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Old Mar 16, 2007 | 4:57 pm
  #1  
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China Eastern ticket policies

Does anybody have knowledge of China Eastern policies for

- refund (for ticket canceled before use)

and

- change of one or both dates in itinerary

Would like to have this information on hand in case anything comes up to interfere with my travel plans.
Thanks.
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Old Mar 16, 2007 | 7:47 pm
  #2  
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Originally Posted by velivolus
Does anybody have knowledge of China Eastern policies for

- refund (for ticket canceled before use)

and

- change of one or both dates in itinerary

Would like to have this information on hand in case anything comes up to interfere with my travel plans.
Thanks.
it really depends on the fare class, but if your flight is intra-china, i have a pretty good handle on the situation:

-80%+ of Y, you can do anything you want (fees are really small)
-on cheaper tickets, you can usually change once for free; a refund will get you half of your money back; however, if your flight is delayed (hint: VERY good chance), they will gladly offer you 100% to get you out of their hair
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Old Mar 18, 2007 | 4:50 pm
  #3  
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thanks moondog

I'm on an international flight (from the US). Traveling economy. But this gives me some idea of the policies, which I assume aren't too much different.

By the way what constitutes a real "delay" in terms of flight departure, in terms of success requesting a refund?

I'm assuming it's got to be more than 15 minutes? hehe...
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Old Aug 5, 2016 | 3:15 pm
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I have a C business class ticket...called up to ask about change fee for dates and destinations. They quoted some random fee like $63 to make the change plus difference in fare. I get the difference in fare, but where do they come up with these fees? What a random number!
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Old Aug 5, 2016 | 5:20 pm
  #5  
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Originally Posted by SkyTeam777
I have a C business class ticket...called up to ask about change fee for dates and destinations. They quoted some random fee like $63 to make the change plus difference in fare. I get the difference in fare, but where do they come up with these fees? What a random number!
It's probably a nice round number in Chinese currency that becomes "random" when converted to USD.
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Old Aug 5, 2016 | 7:28 pm
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Originally Posted by SkyTeam777
I have a C business class ticket...called up to ask about change fee for dates and destinations. They quoted some random fee like $63 to make the change plus difference in fare. I get the difference in fare, but where do they come up with these fees? What a random number!
What's the route? Can you post the fare rules?
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