CTrip tickets and travel
#121
Join Date: Oct 2004
Location: Salt Lake City, Los Angeles
Posts: 478
China Southern and Air China tend to have cheaper fares on their sites sometimes. Other airlines usually only quote the full price. But yea, it's cumbersome to use a foreign card and sometimes the page only has info in Chinese.
I used Elong and Travelzen on my two recent booking. Elong charges 3%, travelzen nothing. But for some strange reason, travelzen didn't show the fare I booked on Elong. Even though it was available there and on Air China.
Air China i've used a foreign card 2 yrs ago, but last time trying didn't seem to work. Just gave me a list of various chinese banks and to enter info through there, but all the pages turned chinese so I didn't really understand it.
I used Elong and Travelzen on my two recent booking. Elong charges 3%, travelzen nothing. But for some strange reason, travelzen didn't show the fare I booked on Elong. Even though it was available there and on Air China.
Air China i've used a foreign card 2 yrs ago, but last time trying didn't seem to work. Just gave me a list of various chinese banks and to enter info through there, but all the pages turned chinese so I didn't really understand it.
#122
Join Date: May 2006
Location: Boston
Programs: UA 1K, SPG
Posts: 1,577
There's exactly one, isn't it; the one that has a stop-over in Chengdu or Xi'an on China Eastern? I doubt it will come down more than 20 % of full price.
Lhasa flights are expensive. Maybe it would make sense for you to stop in Chongqing for a day or so; Shanghai - Chongqing is cheap, Chongqing - Lhasa is one of the view Tibet routes that are sometimes heavily discounted.
30 days window is generally the rule; when on leisure trips I usually check 2 months out and then check back regularily. Also, you might want to check for the upcoming weeks and see how much they get discounted.
Lhasa flights are expensive. Maybe it would make sense for you to stop in Chongqing for a day or so; Shanghai - Chongqing is cheap, Chongqing - Lhasa is one of the view Tibet routes that are sometimes heavily discounted.
30 days window is generally the rule; when on leisure trips I usually check 2 months out and then check back regularily. Also, you might want to check for the upcoming weeks and see how much they get discounted.
#123
Join Date: Dec 2009
Location: PEK & MKE
Programs: Amex-gold, Hainan-gold, Mrt-LT Titanium
Posts: 1,353
C-trip
CZ and CA do sometimes have better direct discount pricing, but will say there is only 1 or 2 tickets left at that price.
#124
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
ctrip service
I like to share my recent experience with ctrip regarding one flight (on CZ) that I booked through it.
I received an email from ctrip notifying me that my flight was cancelled, and that ctrip has elected to assign me a flight on the following day. (original flight was late night departure; new flight was first flight out nhext day).
Unfortunately I MUST be at destination that night, and besides the new fares was 3x original.
I called the US toll-free number (that links to call center in Beijing). CSR with decent English was able to help gettingme an earlier flight on the original date & honor previous fare, but after I asked for and she checked with a supervisor.
It cost me 1 phone call, and 15 minutes. I think ctrip handles the situation professionally and I appreciate it.
I received an email from ctrip notifying me that my flight was cancelled, and that ctrip has elected to assign me a flight on the following day. (original flight was late night departure; new flight was first flight out nhext day).
Unfortunately I MUST be at destination that night, and besides the new fares was 3x original.
I called the US toll-free number (that links to call center in Beijing). CSR with decent English was able to help gettingme an earlier flight on the original date & honor previous fare, but after I asked for and she checked with a supervisor.
It cost me 1 phone call, and 15 minutes. I think ctrip handles the situation professionally and I appreciate it.
#125
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
More trouble than it's worth, most of the time IME. (i.e. using foreign cards online is not easy, and many of the lowest fares are only bookable online).
Re. travelzen, while they don't charge a fee for foreign cards, if you use a foreign card, you get billed in USD at an exchange rate that is ~4% higher than spot.
Re. travelzen, while they don't charge a fee for foreign cards, if you use a foreign card, you get billed in USD at an exchange rate that is ~4% higher than spot.
Interesting. Last time I used them with foreign credit card (last October)--they converted at 1.5% higher (which was acceptable to me under the circumstances of the day). But 4% surcharge is definitely more in keeping with what bricks-and-mortar agencies here charge if you want to use a foreign card.
Search all three sites, though I've heard from folks that they like travelzen better. elong's website I like the best. Also for China, don't forget about Spring Airlines.
Lastly, for CZ I know for a fact that if you book on their website directly in English, the prices are higher. If done in Chinese, you can get the same fares as ctrip/elong/tzen.
#126
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,041
Interesting. I didn't know this. Ctrip and elong both charge a 3.5% fee (I think) to use a foreign CC, and don't forget the foreign conversion fees if your CC has them (most do). Travelzen prices in USD directly on the website for me, so I'll have to watch this the next time I use it.
Search all three sites, though I've heard from folks that they like travelzen better. elong's website I like the best. Also for China, don't forget about Spring Airlines.
Lastly, for CZ I know for a fact that if you book on their website directly in English, the prices are higher. If done in Chinese, you can get the same fares as ctrip/elong/tzen.
Search all three sites, though I've heard from folks that they like travelzen better. elong's website I like the best. Also for China, don't forget about Spring Airlines.
Lastly, for CZ I know for a fact that if you book on their website directly in English, the prices are higher. If done in Chinese, you can get the same fares as ctrip/elong/tzen.
#127
Join Date: Nov 2009
Location: San Francisco
Programs: UA 1P, AA, DL, BA, LH
Posts: 293
I've found the "discount window" changing in some cases over the last year, I've seen flights offered at 70% discount 2+ months out though there still seems to be a good window in the 2-4 week range.
Regarding LXA flights mentioned in the quote above, I've almost never seen much of a discount on those fares. Sometimes, you can get a lower fare by buying two tkts, one to XIY, CTU, etc. and another to LXA. Currently, for next week, via XIY, that would save about 700 RMB, more than enough to pay for the cc charges.
Most times, I've stopped over in CTU where it's pretty easy to get the TTB permit.
#128
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
www.flychinasouthern.com is English and expensive
www.cs-air.com/en is English and gives the same prices as the Chinese version.
#129
FlyerTalk Evangelist & Ambassador: China
Join Date: Aug 2005
Location: DEN
Programs: DL DM/MM, UA 1K, AA Exp, HH Dia, WOH Glob, IHG Plat, Marriott Gold, NA EE, Hertz PC
Posts: 17,423
I partially redacted my criticism of Travel Zen's forex policies last month; I ran a search and the gap was narrower than previously (around 1% iirc). TMK, they don't process USD transactions in the US so you're still subject to subject to foreign transaction fees unless you have Schwab, Cap 1, etc.
More or less.
www.flychinasouthern.com is English and expensive
www.cs-air.com/en is English and gives the same prices as the Chinese version.
www.flychinasouthern.com is English and expensive
www.cs-air.com/en is English and gives the same prices as the Chinese version.
#130
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
More or less.
www.flychinasouthern.com is English and expensive
www.cs-air.com/en is English and gives the same prices as the Chinese version.
www.flychinasouthern.com is English and expensive
www.cs-air.com/en is English and gives the same prices as the Chinese version.
The reason why www.flychinasouthern.com (and expedia, etc.) don't show the discount but only Y-class tickets is that Amadeus reservation system is used. This is currently not relly compatible to Travelsky system, which is used on www.cs-air.com/en (and www.ctrip.com etc). It's not in bad faith of CZ when giving two quotes on the two different websites, but a complex IT issue that is yet to be solved. The "30 day window" has its technical origins in Travelsky as well, which is designed to handle (or open up now) the flights only a short period before the actual departure, and not like Amadeus 330ish days in advance.
All airline schedules can be found on www.travelsky.com/english/index.htm - that's similar to www.amadeus.net.
This problem applies to all Chinese carriers, except Shanghai airlines (you won't find any FM flight on the link above as well). FM uses another system, and therefore, FM flights usually open up the discount buckets longer in advance than other Chinese carriers - and has discounted First class available.
Last edited by Chinatrvl; Jun 20, 2010 at 10:54 am
#131
Join Date: Nov 2009
Location: San Francisco
Programs: UA 1P, AA, DL, BA, LH
Posts: 293
I've never been able to get the www.cs-air.com/en site to work. I usually get "undefined" errors.
I think that the fare differences have deeper roots since before ctrip, etal. the cheapest seats became available closer to departure when booking direct with the airline in person. So, I think it has a lot to do with their yield management dept.
I think that the fare differences have deeper roots since before ctrip, etal. the cheapest seats became available closer to departure when booking direct with the airline in person. So, I think it has a lot to do with their yield management dept.
#133
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
#134
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,041
Can you (or anyone else) provide an example of a case in which an airline website blasts other channels out of the water? I'm curious because I've done the OP's drill on many occasions and have always concluded that it was a waste of time in the end (i.e. the y10 savings that I often encounter are quickly wiped out by the time I spend jumping through the hoops that the airlines place in my path... "fax us this form plus front/back of cc*).
#135
Join Date: Oct 2007
Location: Shanghai and Bavaria
Programs: Spire RA, 1865 Voyager, Bonvoy Titanium, FB LP, LH SEN.
Posts: 3,104
Can you (or anyone else) provide an example of a case in which an airline website blasts other channels out of the water? I'm curious because I've done the OP's drill on many occasions and have always concluded that it was a waste of time in the end (i.e. the y10 savings that I often encounter are quickly wiped out by the time I spend jumping through the hoops that the airlines place in my path... "fax us this form plus front/back of cc*).
But, as already said, it's very rare (and it might as well be some computer error with CZ/ctrip), but if there's a difference (excpet the 10 yuan), it is quite high...
Edit:
Here we go, such a coincidence: Flying NKG-CAN on Aug, 22. No discounted flights yet on ctrip/elong, however, CZ has CZ3698 already available in N and R for 450 yuan. Ctrip and elong both price the flight 830 yuan. Same on Jul, 19 and other dates(710 yuan vs. 450 yuan then).
Last edited by Chinatrvl; Jun 21, 2010 at 4:17 am