Originally Posted by mensday
Wife received targeted biz offer in mail. Her last biz card was closed more than a year ago. Applied and denied "card is only for first time cardholders"

Sure it was a biz card and not a personal card as biz cards are generally churn able?
sharka is offline  
Old Sep 21, 2013, 11:41 pm
  #2859  
 
Join Date: Mar 2011
Location: USA
Programs: All of em...
Posts: 1,265
Originally Posted by RJ5929
Data Point:
Applied for AA Visa Platinum in July, got the bonus in August
Same AA for Wife in July got the bonus in August
After 8 days, applied for another Visa for my wife, for the form 4506-t request, provided the details and mailed the form (regretted it later, since we filed jointly). Out of nowhere, my wife got a letter from IRS, saying we filled the form wrong and they could not provide transcripts to IRS and at the same time Citi approved my wife's card yesterday . When called to activate they confirmed the 50,000 bonus. Glad with the way it ended up.
That's great news! I just got my 4506-t form sent in for an app in Aug for one of the several AA cards I nabbed this year. This gives me hope of being able to get the bonus assuming they like my tax return. Thanks for the data point.
x712xdamx is offline  
Old Sep 22, 2013, 12:59 am
  #2860  
Moderator: Chase Ultimate Rewards
 
Join Date: Apr 2005
Location: SFO
Programs: UA 2P, MR LT Plat, IHG Plat, BW Dia, HH Au, Avis PC
Posts: 5,456
Originally Posted by mensday
Wife received targeted biz offer in mail. Her last biz card was closed more than a year ago. Applied and denied "card is only for first time cardholders"
There were posts last year about people having problems because there are two accounts associated with each business card - the card account itself and a separate account for the overall business relationship that contains that card.

Some people had to call in and explicitly close one of those "relationship" type accounts, even though they had already canceled all card accounts.

Search for posts from user Happy in the old AA cards thread (linked in the Wiki). I think she was the one who figured out the problem.
MDtR-Chicago is offline  
Old Sep 22, 2013, 5:47 am
  #2861  
 
Join Date: Jan 2009
Location: Texas
Programs: AA, USAir
Posts: 228
away5

Applied for my wife using 1st link Visa - went to step 5, no chat box. Clicked on status link on email couple days later and voila - approved

Applied Friday for myself - 1st link continued to show error so used 2nd link for a MC. Went to Step 5, chat box came up, had to move around credit line and was approved. Was on chat for 30 min+ as rep said she needed an extra signature to sign off. Not sure what this meant. Had 3 other cards with Citi and moved $3k from one of the cards to make new cc limit $10,500.

Here is my question -
I have a mail offer for 50k miles using away5.citicards.com ; however it does contain the language for new applicants only. I'm assuming if one of us applied for this offer, we would be denied due to the new rules. I am only asking because the away5 link is different from the 4 links listed in the wiki...

Thanks
Jim
jimbaum is offline  
Old Sep 22, 2013, 7:46 am
  #2862  
 
Join Date: Jan 2013
Posts: 845
how do we supposed to treat the 12-26 range when applying? Is it just a shot in the dark after 12 months and if denied the clock resets?..Even waiting 18 months, quite a let down if denied and have to wait another 2 years.
theplayer is offline  
Old Sep 22, 2013, 7:56 am
  #2863  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by theplayer
how do we supposed to treat the 12-26 range when applying? Is it just a shot in the dark after 12 months and if denied the clock resets?..Even waiting 18 months, quite a let down if denied and have to wait another 2 years.
A denied application may reset the 65 day clock between applications, but not the ~12-26 month clock between cards. If you can go for business cards until close to 2 years, that is probably the safest bet.
KennyBSAT is offline  
Old Sep 22, 2013, 8:27 am
  #2864  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Originally Posted by theplayer
how do we supposed to treat the 12-26 range when applying? Is it just a shot in the dark after 12 months and if denied the clock resets?..Even waiting 18 months, quite a let down if denied and have to wait another 2 years.
You need to understand that there are different Citi clocks and they work differently.

The 12-26 month clock is since your last approved application. It is not reset by denials, only by approvals. (And since it since your last approved application, it doesn't matter whether you've cancelled or not.)

The other, much shorter clocks, which apply to all Citi cards (not just AA personal) are:

1. No more than 2 apps (successful or denied) in any 65 day period.

2. No less than 8 days between apps.

So, for the 12 to 26 month clock, you can apply at 12, 14, 16, 18, 20, 22, 24, and finally 26 months if you wish, if you are applying for not much else! But each of those applications will generate one hard pull (at one or two bureaus), so trying for this every two months just because impatient will limit how many other (not AA, not necessarily Citi) credit cards you can apply for.

Not a clock, but Citi wll also reject you if you have about 7 hard pulls within the last 6 months. So if you applied at 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, and finally 26 months, you couldn't apply for any other credit, since you'd be right at the 6 hard pulls per 6 months limit just from all these attempts alone!

So you have to somehow balance your impatience against the downside of hard pulls (inquiries) cluttering up your credit report the more often you do it. But only you can decide your own balance...
sdsearch is offline  
Old Sep 22, 2013, 10:34 am
  #2865  
 
Join Date: Jan 2013
Posts: 845
thanks for the clarification guys..much appreciated
theplayer is offline  


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