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Citi AA credit cards, except Executive. (2013-2014)

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Old Jun 13, 2013, 2:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: mia
This wiki is no longer being maintained/updated.

See the new thread & wiki at http://www.flyertalk.com/forum/citi-...24-months.html.

* * *


SEE NEW THREAD - 50K AA Cards


As of Sunday August 25, 2013:
Reports indicate personal cards can no longer be rapidly churned.

Click HERE to review the previous thread on this topic.

Recommended Application Procedure:
Clear cache and cookies prior to applying or use an incognito or private browsing session to apply. Opening multiple different apps in different windows or tabs or failing to clear cookies/cache has resulted in people receiving a lesser offer.

For information on the Executive version of this card, with $450 annual fee, not waived, see: Up to 100k miles Citi Executive AAdvantage offers

MOST CURRENT 50K LINKS:

Citi Personal and Business:50K miles & two Admirals Club one-day passes after $3000 spend in 3 months, $95 fee waived first year.

Citi AA Platinum Personal Mastercard, 50,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here. This is a CHIP and Signature card.

Landing page for 50K Business and Personal MC requires $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business and Personal MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to the following application pages:
Landing page for 50K Business MC after $3K spend in 3 months. $95 annual fee, waived first year. This page leads to this application page.

OTHER PERSONAL CARDS

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.

Citi Platinum Select Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year.

Citi Gold Mastercard. 25,000 miles after $750 spend in 3 months. $50 annual fee, waived first year. Landing page available here

If you are already a Citigold customer, read this post from the Miles Professor about another 50K offer from your branch office for the American Airlines credit card.

OTHER BUSINESS CARDS

Citi Business MasterCard. 40,000 miles after $3k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 35,000 miles after $1.5k spend in 3 months.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Landing page available here.

Citi Business Mastercard. 30,000 miles after $1k spend in 3 months. $95 annual fee, waived first year. Up to $100 statement credit for AA purchases. Landing page available here.


Citibank Contacts/Resources (Please add the others that you know)
  • Application status: https://www.accountonline.com/cards/...?screenID=3187
  • (800) 695-5171 – Personal Application Status and Reconsideration Line with live rep
  • (800) 763-9795 – General Personal Application Inquiries with live rep
  • (800) 645-7240 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (800) 288-4653 – Business Application Status and Reconsideration Line, dial option 3 then option 1 for application status
  • (866) 606-2787 – General Application and Account Questions with live rep
  • (888) 201-4523 – Application status
  • (866) 606-2961 – Reconsideration Line.
  • Twitter : @AskCiti. Very powerful tool.
  • Executive Office - useful for getting a more empowered agent for reconsideration purposes: CitiBank Executive Review Department, P.O. Box 6000, Sioux Falls, SD 57117

FAQ
  1. Are these AA cards churnable?
  2. What are the most current time-restriction rules in applying for all Citi cards?
  3. Do I need to close existing cards before applying?
  4. When should I close existing Citi accounts?
  5. Can I apply for a business card if I don’t have a business?
  6. Can I buy Visa gift cards to meet my minimum spend?
  7. Do I get 10% back when redeeming miles for awards?
  8. Do I have to use my own AAdvantage number on applications?
  9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
  10. When will my bonus miles post?
  11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
  12. Can I cancel a card using secure messaging?
  13. I activated the card online and got a message about this card replacing an old card. What does that mean?
  14. Which credit bureau does Citi pull and can I force them to use a different one?

1. Are these AA cards churnable?
Yes and No. The general rules are:
  • Personal AA cards: As of August 25, 2013 all linked personal AA cards in this thread can be churned only after Citi decides that you are no longer an existing cardmember. This usually occurs between 12 and 26 months after your last successful AA personal card approval of any type including AA Executive card(s). If you want both a Platinum card and an Executive AA card and are eligible under the 12-26 month rule, get the Platinum card first or the Executive card will restart the clock. Although it is not a hard-and-fast rule, 18 months after previous approval is the most common. YMMV. You do not need to cancel old personal cards.
    • Note: You cannot circumvent this rule by applying for a card type different from your previous Citi AA card. If your last personal AA card was a Visa, the waiting period for your next personal AA card will be the same regardless of whether you apply for a Visa, MC, or Amex.

  • Business AA cards: have been churnable repeatedly by some people without restriction other than the general Citi application rules. Apply once every 91-95 days. For unknown reasons, some other people have been unable to churn business cards at all. Also, some (but not all) people need to completely cancel their previous business card (ie, cancel both the card account and the associated master account) before they can apply for another business card.

    Note: If you encounter difficulty in obtaining a Citi AA business card after holding one before, it may because of the unusual way Citi sets up business accounts. The business account per se has its own master number; like a standard MC/Visa, this master account number is 16 digits. In addition, each card on the account has its own 16-digit card number. Each of these numbers, including the number for the primary cardholder, is different from the master account number.

    Sometimes, when you call to close your card account, all the card numbers are canceled but the master account remains open. When this happens, subsequent applications for a business card may encounter difficulty. Online, there should be a dropdown of accounts under your business login; the number that match your card number is your card account, the number that does not match your card number is your master account. When cancelling, ask to cancel both accounts, giving the last 4 digts of each (as shown in that dropdown).


2. What are the most current time-restriction rules in applying for all Citi cards?
  • Only 1 Citi application of any kind per week (8 days to be safe).
  • No more than 2 Citi applications of any kind in 60 days (65 days to be safe).
  • No more than 1 Citi business application in 90 days (95 to be safe). This does not override the rules above.

While the day limits are a little flexible by a few days either way and YMMV, the rules themselves are not flexible. Note: In applying the rules above, count all Citi applications, including denials and/or applications for non-AA cards.

Mixed type Example:
Day 1 60K HHonors Visa
Day 9 or later 50K Personal Platinum Visa
Day 66 or later 50K Business #1
Day 74 or later 60K Executive
Day 161 or later 50K Business #2
18 Months, 74 days or later 50K Personal Platinum Visa

Not sure what day you applied? The date is written year, month, day in the application number: 201402280000 means you applied on Feb 28, 2014


3. Do I need to close existing cards before applying?
No. There is no requirement that you close previous personal accounts. People have reported having 4 or more of the exact same card. However, many people have reported problems getting AA Business cards if they have an open Business account.


4. When should I close existing Citi accounts?
This is a matter of personal preference. Citi cards can be closed immediately after receiving a bonus and paying off the balance. There are no verifiable reports of Citi clawing back miles (exception - miles were clawed back for returned merchandise around November 2011).

Reasons to keep accounts open:
  • Having large credit lines improves your utilization percentage.
  • Maintaining old cards improves average age of cards.
  • Credit lines can be moved from old cards to new cards.
  • Anecdotal evidence suggests that Citi counts the credit lines of recently-closed accounts for 3-6 months against your total available credit.
  • You can receive retention offers once every 6 months per card. See this thread for details on the latest retention offers.

Reasons to close accounts:
  • Having a large amount of available credit with Citi will eventually reduce your chances of instant approval. Your application will automatically be reviewed if your CL's total 75K or more. This may also result in a large disparity between existing account CL's and new CL's, such as 20K, 20K and 1K for a new card, as an example.
  • There is little incentive to pay an annual fee if it is not waived.
  • The annual fee on Business cards is rarely waived.
  • Having a large number of open Citi cards will show up on your credit report and may affect non-Citi applications as well as the overall age of your accounts.


5. Can I apply for a business card if I don’t have a business?
Anyone can apply for a business card. You do not need a registered business with an EIN. If you do not have a business with an EIN or with bills/accounts in the business name, you can apply using your name as the business. The three possibilities are that: 1. You could be approved unconditionally, 2. You could be asked to fax a couple of bills or accounts (water, electricity, gas, cable, or phone bills, bank accounts, etc.) in the name of the business to Citi, or 3. You could be required to fill out and send a 4506-T tax form. Whatever you do do not make up income etc. about the business. Plenty of people have been issued cards for businesses with $0 annual revenue, 1-5 employees, and 0 years in business.


6. Can I buy Visa gift cards to meet my minimum spend?
Purchases from banks are almost always coded as a cash advance regardless of what they are for. Purchases from stores, e.g. CVS, are almost always coded as a purchase.
If you are concerned about it, it’s recommended to send a secure message Citi and have them set your Cash Advance limit to zero. Phone CSRs often say they can not do this.


7. Do I get 10% back when redeeming miles for awards?
It depends. First, the rebate program (which began in April 2012) applies only to holders of these cards:
  • Citi Platinum Select AAdvantage Visa Signature
  • Citi Platinum Select AAdvantage World MasterCard
  • Citi Platinum Select AAdvantage World Elite MasterCard
  • Citi Select AAdvantage American Express
It does not apply to the Citi Gold World MasterCard, Citi Executive products, or some of the Citi Business cards.

Also, the maximum rebate for any cardholder in a single calendar year is 10,000 miles. Having more than one qualifying Citi AA card will not allow you to receive a larger rebate; the restriction applies per AAdvantage account.

For more on the 10% rebate benefit, see Citi 10% miles back / rebate for reward redemption.


8. Do I have to use my own AAdvantage number on applications?
Yes. The name on the card application must match the name on the AAdvantage account. You cannot apply for multiple cards for different people and use the same AAdvantage account number. AA does not care or even know how many Citi accounts you have so there is no harm in having your AAdvantage account number associated with multiple cards in your name. If you forget to add your AAdvantage account number to your application, an AAdvantage account in your name will be created and can later be merged with your existing account by calling AA.


9. There is nothing on the application page stating the bonus miles. How do I know what I will be getting?
You need to have faith in the people here if you want to maximize your miles. The people on this board constantly apply for these cards and report back what they are told are the benefits and what they actually receive. The way Citi works is that if you are approved for a card, you will get the bonus associated with the link you applied under as long as you make the minimum spend. It does not matter if you already had the card or anything else. If you are approved - then you get the bonus. The two exceptions to this are: 1. If you fail to clear your cache and accidentally load a cached application, you get the miles associated with that application and 2. Some people have recently succeeded in 'bumping the bonus' by contacting Citi and requesting a match to a 50K offer after applying for a 40K card. If you don't feel like trusting in the experiences of others, then apply for an offer with a landing page.


10. When will my bonus miles post?
Two working days after the date of the statement containing the charge that takes you across the spend threshold. It posts overnight, it'll be there when you check your AAdvantage account in the morning.


11. I met the minimum spend. Why does my statement say "Miles Reported to AA: 0"?
No one knows exactly why this is happening to some people (Citi blames AA, AA blames Citi, and both blame the merger). It supposedly has something to do with the time it takes them to properly link your AAdvantage number to your card. There are two ways to deal with this:
  • Wait 1-2 statement periods, and see if the points post on their own. Per Citi, it can take this long for the accounts to link.
  • Call AA (1-800-882-8880) and open a case about it. Most people have had their miles post within 2 weeks of doing this.

For ongoing discussion, see Some AA Citi Card miles not transferred to AAdvantage accounts [Q3 2013 - Q1 2014]


12. Can I cancel a card using secure messaging?
Yes, assuming you have set up the credit card in your Citi account. Quick and easy.


13. I activated the card online and got a message about this card replacing an old card. What does that mean?
When activating cards online, Citi normally displays the text:

"This account replaces your old account, which is now closed. Statements for your old account will be available for up to 6 months. Your current account summary and unbilled transactions are now listed under your new account number."
This is normal and is supposed to be displayed when activating a replacement card but it seems to display even when activating a brand new card. This is nothing to worry about.


14. Which credit bureau does Citi pull and can I force them to use a different one?
Citi appears to use Experian most frequently, followed by Equifax. For some people they pull both. It depends on where you are located. You can check the Credit Boards database to see where card issuers have pulled recently.

For the most part, freezing Experian, or another bureau, will not cause Citi to pull a different bureau. They will almost certainly require you to unfreeze the bureau they wish to pull or deny your application. Some people have been successful providing the PIN but others have not. Mostly, freezing a credit bureau in an attempt to force Citi to pull a different one seems to waste time, money, and effort for little result. But YMMV.

For one person's experiences with various card issuers, check here.


For rules and info on any offers that include Admirals club passes or statement credits, see here.
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Citi AA credit cards, except Executive. (2013-2014)

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Old Aug 17, 2013, 9:37 pm
  #1876  
 
Join Date: Oct 2012
Posts: 37
Originally Posted by JohnnyGraz
I currently have 7 EX hard pulls in the last 6 months and 12 in the last two years. I was approved for the Citi AA Plat card 3 days ago. Should i go for a second card on day 8 or is going into another app with 7 recent pulls a bit pushing it?
You should do it, Citi has been very easy with approvals.
chookshook is offline  
Old Aug 17, 2013, 11:27 pm
  #1877  
 
Join Date: Aug 2006
Posts: 756
Originally Posted by PaulMSN
You should call to cancel the card and see if you can get an offsetting credit. Then the spending limit will be available for transfer to your next card, and you can always cancel the card later if you wish.
Can you clarify this ? as I have a card I wanted to cancel. Also did the SM and called rep but turned down for credit line transfer to my existing cards. They said can't be done to existing cards, only transfer to a new card and application. Not sure how I can preserve the $18000 credit line I have with the card if I want to cancel it?
sharka is offline  
Old Aug 17, 2013, 11:46 pm
  #1878  
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Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
Originally Posted by sharka
Can you clarify this ? as I have a card I wanted to cancel. Also did the SM and called rep but turned down for credit line transfer to my existing cards. They said can't be done to existing cards, only transfer to a new card and application. Not sure how I can preserve the $18000 credit line I have with the card if I want to cancel it?
Call them to cancel and see if they offer enough to persuade you not to. If they do, keep the card and it will be available for a credit line transfer the next time you apply for a new Citi card.

In my experience, they usually offer enough to offset the fee, although sometimes they require a certain number of purchases in a specified time period. I've even been offered statement credits that exceeded the fee before, although rarely.
PaulMSN is offline  
Old Aug 18, 2013, 12:18 am
  #1879  
 
Join Date: Jun 2011
Posts: 692
I applied and was instant approved on August 7th and August 16th

When can I apply again? 65 days from August 7th to be safe?
compddd is offline  
Old Aug 18, 2013, 7:02 am
  #1880  
 
Join Date: Jul 2012
Location: STL
Programs: Hyatt Platinum, Hilton Gold
Posts: 521
Originally Posted by compddd
I applied and was instant approved on August 7th and August 16th

When can I apply again? 65 days from August 7th to be safe?
It is my understanding it should be at a minimum 8 days after your first Citi approval. However, after the 2nd card, you should wait about 65 days.
doss1 is offline  
Old Aug 18, 2013, 8:05 am
  #1881  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by JohnnyGraz
I currently have 7 EX hard pulls in the last 6 months and 12 in the last two years. I was approved for the Citi AA Plat card 3 days ago. Should i go for a second card on day 8 or is going into another app with 7 recent pulls a bit pushing it?
Does the count of 7 include the pull for the app 3 days ago? If so, you may still be within the limit (but the exact limit varies from one person to another), but you are probably right at the very edge (a typical Citi denial in the past has been "no more than 7 inquiries in the past 6 months"). If it will actually be 8 pulls by 8 day 8, that sure sounds like pushing it. (And remember, a failure will just add to your count of pulls, making it even harder to succeed later on!)
sdsearch is offline  
Old Aug 18, 2013, 8:09 am
  #1882  
FlyerTalk Evangelist
 
Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by sharka
Can you clarify this ? as I have a card I wanted to cancel. Also did the SM and called rep but turned down for credit line transfer to my existing cards. They said can't be done to existing cards, only transfer to a new card and application. Not sure how I can preserve the $18000 credit line I have with the card if I want to cancel it?
The only way to do it is it in this order:

1. Keep the $18000 card for now.

2. Apply for the new card.

3. If you don't get instantly approved, then on the call (or chat) to do the approval, ask to have as much as possible of that $18000 transferred to the new card.

4. Cancel the old card (which hopefully has much less than $18000 on it at this point) separately, afterwards.

If step 1 would require you to pay an annual fee, well, then what PaulMSN was referring to was trying for a retention offer. See this thread for much more about that:

http://www.flyertalk.com/forum/credi...all-cards.html
sdsearch is offline  
Old Aug 18, 2013, 8:15 am
  #1883  
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Join Date: Jan 2005
Location: home = LAX
Posts: 25,934
Originally Posted by chookshook
You should do it, Citi has been very easy with approvals.
Only if you stay within the rules! And one of the rules is a limit on the number of inquiries in the past 6 months! Violate that limit (which varies a bit from person to person), and it'll stop being so "very easy" very quickly!!!

It's very easy to be denied by Citi every time. Just keep applying for Citi cards every 3 days, and (after your first one), you're guaranteed to be denied every single time!!! (Because that's doing it that often is violating a couple other rules!)

Last edited by sdsearch; Aug 19, 2013 at 10:51 am Reason: grammar/spelling
sdsearch is offline  
Old Aug 18, 2013, 8:25 am
  #1884  
 
Join Date: Jul 2011
Posts: 64
Cant find the previous discussion about this. Could someone guide me to those posts? My wife's 2 cards closed on the same day but only one 50k got transferred to Citi . One seems to be lost in lala land.
whynotnow is offline  
Old Aug 18, 2013, 8:49 am
  #1885  
 
Join Date: Jul 2004
Location: DFW
Posts: 411
Data points

(Previously had Citi AA Visa & AMEX accounts - cancelled in 2011)
Nov 2012 - approved for Citi AA MasterCard (offered as part of new mortgage)
Dec 2012 - approved for Citi AA Visa
Feb 2013 - approved for Citi Business Visa
8/10/13 - approved for Citi AA Visa (same day I discovered this wiki/thread)
8/18/13 - approve for Citi AA Visa

Thanks for all the information posted here - it is extremely helpful.
ghostboy is offline  
Old Aug 18, 2013, 9:28 am
  #1886  
 
Join Date: Jul 2013
Location: RDU
Programs: AA, SWA
Posts: 13
Newbie Mistake

I applied for my first Citi AA Visa personal card on 7/26 & my second one today. Both times I used the link in the Wiki. The CSR confirmed the sign-up bonus for me.

Unfortunately, I learned a lesson the hard way during my app today. I knew I was at my credit limit for Citi, so I closed an old account on 8/6 before the AF was due. I thought that would free up credit for the new card. Nope. They said I was at my max credit limit and could only transfer credit from my open accounts. The credit line from my old card simply disappeared & they wouldn't give it back. It worked out okay in the end, but it would have been a lot easier if I had kept the old card open, applied for the new card, & transferred the credit before closing the account.

I researched this online before closing my old account & got conflicting information. Some people said to leave the old account open & others said it didn't matter. I took a risk & chose the wrong option. I'm posting this info so other newbies won't make the same mistake.
nocturna is offline  
Old Aug 18, 2013, 9:42 am
  #1887  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Originally Posted by Blackshag
First time posting with my experience. I always read every part of the threads and they usually answer my questions!
Either way, with all of our cards we will have accumulated 380K since Jan/Feb. Wow is all I can say.
Hoping to contribute more to FT in the future! Thanks to all those that work on the Wiki's and give data points, much appreciated!!

Welcome to Flyertalk. I'm sure you will make many meaningful contributions around here and congrats on your terrific start.
StartinSanDiego is offline  
Old Aug 18, 2013, 9:51 am
  #1888  
Moderator: Travel Buzz
 
Join Date: Aug 2012
Location: Sunny San Diego
Posts: 3,099
Originally Posted by nocturna

Unfortunately, I learned a lesson the hard way during my app today.

I researched this online before closing my old account & got conflicting information. Some people said to leave the old account open & others said it didn't matter. I took a risk & chose the wrong option. I'm posting this info so other newbies won't make the same mistake.
Keep in mind that this is not an exact science. It's an accumulation of data points for both successes and failures. I think I can safely say that we've all made some mistakes. I know I have, especially early on. But this is just a credit line reduction... not the end of the world. Not like you got banned from Citi or Chase. Just be proactive in keeping other Fico components optimized... like paying before the statement closes.

Did you get the new card, or get denied? Your post is not clear on that point.

Also, aside from thread searches, there are many friendly people who you could PM for advice or private guidance, myself included. Mostly people just want to see that an effort has been made to find answers, if that effort is made, people are rooting for you and wishing you success and many happy travels.

Hindsight is 20/20, though, and a lot of times we don't realize we made/are making a boo boo until the bank tells us so.
StartinSanDiego is offline  
Old Aug 18, 2013, 10:05 am
  #1889  
 
Join Date: Apr 2013
Programs: UA MPE, BA Blue, AA, IHG Plat Amb, Marriot Silver, HHonors Silver, National Exec, Avis First
Posts: 553
Originally Posted by whynotnow
Cant find the previous discussion about this. Could someone guide me to those posts? My wife's 2 cards closed on the same day but only one 50k got transferred to Citi . One seems to be lost in lala land.
Sorry but your post isn't clear to me. Are you saying you got 2 new AA cards and meet the 3K spending bonus for both during the 1st statement period?

I vaguely recall some discussion about this and I think it was suggested to meet spend req. in different periods.

You might just need to wait until statement #2 for the 2nd bonus to post.
Bender464 is offline  
Old Aug 18, 2013, 10:28 am
  #1890  
 
Join Date: Jul 2013
Location: RDU
Programs: AA, SWA
Posts: 13
Thanks, StartinSanDiego. I did get approved for the 2nd AA Visa. I had to move credit from my other open Citi cards. So yes, it was just a credit line reduction. I sure didn't expect it, though.


Originally Posted by StartinSanDiego
Keep in mind that this is not an exact science. It's an accumulation of data points for both successes and failures. I think I can safely say that we've all made some mistakes. I know I have, especially early on. But this is just a credit line reduction... not the end of the world. Not like you got banned from Citi or Chase. Just be proactive in keeping other Fico components optimized... like paying before the statement closes.

Did you get the new card, or get denied? Your post is not clear on that point.

Also, aside from thread searches, there are many friendly people who you could PM for advice or private guidance, myself included. Mostly people just want to see that an effort has been made to find answers, if that effort is made, people are rooting for you and wishing you success and many happy travels.

Hindsight is 20/20, though, and a lot of times we don't realize we made/are making a boo boo until the bank tells us so.
nocturna is offline  


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