Community
Wiki Posts
Search

Long TSA Lines [merged threads]

Thread Tools
 
Search this Thread
 
Old Mar 12, 2016 | 6:38 am
  #91  
FlyerTalk Evangelist
20 Countries Visited
500k
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Location: DFW
Posts: 30,971
Originally Posted by Himeno
They should send Air Force One pax through TSA next time, then let POTUS listen to complaints about TSA from the press corp on the flight home.
You know, as well as I, that TSA would pander to that group making sure of favorable encounters.
Boggie Dog is offline  
Old Mar 12, 2016 | 7:30 am
  #92  
20 Countries Visited
30 Countries Visited
40 Nights
15 Years on Site
 
Join Date: Oct 2008
Location: Greensboro
Programs: TSA
Posts: 2,496
Originally Posted by FliesWay2Much
I think I know the answer already, but I'm hoping there are some airline industry "insiders" here on TS&S who can comment.

Neffy and his propaganda machine (PV and the Twitter sites) are blaming "increased passenger volume" for the long lines. Like many of you, I think this claim is complete BS, especially since I have never seen this assertion sourced.

All I know is that I'm flying in smaller aircraft with less choices to get from Point A to Point B. This isn't news. My observation is that downsizing happened after many people got fed up with the TSA and either stopped flying or flew considerably less. It got worse when the economy went in the tank in about 2008. I really can't believe that the amount of people entering a TSA checkpoint and getting on an airplane has increased at all. Fares don't appear to be going down, either.

Is there real data out there to support or refute the TSA's claim???
I can only speak for RDU/GSO, and we have not lost a significant amount of staffing (the normal attrition rate has been essentially static for a number of years), and our passenger flow has increased both at GSO and RDU. I do not have a specific percentage or hard count for you, but it has been busier this year than last, and spring break has been a pretty heavy increase this year. Apparently more kids/families are going places this year.
gsoltso is offline  
Old Mar 12, 2016 | 7:43 am
  #93  
FlyerTalk Evangelist
20 Countries Visited
500k
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Location: DFW
Posts: 30,971
Originally Posted by gsoltso
I can only speak for RDU/GSO, and we have not lost a significant amount of staffing (the normal attrition rate has been essentially static for a number of years), and our passenger flow has increased both at GSO and RDU. I do not have a specific percentage or hard count for you, but it has been busier this year than last, and spring break has been a pretty heavy increase this year. Apparently more kids/families are going places this year.
How would you class wait times at those two airports during peak periods?
Boggie Dog is offline  
Old Mar 12, 2016 | 12:26 pm
  #94  
A FlyerTalk Posting Legend
20 Countries Visited
2M
50 Countries Visited
20 Years on Site
 
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: D.R.E.A.D. Gold card holder
Posts: 53,185
Originally Posted by mezzowithcorigis
My associate in MSP just texted me saying it's all over the news, extreme wait times at security causing people to miss flights.
This is a nationwide phenomenon at all airports served by TSA - understaffing combined with lack of training. It's been all over the nightly news lately.
mahasamatman is offline  
Old Mar 12, 2016 | 12:27 pm
  #95  
20 Nights
50 Countries Visited
3M
10 Years on Site
 
Join Date: Nov 2013
Location: NYC / TYO / RSW Up in the Air avoiding the Snowflakes
Programs: UA GS 1.8MM, AA 2.1MM, EK, BA, SQ, CX, Marriott LT, Accor P
Posts: 8,103
Originally Posted by mahasamatman
This is a nationwide phenomenon at all airports served by TSA. It's been on the nightly news lately, which may be where your associate got the "information".
Very true - but for some reason MSP and EWR have been particularly "BAD" lately...
bmwe92fan is offline  
Old Mar 12, 2016 | 12:53 pm
  #96  
Suspended
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,077
Originally Posted by gsoltso
I can only speak for RDU/GSO, and we have not lost a significant amount of staffing (the normal attrition rate has been essentially static for a number of years), and our passenger flow has increased both at GSO and RDU. I do not have a specific percentage or hard count for you, but it has been busier this year than last, and spring break has been a pretty heavy increase this year. Apparently more kids/families are going places this year.
US unemployment rates are lower and households have more disposable income now than they had several years ago and feel wealthier, in large part due to lower oil prices and US asset price increases. That fuels somewhat increased demand for air travel. But the process and wait times IME have gotten worse by a factor in excess of increased passenger count.
GUWonder is offline  
Old Mar 12, 2016 | 6:51 pm
  #97  
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 48,961
No, the leadership is responsible.

The management of for-profit airport businesses manage to staff adequately during busy and slow times.

The management of TSA chooses to not make it a priority.
chollie is offline  
Old Mar 13, 2016 | 10:01 am
  #98  
FlyerTalk Evangelist
20 Countries Visited
500k
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Location: DFW
Posts: 30,971
Center page on Drudge now:

The TSA Breakdown: The Long, Long Lines of Summer
Boggie Dog is offline  
Old Mar 13, 2016 | 10:13 am
  #99  
20 Countries Visited
30 Countries Visited
40 Nights
15 Years on Site
 
Join Date: Oct 2008
Location: Greensboro
Programs: TSA
Posts: 2,496
Originally Posted by Boggie Dog
How would you class wait times at those two airports during peak periods?
RDU I do not have that info (at least I have not seen it published recently). If I could find it published by TSA, I would include it for you (the only one I have seen was the actual airport wait time indicator, and that is real time, not cumulative).

GSO, we have not had an appreciable increase in wait times that I have seen. Of course, we are also smaller.
gsoltso is offline  
Old Mar 13, 2016 | 11:44 am
  #100  
 
Join Date: Jun 2015
Location: California
Posts: 50
Found this link for air traffic at LAX.

http://www.lawa.org/LAXStatistics.aspx

The latest statistic for this year is Jan. 2016. If you click on that you can see that both domestic and international flights are up over last year.
rolling_stone is offline  
Old Mar 14, 2016 | 10:49 am
  #101  
Original Poster
 
Join Date: Apr 2015
Posts: 396
Long lines, who is at fault?

Many articles recently about long lines and TSA screening. There seems to be a disconnect somewhere. As TSA staffing levels are determined and regulated by Congress. Congress has cut the number of screeners, knowing that passenger rates are increasing.

Is it time to hold Congress responsible for creating the mess of long lines?
gingersnaps is offline  
Old Mar 14, 2016 | 11:34 am
  #102  
FlyerTalk Evangelist
20 Countries Visited
500k
All eyes on you!
15 Years on Site
 
Join Date: Mar 2008
Location: DFW
Posts: 30,971
n
Originally Posted by gingersnaps
Many articles recently about long lines and TSA screening. There seems to be a disconnect somewhere. As TSA staffing levels are determined and regulated by Congress. Congress has cut the number of screeners, knowing that passenger rates are increasing.

Is it time to hold Congress responsible for creating the mess of long lines?
TSA uses available workers less than effectively. That is at least partly responsible for delays at TSA checkpoints.
Boggie Dog is offline  
Old Mar 15, 2016 | 8:47 am
  #103  
 
Join Date: Jan 2014
Location: ONT/FRA
Programs: AA EXP
Posts: 878
Originally Posted by gingersnaps

Is it time to hold Congress responsible for creating the mess of long lines?
That is exactly what TSA leadership would like us to do - demand that Congress "fix" TSA by giving it more money to hire more people, and obtain more equipment/resources.

If you complain at the airport, or complain on TSA's Twitter account, they'll tell you to contact your Congressman.
BSBD is offline  
Old Mar 15, 2016 | 11:25 am
  #104  
A FlyerTalk Posting Legend
10 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Sep 2006
Location: where the chile is hot
Programs: AA,RR,NW,Delta ,UA,CO
Posts: 48,961
Except...unless the slowdowns are being artificially manufactured, suddenly hiring 4000 new screeners who have to go to the academy for weeks of training - in short, who won't be actually on the floor and either working or standing around playing with their cellphones and distracting and talking to their co-workers - a bunch of new hires aren't going to get into the system fast enough to relieve the congestion for months.

Putting all available staff to work and opening all available lanes would ease the congestion, but that's not Neffenger's game.

Meanwhile, IMHO, we are all at greatly increased risk as the TSA-engineered congestion continues.

A question I would like an honest TSO to answer honestly: I've recently heard a TSO say that at some airports, LTSOs and STSOs never do 'hands on' work. They are supposed to stand around the checkpoint and watch what's going on (which they usually do by standing aside and chatting to other LTSOs and STSOs in between checking their cellphones).

In short, the 'understaffing' is partly the result of LTSOs and STSOs not actually doing anything to process pax and bags.

I'd also like to know the ratio of LTSO/STSOs to TSOs, since I have seen more than one checkpoint personally (and seen many more photos and videos) where it's clear that the number of non-working TSOs greatly exceeds the number of TSOs actually processing pax.
chollie is offline  
Old Mar 15, 2016 | 11:40 am
  #105  
FlyerTalk Evangelist
5M
100 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,683
I think we should push ur Congresscritters to force the TSA clerks to not have access to their cellphones while on-duty. That would allow them to focus on what they're being paid for and what they are supposed to be doing.
Xyzzy is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.