Originally Posted by LoveMountains
(Post 20711265)
Can they force you to pay the credit card balance if your card & TY account were shutdown?
I guess company has more power than consumer to force payment issues. |
Originally Posted by madwad123
(Post 20711297)
I'll ask once again...
1) Does shut down come shortly after a statement is generated? 2) How do you know your ThankYou account is suspended? 2. It seems most people try and log on and can not. I am not sure if people are getting an e-mail notice, phone call, etc. This info may be buried in the thread. |
Why not file a complaint?
If you have reached the point where Citi has closed your accounts, why not file a complaint with the CFPB? You likely have nothing to lose at that point.
It may have merit in the instances where Citi actually cancelled an issued check or some other type of reward. That type of behavior seems like it would generate some consumer protection attention. I would agree that based on the Chase thread you have a near zero chance of getting unused TYP's back. But I would guess anything issued might have a shot at being recovered. |
Originally Posted by thehawk75
(Post 20707777)
If I were a gambling man I'd say this is a blacklist. Although I haven't tried to apply for a new Citicard since the closures I'd consider my odds of getting approved today, right now, are about the same odds as winning the State Lottery, however, apparently you 'can' win the State lottery...
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Originally Posted by madwad123
(Post 20711297)
I'll ask once again...
1) Does shut down come shortly after a statement is generated? 2) How do you know your ThankYou account is suspended? Another interesting point is what was your total credit limit with Citi compared to your spend and relative to your preferred credit limit? Also, how many months have you been at that level? When you find out you are unable to log in, naturally. |
Originally Posted by LoveMountains
(Post 20711265)
Can they force you to pay the credit card balance if your card & TY account were shutdown?
I guess company has more power than consumer to force payment issues.
Originally Posted by Stoughton
(Post 20711370)
Of course. You bought something, you need to pay for it.
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Originally Posted by Stoughton
(Post 20711229)
I think they'd be looking as a slew of small claims suits if they start to cancel everything, not to mention it involves a 3rd party. I doubt their TYP partners would be too happy if a bunch of upset customers are calling in because Citi canceled their family vacation
Before counting on suing, I would read the T & Cs. I have not done that for the 5x TYP card, but the areas to check include jurisdiction (where and under which laws an action can be filed), mandatory arbitration, and payment of attorney's fees by the loser. Of course also check the usual broad language about right to change program and also see if there is a stated right to deal with abuse. |
Originally Posted by silver6054
(Post 20711019)
Lots of scary stories here! Waiting for "They closed all my cards, and since I had a CitiMortgage, foreclosed on my home"
If the shut down is from banking side, then there is a good chance that ALL relationships are severed. At least that is how Chase handles it - numerous threads on that in the past 18 - 24 months. All one needs to learn is to go search / read various sites / forums on the topic. |
Thank you for the clarification of my questions...
Seems like it's best to slow down and lower the average. |
Originally Posted by madwad123
(Post 20712227)
Thank you for the clarification of my questions...
Seems like it's best to slow down and lower the average. |
I doubt that CITI has the legal right to foreclosure the home if there were no late payments.
But if they really want to dump you, they can sell your mortgage loan to some other lender. |
Originally Posted by silver6054
(Post 20711733)
Back in early April, you were waiting for a call back from their Presidential Unit. Did that ever happen?
I guess I posted this in another thread, but, should post it here... These are the exact contents of my 'detailed letter that would explain the reason for closure' from the Security Services department:
Originally Posted by Citibank Security Services
Dear thehawk75: This letter is regarding your Citi account. Your account has been closed to prevent further use. If you or any other authorized user(s) still have a card, please cut it in half and return it to us. This action is taken because of a security investigation involving your account. You will continue to receive a monthly billing statement until your balance is paid in full. We now consider this investigation closed. Sincerely, Your Security Operations Service Team |
wow...180k for 6 weeks. It is a lot of TY points! I am so lucky that I am not on blacklist on Chase by taking advantage of 10x10 exclusive (640,000 points for 6 months). So I will not go anything crazy for citi. My longest history with city is 10 years.
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Originally Posted by madwad123
(Post 20711297)
I'll ask once again...
Originally Posted by madwad123
(Post 20711297)
1) Does shut down come shortly after a statement is generated?
Do you really think Citi is sitting there going: 'Golly Gee, we want to shut down this guys account, but, we've got to wait for his statement to generate... gosh darn it!' ? Or perhaps it's something more like: 'Well well well... I think we shall shut this guy down. But... let's just wait until his statement cycles so we can abscond with has many of his ThankYou points as possible... Muuwaaahhahahahaha! <while they twist their waxed mustache and light a fine cigar with a $100 bill and/or petting a white cat>' ?
Originally Posted by madwad123
(Post 20711297)
2) How do you know your ThankYou account is suspended? Well... hrmmm... now, I'm not an expert on this... but... if I were to guess... just a simple guess. I would say a pretty damn good clue would be if you tried to log in to said account and you had problems doing so? Ok, got to ask, what exactly were you expecting in an answer to this question? I assure you that there were no para-military SWAT teams kicking down my door informing me of my account closures if that makes you feel better... |
Originally Posted by thehawk75
(Post 20712449)
Well... hrmmm... now, I'm not an expert on this... but... if I were to guess... just a simple guess. I would say a pretty damn good clue would be if you tried to log in to said account and you had problems doing so? Ok, got to ask, what exactly were you expecting in an answer to this question? |
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