Citi cards closed, TYP confiscated, reasons not disclosed.
May 7, 2013, 7:34 am
#92
Suspended
Join Date: May 2010
Posts: 2,998
May 7, 2013, 7:44 am
#93
Join Date: Nov 2009
Posts: 774
Yeah THEY can prove it by requesting receipts for your transactions. You dont want to provide? Fine, they close your accounts. If you do provide, they will see and prove that it was a cash equivalent.
I see like this a FR. If you get one they request documentation. It is up to you to provide or not. If you provide documentation and it checks out you are good to go. You provide documentation and it is against their T&C or doesnt match up to what they say they close your accounts. If you do not provide the documentation they close your accounts.
I see like this a FR. If you get one they request documentation. It is up to you to provide or not. If you provide documentation and it checks out you are good to go. You provide documentation and it is against their T&C or doesnt match up to what they say they close your accounts. If you do not provide the documentation they close your accounts.
May 7, 2013, 7:49 am
#96
Join Date: Nov 2009
Posts: 774
lol. I went home and my garage door opener didnt work. I then tried the house key and the key didnt work. I saw a note on the door and it said I was locked out of my house and to try back in 4-5 days. I tried back a few days later and my house was gone.... Vanished. Just an empty lot now ...
May 7, 2013, 7:49 am
#97
Suspended
Join Date: May 2010
Posts: 2,998
The burden of proof is upon them. Where that need for proof comes up is dependent upon how far you wish to pursue the issue
I see like this a FR. If you get one they request documentation. It is up to you to provide or not. If you provide documentation and it checks out you are good to go. You provide documentation and it is against their T&C or doesnt match up to what they say they close your accounts. If you do not provide the documentation they close your accounts.
May 7, 2013, 7:57 am
#98
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,427
The simple answer is: Don't keep TY Points in the account!!
This thread itself has discussed cashing out at 1cpp. Not going to spell it out again, go and research into it. It's well known, but, I loath to spell this out with pictures and arrows like some deal-killing-referal-pimping-bloggers like to do...
This thread itself has discussed cashing out at 1cpp. Not going to spell it out again, go and research into it. It's well known, but, I loath to spell this out with pictures and arrows like some deal-killing-referal-pimping-bloggers like to do...
May 7, 2013, 7:59 am
#99
Join Date: Nov 2011
Posts: 1,944
I know folks have done things with mortgage payment checks and such, but why not just "properly" grab some gift cards? I'm sure there are folks running up insane Citi balances but, for most folks, I would think it wouldn't be too difficult to grab several hundred dollars of worthwhile gift cards from the Thank You network. Too bad their gas selection is limited to Sunoco.
May 7, 2013, 8:02 am
#100
Join Date: Nov 2009
Posts: 774
The point I was trying to make was if you kept fighting with Citi and they were feeling generous enough to give you the time of day they could request documentation (receipts) to prove your purchases were not cash equivalent.
May 7, 2013, 8:09 am
#101
Suspended
Join Date: May 2010
Posts: 2,998
Correct. By proving with provided documentation. I complied with Amex during my FR and came out unscathed.
The point I was trying to make was if you kept fighting with Citi and they were feeling generous enough to give you the time of day they could request documentation (receipts) to prove your purchases were not cash equivalent.
The point I was trying to make was if you kept fighting with Citi and they were feeling generous enough to give you the time of day they could request documentation (receipts) to prove your purchases were not cash equivalent.
May 7, 2013, 8:18 am
#102
FlyerTalk Evangelist
Join Date: Mar 2000
Posts: 17,427
They seem to send out gift cards pretty quickly. I guess it might be possible that they could somehow cancel the funds on the gift cards once they were mailed to you, but that would seem improbable. Kind of like how I don't think they could cancel a flight reservation you have made with Thank You points (I hope -- that would be truly awful for folks).
May 7, 2013, 8:23 am
#103
Suspended
Join Date: May 2010
Posts: 2,998
They seem to send out gift cards pretty quickly. I guess it might be possible that they could somehow cancel the funds on the gift cards once they were mailed to you, but that would seem improbable. Kind of like how I don't think they could cancel a flight reservation you have made with Thank You points (I hope -- that would be truly awful for folks).
May 7, 2013, 8:34 am
#105
Join Date: Sep 2011
Posts: 17
I'll ask once again...
1) Does shut down come shortly after a statement is generated?
2) How do you know your ThankYou account is suspended?
Another interesting point is what was your total credit limit with Citi compared to your spend and relative to your preferred credit limit?
Also, how many months have you been at that level?
1) Does shut down come shortly after a statement is generated?
2) How do you know your ThankYou account is suspended?
Another interesting point is what was your total credit limit with Citi compared to your spend and relative to your preferred credit limit?
Also, how many months have you been at that level?