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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Sep 17, 2013, 11:01 am
  #2791  
 
Join Date: Mar 2007
Location: San Diego
Programs: UA Lifetime PE, Hilton Dia, WN CP, Hyatt Plat
Posts: 293
Originally Posted by IkeEsq
FWIW, I think it is harder to get a first card with a legitimate business than with a sole proprietorship, at least it was for me with Chase.
I agree. I own 100% of a sub-chapter S corp established in 1998. There are over fifty employees and revenue is in mid seven figures. It's very profitable. However, they acted as if I was making the whole thing up with question after question. I had to fax in a number of docs to prove I wasn't lying. My personal FICO is 805 and I have single digit credit utilization. I almost gave up but stuck with it and in the end, they approved me.

Last edited by pinguy; Sep 17, 2013 at 11:13 am
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Old Sep 17, 2013, 11:16 am
  #2792  
 
Join Date: Jan 2013
Posts: 845
Originally Posted by pinguy
I agree. I own 100% of a sub-chapter S corp established in 1998. There are over fifty employees and revenue is in mid seven figures. It's very profitable. However, they acted as if I was making the whole thing up with question after question. I had to fax in a number of docs to prove I wasn't lying. My personal FICO is 805 and I have single digit credit utilization. I almost gave up but stuck with it and in the end, they approved me.
that is strange...I have a legit business..LLC, profitable, but just 2 employees and both my wife and I had no trouble each getting Southwest business cards and Ink cards.
theplayer is offline  
Old Sep 17, 2013, 11:32 am
  #2793  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by pinguy
I agree. I own 100% of a sub-chapter S corp established in 1998. There are over fifty employees and revenue is in mid seven figures. It's very profitable. However, they acted as if I was making the whole thing up with question after question. I had to fax in a number of docs to prove I wasn't lying. My personal FICO is 805 and I have single digit credit utilization. I almost gave up but stuck with it and in the end, they approved me.
Next time do sole prop and do 0 revenue/0 years in business. They seem to approve those more often. I have a sole prop with ~200k revenue and only myself as an employee and I was instantly approved for a high limit Citi Aadvantage Biz card. Had to call to answer a million questions for Chase though.
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Old Sep 17, 2013, 12:57 pm
  #2794  
 
Join Date: Feb 2013
Location: PHL, maybe EWR
Programs: Plat IHG, Marriott Rewards Silver, CSP, Ink Bold, USDM, *Wood Gold, AA, Club Carl
Posts: 285
Is there a trigger for the 4506-T request?
Is it related to how much open credit you have with Citi?
Or is it random?

Originally Posted by FlightNurse
just a FYI, back on Aug 8th I applied for another Citi AA card, in the application process you go through steps, once I submitted the applications on line, the third screen states I was approved, however the forth screen didn't give me the option to set the account up. So I figured I would have to call the recon line. When I checked my e-mail I got the standard "we are giving your application a good over, this can take 24 hours, and there was a link to check on it." So I didn't worry too much, however, after three days, I called and was told I need to send them an IRS form, On around 8-16 I got the iRS form, filled it out and and e-mailed it back to them. I waited, and a week later I called, I was informed that what I e-mailed them was my citi bank statement (not too sure how I did that) so I resent the IRS form on 9-1. I just called the Recon line to find out what is the deal... The CSR I got was really short with me and I was informed that the IRS hasn't return the documents they have requested. I can't believe how long this is taking.
vodkashine is offline  
Old Sep 17, 2013, 2:18 pm
  #2795  
 
Join Date: Oct 2011
Posts: 4,166
So according to the Wiki it's Ok to close a 3 month old Business card and apply for another one immediately provided it's been 95 days since approval of the now closed Biz card? Citi doesn't mind you closing the card so quickly? Would it be better to apply for another Biz card while keeping the first open or are there too many reports of people not getting Biz card #2 with card #1 still open?
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Old Sep 17, 2013, 2:59 pm
  #2796  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by Superorb
So according to the Wiki it's Ok to close a 3 month old Business card and apply for another one immediately provided it's been 95 days since approval of the now closed Biz card? Citi doesn't mind you closing the card so quickly? Would it be better to apply for another Biz card while keeping the first open or are there too many reports of people not getting Biz card #2 with card #1 still open?
The consensus seems to be to close first card and then apply for second. My wife and I have not had any problems with having 2-3 open at a time but enough people have that it seems wise to close them first if possible.
IkeEsq is offline  
Old Sep 17, 2013, 3:15 pm
  #2797  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by pricesquire
So the Citi Hilton can still be churned like the AA card could be churned pre 8/25?
Yes (if you mean the no-annual-fee version that comes with bonus points), but there's a separate thread for that:

http://www.flyertalk.com/forum/credi...nors-visa.html


There is no one who has ever reported on FlyerTalk as to whether they were able to churn the Citi Hilton Reserve card:

http://www.flyertalk.com/forum/credi...erve-card.html

for an extra 2 free weekend night certs (with 1 year expiration), by paying an extra (unwaivable) $95 annual fee. People keep asking, but no one seems to want to be the guinea pig!
sdsearch is offline  
Old Sep 17, 2013, 6:29 pm
  #2798  
 
Join Date: Jan 2005
Posts: 154
I have the details elsewhere, so I can't confirm, but I think I signed up for https://www.citicards.com/cards/acq/...&screenID=3001 (the 50K visa link w/ no landing page) - it was the only 50K back in August or so before the 50K MC w/ landing page joined it.

I'm wondering if anyone else applied for that card & has gotten bonus miles yet? Or knows how long AA tends to take before awarding bonus miles.
kitkatft is offline  
Old Sep 17, 2013, 6:34 pm
  #2799  
 
Join Date: Oct 2011
Posts: 4,166
Originally Posted by IkeEsq
The consensus seems to be to close first card and then apply for second. My wife and I have not had any problems with having 2-3 open at a time but enough people have that it seems wise to close them first if possible.
Hmm... I've never been declined by Citi and I've currently got 4 personal and 1 biz card from them with a very high limit. I wonder if they'll let me open another biz card without closing the first.
Superorb is offline  
Old Sep 17, 2013, 6:36 pm
  #2800  
 
Join Date: Feb 2013
Location: San Antonio
Programs: AS MVP
Posts: 2,276
Originally Posted by kitkatft

I'm wondering if anyone else applied for that card & has gotten bonus miles yet? Or knows how long AA tends to take before awarding bonus miles.
Check the wiki. Lots of us have, posted throughout the thread. Your bonus miles will post within 2 days of the credit card statement on which you meet the spending requirement.
KennyBSAT is offline  
Old Sep 17, 2013, 7:25 pm
  #2801  
 
Join Date: Sep 2013
Posts: 16
Originally Posted by IkeEsq
Call reconsideration and find out what the problem is.

My wife and I have gotten 8 business cards between us with 0 revenue and 0/1 years in business. In-and-of-itself, low revenue/new business won't kill the app.
Ugh...kinda leery of doing that...
Not really sure how to reply to their grilling

since I got denied for the busi card, does that mean the 90day no-reapply rule applies to me?

i'm also confused about this rule:
•Only 1 Citi application of any kind per week (8 days to be safe).
•No more than 2 Citi applications of any kind in 60 days (65 days to be safe).

i obviously broke it since i applied for business, got denied, then within 15min applied for personal, got approved

Last edited by slowman; Sep 17, 2013 at 8:53 pm
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Old Sep 18, 2013, 2:39 am
  #2802  
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Join Date: Feb 2005
Location: PHX & AGP
Programs: AA Lifetime PLT, Bonvoy Lifetime Titanium, Hilton Gold
Posts: 11,457
Originally Posted by vodkashine
Is there a trigger for the 4506-T request?
Is it related to how much open credit you have with Citi?
Or is it random?
All good questions, and I can't answer them, when I questioned the CSR she became "short" with me in her answers. I just have to sit back and play the waiting game.
FlightNurse is offline  
Old Sep 18, 2013, 6:56 am
  #2803  
 
Join Date: Apr 2011
Posts: 2,055
Originally Posted by slowman
Ugh...kinda leery of doing that...
Not really sure how to reply to their grilling

since I got denied for the busi card, does that mean the 90day no-reapply rule applies to me?
Well, best case, you convince them to give you the card and 50K AA miles. Worst case, they don't, which is where you are now anyway. I never got grilled by Citi but am always ready to simply explain that I started a small business on the side and for tax purposes want to keep all expenditures for that business separate. Then explain briefly what my business is if necessary.

Originally Posted by slowman
i'm also confused about this rule:
•Only 1 Citi application of any kind per week (8 days to be safe).
•No more than 2 Citi applications of any kind in 60 days (65 days to be safe).

i obviously broke it since i applied for business, got denied, then within 15min applied for personal, got approved
A few people over the last few months have been successful in applying for two cards same day or one day apart but a lot of people have gotten the "multiple applications for credit" ding.
IkeEsq is offline  
Old Sep 18, 2013, 8:50 am
  #2804  
 
Join Date: Mar 2013
Location: Jackson, WY
Posts: 543
I have a tip for 'real' business owners out there. I get my spouse a card too for the business. Makes it easier than making a business up. I'm sure 75% in our situation thought of it already, but just in case you didn't. I've done it half a dozen times.
Mbcijim10 is offline  
Old Sep 18, 2013, 10:28 am
  #2805  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by vodkashine
Is there a trigger for the 4506-T request?
Is it related to how much open credit you have with Citi?
Or is it random?
It's nothing that simple. So while it's probably not random behind the scenes, you might as well treat as if it's random, given that we'll probably never figure out the real pattern.

I was given a goofy reason that I had "recently cancelled a couple cards". But I think (but this is just a guess) that the realer reason may have been that this was the second (but why not the first?) card app with Citi where I had used a newer significantly higher income amount (that matched my 2012 tax form), while previously for years I had been using a "stale" lower income amount (just for consistency).
sdsearch is offline  


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