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Solving a TSA Pre Snafu

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Solving a TSA Pre Snafu

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Old Aug 28, 2013 | 5:31 pm
  #1  
krendon
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Join Date: Mar 2008
Posts: 4
Unhappy Solving a TSA Pre Snafu
I got into the TSA Pre program via Global Entry and entered my newly-acquired Known Passenger number on my USAir FF profile, but to no avail. It didn't show up on my boarding pass and sure enough, the TSA Pre line said I'm not registered. USAir says my profile has my number but I haven't been confirmed in Pre, which has to come from TSA....TSA blames the airline. I've checked to be sure my name is exactly the same on both my TSA Pre and USAir profiles and it is. Any ideas???
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Old Aug 28, 2013 | 5:46 pm
  #2  
steve65341
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Originally Posted by krendon
I got into the TSA Pre program via Global Entry and entered my newly-acquired Known Passenger number on my USAir FF profile, but to no avail. It didn't show up on my boarding pass and sure enough, the TSA Pre line said I'm not registered. USAir says my profile has my number but I haven't been confirmed in Pre, which has to come from TSA....TSA blames the airline. I've checked to be sure my name is exactly the same on both my TSA Pre and USAir profiles and it is. Any ideas???
Was the reservation made before you added the number to your profile ? If so you needed to manually add it at check in.
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Old Aug 28, 2013 | 6:13 pm
  #3  
tomh81
 
Join Date: Aug 2013
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I have been in the TSA Pre for nearly a year (under United). My boarding pass today did not show the TSA Pre stamp. Anyone having the same experience today?
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Old Aug 28, 2013 | 6:58 pm
  #4  
Often1
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Join Date: Aug 2010
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Your GE information needs to match your US information down to extra spaces and punctuation. You should be able to check the profile information for US against your GE card.
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Old Aug 28, 2013 | 8:49 pm
  #5  
krendon
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Join Date: Mar 2008
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Ah, that would explain it. The rez was made before I joined the program. Thanks.
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